List of EIS AbsenceLink Customers
San Francisco, 94111, CA,
United States
Since 2010, our global team of researchers has been studying EIS AbsenceLink customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EIS AbsenceLink for Absence and Leave Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EIS AbsenceLink for Absence and Leave Management include: Renaissance Life & Health Insurance Company of America, a United States based Insurance organisation with 300 employees and revenues of $80.0 million, British Caribbean Insurance Company Jamaica, a Jamaica based Insurance organisation with 120 employees and revenues of $15.0 million, Bankers Fidelity Life Insurance Company, a United States based Insurance organisation with 80 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using EIS AbsenceLink, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bankers Fidelity Life Insurance Company | Insurance | 80 | $8M | United States | EIS Software | EIS AbsenceLink | Absence and Leave Management | 2021 | n/a |
In 2021, Bankers Fidelity Life Insurance Company implemented EIS AbsenceLink as part of its Absence and Leave Management tooling portfolio. The deployment is described as EIS AbsenceLink to manage leave and disability-related workflows for the insurer.
The implementation emphasized core absence and leave management capabilities, including absence case management, leave tracking, automated leave workflows, and document and certification handling. EIS AbsenceLink was configured to support disability case coordination and to align leave adjudication with benefits administration processes.
Operational scope covered benefits administration, HR and claims operations within the United States, with AbsenceLink positioned to interoperate with EIS platform modules where absence management functions augment group benefits and disability processing. The implementation narrative aligns AbsenceLink usage with EIS OneSuite platform enhancements for related group voluntary benefits and underwriting workflows.
Governance centered on role based access for HR and claims users, configuration of standardized absence workflows, and a phased rollout across benefits and claims teams to embed absence handling into existing underwriting and claims processes. Change control focused on workflow orchestration and operational handoffs between benefits administration and disability claims teams.
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British Caribbean Insurance Company Jamaica | Insurance | 120 | $15M | Jamaica | EIS Software | EIS AbsenceLink | Absence and Leave Management | 2024 | Ernst & Young |
In 2024, British Caribbean Insurance Company Jamaica implemented EIS OneSuite on EIS Software's SaaS platform to launch an omnichannel insurance ecosystem across the Caribbean. The engagement implemented with Ernst & Young targeted modernization of policy administration, distribution and claims processing and included platform enhancements for absence management supporting insurance operations and customer experience teams.
As part of the OneSuite deployment, EIS AbsenceLink was adopted to support employer absence and disability workflows within the Absence and Leave Management category. The EIS AbsenceLink configuration emphasized absence tracking, disability case coordination and workflow orchestration common to employer facing absence management, aligning HR adjacent processes with insurer policy and claims workflows.
Operational coverage extended across the Caribbean region and across business functions including policy administration, distribution, claims and customer and broker self service. Ernst & Young led configuration and rollout activities, establishing centralized platform governance and employer onboarding workflows within the EIS OneSuite environment.
The program delivered faster product rollout and improved self service for customers and brokers as part of the broader OneSuite modernization for the carrier. EIS AbsenceLink sits within that integrated platform footprint to provide Absence and Leave Management capabilities aligned to employer customers and disability case processes.
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Renaissance Life & Health Insurance Company of America | Insurance | 300 | $80M | United States | EIS Software | EIS AbsenceLink | Absence and Leave Management | 2020 | n/a |
In 2020, Renaissance Life & Health Insurance Company of America implemented EIS AbsenceLink as part of a broader EIS OneSuite cloud deployment. The OneSuite deployment was positioned to run the carrier's ancillary and disability product lines in the US region, moving core systems to a SaaS model to improve scalability, operational efficiency and product development speed. EIS AbsenceLink was adopted to provide Absence and Leave Management capabilities aligned with Renaissance's disability offerings.
The implementation emphasized standard Absence and Leave Management capabilities such as absence case management, leave tracking, regulatory workflow orchestration, automation of disability handoffs to claims processing, and reporting and audit trails for compliance and adjudication. Configuration work focused on policy-driven leave entitlements, event driven workflow rules and case lifecycle management consistent with absence and disability administration.
Deployed within the EIS OneSuite cloud environment, EIS AbsenceLink was integrated with OneSuite HR and group benefits processing to align absence events with policy administration and claims workflows. Operational coverage included HR, group benefits administration, claims and product management teams across the United States, providing a unified absence management layer inside the carrier's SaaS stack.
Governance for the deployment centered on centralized configuration, role based access controls and workflow governance linking absence case management to claims adjudication and product configuration. The primary business functions impacted were HR, claims, product development and operations, with the stated objective of improving scalability, operational efficiency and product development speed.
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