List of ECI ScanIT Customers
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United States
Since 2010, our global team of researchers has been studying ECI ScanIT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECI ScanIT for Inventory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECI ScanIT for Inventory Management include: Bryan S Ryan, a United Kingdom based Professional Services organisation with 10 employees and revenues of $25.3 million, Saulisbury Business Machines, a United States based Retail organisation with 21 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using ECI ScanIT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECI ScanIT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bryan S Ryan | Professional Services | 10 | $25M | United Kingdom | ECi Software Solutions | ECI ScanIT | Inventory Management | 2018 | n/a |
In 2018, Bryan S Ryan implemented e-automate to centralize inventory, service and contract data across its Dublin operations. The firm also deployed MobileTech for field service enablement and implemented ECI ScanIT as an Inventory Management tool to provide mobile scanning and parts-level tracking alongside e-automate and MobileTech.
The e-automate deployment consolidated service contract records, parts inventory and billing data to create unified reporting and support contract-aware parts allocation. MobileTech extended those records into the field, enabling engineers to capture service events and parts consumption in real time. ECI ScanIT provided mobile inventory scanning and supply-fulfilment workflows that digitized parts scans and reduced reliance on manual counts.
Operational scope focused on Dublin service and field technician teams, with rollout starting when e-automate went live in April 2018 and subsequent adoption of MobileTech and ECI ScanIT to align field scanning with back-office inventory processes. System workflows were adjusted to route parts consumption through e-automate records and to tie scanned inventory events into service billing and contract reconciliation. The integrated approach improved reporting accuracy, reduced billing queries and made field engineers more efficient as described in the customer case study.
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Saulisbury Business Machines | Retail | 21 | $3M | United States | ECi Software Solutions | ECI ScanIT | Inventory Management | 2023 | n/a |
In 2023, Saulisbury Business Machines implemented ECI ScanIT to strengthen Inventory Management for parts and field service across its South Carolina branches. The ScanIT deployment was executed alongside ECI e-automate and MobileTech as part of a broader modernization of field service, parts management and dispatch.
ECI ScanIT was configured to support inventory scanning workflows including cycle counts, receiving and parts reconciliation, aligning with Inventory Management functional requirements. Configuration work focused on translating scan transactions into updated parts records and feeding inventory status into e-automate to improve parts accuracy and visibility.
Operational integration connected ECI ScanIT with e-automate and MobileTech to create a mobile-to-back-office flow that supported dispatch, parts issuance and reconciliation in the field. The rollout targeted Saulisbury Business Machines South Carolina branches and directly impacted field service operations, parts inventory management and dispatch coordination.
Governance emphasized process changes to inventory counting and call closure workflows, with adoption driven by technicians and parts staff using mobile scanning. The customer case notes faster call closure times and lower inventory costs after the combined e-automate, MobileTech and inventory-scanning implementation, indicating improved operational efficiency tied to the Inventory Management solution.
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