List of Ellucian Banner Communication Management Customers
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United States
Since 2010, our global team of researchers has been studying Ellucian Banner Communication Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ellucian Banner Communication Management for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ellucian Banner Communication Management for Collaboration include: University of Southampton, a United Kingdom based Education organisation with 6500 employees and revenues of $1.30 billion, National Louis University, a United States based Education organisation with 182 employees and revenues of $35.0 million, SUNY Columbia-Greene Community College, a United States based Education organisation with 221 employees and revenues of $26.0 million, Northeast Community College Foundation, a United States based Education organisation with 250 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Ellucian Banner Communication Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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National Louis University | Education | 182 | $35M | United States | Ellucian | Ellucian Banner Communication Management | Collaboration | 2024 | n/a |
In 2024 National Louis University implemented Ellucian Banner Communication Management to automate notifications and reminders within its course copy process. The deployment focused on academic operations in the United States and used Ellucian Banner Communication Management as a Collaboration solution to streamline approver communications during course sequencing and catalog updates.
Configuration emphasized automated notification workflows and scheduled reminder capabilities, leveraging notification templates and approval routing to reduce manual emailing and status chasing. Ellucian Banner Communication Management was applied directly to the course copy workflow, sending targeted messages to departmental and academic approvers and embedding communication steps into existing operational processes.
Governance changes centered on formalizing approval notification roles and standardizing message templates to ensure consistent approver prompts and auditability. The project is described as improving communication efficiency while reducing manual effort in academic operations, with the system serving as the primary Collaboration layer for course copy notifications and approver coordination.
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Northeast Community College Foundation | Education | 250 | $25M | United States | Ellucian | Ellucian Banner Communication Management | Collaboration | 2024 | n/a |
In 2024, Northeast Community College Foundation deployed Ellucian Banner Communication Management as part of a cloud migration to improve interdepartmental communication. The Collaboration deployment targeted student services and administrative communications in the United States and centralized messaging coordination across those functions.
Ellucian Banner Communication Management was configured to support automated communications workflows and administrative task automation, with a focus on template management, scheduled delivery, audience segmentation, and centralized orchestration of messages. Configuration emphasized role-based access to communication templates and operational controls to standardize outbound student and administrative notifications.
Operational rollout concentrated on student services and administrative departments, with phased adoption tied to the broader cloud migration plan. Governance was established to control template approvals and messaging cadence, and process changes were introduced to shift recurring administrative notifications into the platform. The implementation helped streamline automated communications and administrative tasks as reported by the institution.
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SUNY Columbia-Greene Community College | Education | 221 | $26M | United States | Ellucian | Ellucian Banner Communication Management | Collaboration | 2023 | n/a |
In 2023, Columbia-Greene Community College implemented Ellucian Banner Communication Management as part of its Collaboration tooling for student account communications. The Ellucian Banner Communication Management deployment was placed under the Student Accounts Manager with explicit responsibility for maintenance, testing, and monitoring of related interfaces.
Configuration work focused on operational workflows for accurate billing and fee assessment, administration of refunds, tuition deferrals and waivers, third party billing, bookstore charge posting, and coordination of financial aid draw down and disbursement. The implementation also encompassed processes for deregistration for nonpayment, preparation and delivery of annual 1098-T statements, and maintaining accuracy of student account communications across web, written, and in person channels.
Ellucian Banner Communication Management was integrated with the Banner Student Information System and explicitly tied to interfaces including eVisions, Enterprise Schedule, and Nelnet to coordinate fee assessment, aid disbursements, and external billing flows. Operational coverage centers on the Student Accounts Manager office, with collaborative use across other college offices, the CFO, and external auditors for reconciliation, reporting, and compliance activities.
Governance responsibilities defined alongside the implementation include monitoring software releases and patches related to fee assessment, maintaining a comprehensive procedures manual, enforcing internal controls and FERPA compliant confidentiality, and supervising and training staff to ensure adequate office coverage and customer focused service delivery. The Student Accounts Manager role is accountable for testing Banner related interfaces, oversight of collection placements and collection policy execution, and serving as primary back up for account placement with collection agencies.
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University of Southampton | Education | 6500 | $1.3B | United Kingdom | Ellucian | Ellucian Banner Communication Management | Collaboration | 2001 | n/a |
In 2001, University of Southampton began using Ellucian Banner technology and deployed Ellucian Banner Communication Management to support campus communications. The deployment is categorized as Collaboration and was used to move key processes online for campus operations in the United Kingdom during COVID-19.
Ellucian Banner Communication Management was used with the PageBuilder capability to create and publish online communication pages and forms, enabling rapid updates to student and staff-facing workflows. Configuration work focused on template and content orchestration, notification sequencing, and page-driven process flows to reduce reliance on face-to-face interactions. These are typical Collaboration capabilities aligned with Banner Communication Management and PageBuilder.
The implementation was embedded within the University of Southampton's broader Banner environment, enabling centralized communications across student services and campus operations without naming separate external integrations. Operational scope centered on campus operations across the United Kingdom and on business functions including communications, student administration, and operational response. Governance emphasized rapid iterative change, with PageBuilder enabling agile content changes and process reconfiguration during the pandemic.
Outcomes reported include increased efficiency, improved agility, and reduced face-to-face contact as teams moved key processes online. Ellucian Banner Communication Management remains a core Collaboration tool in the university's Banner landscape.
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