List of ECPay Customers
Quezon City, 1108,
Philippines
Since 2010, our global team of researchers has been studying ECPay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECPay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECPay for Payment Processing include: Bank of Philippines Islands, a Philippines based Banking and Financial Services organisation with 22062 employees and revenues of $3.14 billion, Manila Water Company, a Philippines based Utilities organisation with 2412 employees and revenues of $404.0 million, National Teachers College, a Philippines based Education organisation with 300 employees and revenues of $32.0 million, Palawanpay, a Philippines based Banking and Financial Services organisation with 46 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using ECPay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECPay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of Philippines Islands | Banking and Financial Services | 22062 | $3.1B | Philippines | Electronic Commerce Payments | ECPay | Payment Processing | 2025 | n/a |
In 2025, Bank of Philippines Islands implemented ECPay, provided by Electronic Commerce Payments, to expand VYBE e wallet top ups using Payment Processing capabilities. The rollout integrated ECPay into VYBE finance and payments flows to allow users to add money via ECPay kiosks and partner outlets nationwide. The implementation extended cash in channels to retail partner outlets and self service kiosks across the Philippines.
ECPay was configured to support e wallet top up and cash in processing, including kiosk based acceptance and partner outlet reconciliation workflows, and it integrated with VYBE top up functions to route cash in transactions into the e wallet. Operational scope covered finance and payments functions and channel management across the Philippines, with coordination between Bank of Philippines Islands payments operations and Electronic Commerce Payments for outlet onboarding and channel operations. The deployment broadened VYBE access points and improved cash in convenience for users.
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Manila Water Company | Utilities | 2412 | $404M | Philippines | Electronic Commerce Payments | ECPay | Payment Processing | 2025 | n/a |
In 2025, Manila Water Company integrated ECPay as a Payment Processing solution to enable customer bill payments through ECPay-accredited outlets in the Philippines. Manila Water is listed as a biller partner on ECPay's network, and the engagement is a finance payments bills payment integration that extends customer payment channels beyond existing collection points.
The deployment leverages ECPay's biller network and is inferred to use ecBills for electronic bill presentment and payment acceptance, aligning with Payment Processing functional flows such as bill presentment, payment capture, settlement orchestration, and reconciliation. Configuration work focused on mapping Manila Water billing accounts to ECPay biller identifiers and configuring transaction routing and settlement processes consistent with bills payment operations.
Operational coverage centers on customer-facing finance functions including accounts receivable and customer service, with rollouts coordinated via the ECPay biller roster and accreditation processes for agent outlets. Governance activities emphasized biller registration, biller roster mapping, and operational handoffs required to onboard Manila Water as a payee within the ECPay network.
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National Teachers College | Education | 300 | $32M | Philippines | Electronic Commerce Payments | ECPay | Payment Processing | 2022 | n/a |
In 2022, National Teachers College implemented ECPay as its Payment Processing solution for campus cashier operations. The ECPay deployment at National Teachers College was scoped to centralize electronic payment validation and standardized receipt issuance for student and institutional payments.
Operational rollout included configuration to accept cash, cheque, and credit card transactions, with cashier-facing validation workflows to ensure timely validation of ECPay payments between February 1, 2023 and May 15, 2023. Functional capabilities implemented included payment capture, cashier receipt generation, customer complaint handling, and daily reconciliation procedures that aligned cashier desks with finance workflows. Governance and process changes formalized cashier responsibilities for providing receipts, resolving customer complaints, and communicating payment policies, embedding ECPay into front-line cashier and student accounts operations.
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Banking and Financial Services | 46 | $5M | Philippines | Electronic Commerce Payments | ECPay | Payment Processing | 2024 | n/a |
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