List of ECi Margin Accelerator Customers
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United States
Since 2010, our global team of researchers has been studying ECi Margin Accelerator customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECi Margin Accelerator for Configure Price Quote (CPQ) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECi Margin Accelerator for Configure Price Quote (CPQ) include: Walkers Office Supplies, a United States based Distribution organisation with 20 employees and revenues of $2.0 million, Richter Total Office, a United States based Distribution organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ECi Margin Accelerator, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECi Margin Accelerator customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Richter Total Office | Distribution | 20 | $2M | United States | ECi Software Solutions | ECi Margin Accelerator | Configure Price Quote (CPQ) | 2020 | n/a |
In 2020, Richter Total Office implemented ECi Margin Accelerator as its Configure Price Quote (CPQ) solution to address rapid inflation and pricing volatility in the distribution of office products. Richter Total Office is a small distributor based in Souderton, Pennsylvania, and the ECi Margin Accelerator was adopted to centralize price management and preserve target gross margins while remaining market competitive.
The ECi Margin Accelerator deployment focused on automated market price monitoring and programmatic price change recommendations, with configuration that ingests monthly cost movement from manufacturers and both major wholesalers. The implementation delivered a revised price file covering approximately 40,000 SKUs, and included custom margin rules to avoid positioning the dealer as the lowest price in the market. ECi worked with Interbizgroup to tune margin policies and produce a margin accelerated version of the price file tailored to Richter Total Office.
Operationally the cadence required Richter to submit a price file one week before month end, Interbizgroup and ECi returned the margin adjusted price file, and the revised pricing was loaded into Richter Total Office systems for go to market. The program was applied across pricing, sales catalog management, and contract profitability workflows, and Interbizgroup executed a rapid review of close to 450 custom customer contracts to determine profitability impacts.
Governance centered on a monthly review and external service orchestration through Interbizgroup, enabling quick price change rollout without heavy internal resource commitment. Outcomes reported by the customer include an overall gross margin increase of 1.5 percent on core product sales within eight months, and almost zero customer pushback on pricing changes, while contract-level profitability was surfaced and adjusted for hundreds of accounts in a single day.
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Walkers Office Supplies | Distribution | 20 | $2M | United States | ECi Software Solutions | ECi Margin Accelerator | Configure Price Quote (CPQ) | 2023 | n/a |
In 2023, Walkers Office Supplies implemented ECi Margin Accelerator as its Configure Price Quote (CPQ) solution, embedding ECi Margin Accelerator into its distributor pricing and contract management workflows for the two California locations in Rocklin and San Luis Obispo. The implementation was sized for a small distribution business of roughly two dozen employees and focused on automating price file maintenance and contract tiering across the product catalog.
Configuration work centered on contract pricing and automated price file updates, with ECi Margin Accelerator teams building three customer contract tiers and placing approximately 70,000 SKUs on each contract at differentiated price levels. The deployment produced recurring monthly reporting and ongoing consultative pricing services, converting manual matrix pricing and spreadsheet maintenance into a managed pricing workflow handled by ECi pricing specialists.
Operational coverage extended across sales, pricing operations, purchasing, and warehouse inventory management, with the solution surfacing inventory visibility for each warehouse to support internal supply decisions when vendors could not fulfill orders. The narrative describes direct operational integration between pricing updates and inventory-aware fulfillment, supporting the companys janitorial, office, and breakroom supplies lines and promotional offerings.
Governance and process changes included outsourcing day to day pricing execution to ECi Margin Accelerator staff, who maintained supplier price feeds and customized prices for Walkers rather than using one size fits all updates. Pricing governance moved from a single leader maintaining three custom price tiers to a consultative relationship between company leadership and dedicated ECi pricing analysts, freeing two employees to focus on strategic business activities rather than spreadsheet updates.
Explicit outcomes reported include a typical payback window of under 90 days and an increase of 110 basis points in margin in one year, with increases in contract margins observed within the first 60 days and sustained improvements in end of month margins despite inflationary pressures. Walkers Office Supplies reported that ECi Margin Accelerator delivered faster supplier price update cadence and improved margin capture while keeping pricing competitive for customers.
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