List of Ellucian Banner Self-Service Customers
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United States
Since 2010, our global team of researchers has been studying Ellucian Banner Self-Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ellucian Banner Self-Service for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ellucian Banner Self-Service for Employee Self Service include: Colorado Community College System, a United States based Education organisation with 1620 employees and revenues of $558.0 million, SUNY Monroe Community College, a United States based Education organisation with 1304 employees and revenues of $120.0 million, SUNY Broome Community College, a United States based Education organisation with 767 employees and revenues of $57.0 million, SUNY Columbia-Greene Community College, a United States based Education organisation with 221 employees and revenues of $26.0 million and many others.
Contact us if you need a completed and verified list of companies using Ellucian Banner Self-Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ellucian Banner Self-Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Colorado Community College System | Education | 1620 | $558M | United States | Ellucian | Ellucian Banner Self-Service | Employee Self Service | 2016 | n/a |
In 2016, Colorado Community College System implemented Ellucian Banner Self-Service. The deployment focused on Ellucian Banner Self-Service as an Employee Self Service solution to provide employee benefits access across HR processes in Colorado, centralizing employee access to benefits information and transactions.
The implementation explicitly used the Ellucian Banner Self-Service employee benefits access capability, configuring self-service pages and workflows tied to employee HR records to surface benefits information and eligibility within the HR application. Ellucian Banner Self-Service was configured to align benefits access with existing HR data models and role-based access controls typical of Employee Self Service deployments.
Operational coverage extended across HR departments and employees within the Colorado Community College System, with rollout patterns oriented to deliver instant access to benefits and improved convenience for employees. The case highlights that Ellucian Banner Self-Service served as the system of record for employee-facing benefits interactions, embedding Employee Self Service functionality into the institution's HR operations.
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SUNY Broome Community College | Education | 767 | $57M | United States | Ellucian | Ellucian Banner Self-Service | Employee Self Service | 2019 | n/a |
In 2019, SUNY Broome Community College deployed Ellucian Banner Self-Service. SUNY Broome Community College uses Ellucian Banner Self-Service, an Employee Self Service application, to support student registration and financial aid visibility. The service is provisioned through the campus MyCollege portal and surfaced via the Student Dashboard menu, requiring MyCollege username and password established after receipt of an account letter. Home Information Technology Services manages user provisioning and support.
Ellucian Banner Self-Service was configured to deliver core student-facing modules including class registration workflows, class schedule lookups, and financial aid information pages within the Banner interface. The configuration centralizes enrollment tasks and role based access to student records through the Student Dashboard, aligning admissions and registrar activities with self-service navigation.
Operational coverage includes new applicants, enrolled students, financial aid recipients, and frontline teams in admissions, registrar, and financial aid offices. Authentication and account lifecycle are integrated with MyCollege identity and campus email provisioning, and students lacking account information are directed to ITS via itsupport@sunybroome.edu for remediation.
Governance relies on ITS managed account issuance and portal routing, embedding Ellucian Banner Self-Service into campus onboarding and enrollment processes. Support and escalation procedures are handled by Home Information Technology Services to maintain access and usability for student facing business functions.
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SUNY Columbia-Greene Community College | Education | 221 | $26M | United States | Ellucian | Ellucian Banner Self-Service | Employee Self Service | 2018 | n/a |
In 2018, SUNY Columbia-Greene Community College implemented Ellucian Banner Self-Service in the Employee Self Service category to formalize student-facing registration and records workflows. The deployment was centered in the Office of Records and Registration and supported core front office operations including registration assistance for adds, drops and withdrawals, transcript and curriculum change processing, and end of term status and award correspondence through Banner Communication Management. Ellucian Banner Self-Service was used alongside Banner 9 for maintenance of student data records and daily SIS transaction processing by records staff.
Configuration focused on self-service registration workflows, transcript request handling, communication management templates for academic warnings and status notices, and administrative interfaces for entering transfer credit. Staff responsibilities included maintaining the Credly badging system for microcredentials and using DegreeWorks for degree clearance and TAP certification, reflecting integrated functional use of Ellucian Banner Self-Service across academic advising and certification processes. Testing and validation were executed in Test and Development sites prior to Production deployments, with staff performing data clean up activities in the prior Poise by Jenzabar SIS to prepare records for import into Banner 9.
Operational coverage extended across the Registrar, Admissions and Advising teams, and the Dean’s Office for Academic Affairs, supporting campus registration, deferral handling and probation reinstatements. Process changes included development of new procedures for entering transfer credits and the upload of multiple SUNY course catalogs into Banner to standardize transfer processing. Governance emphasized FERPA compliance for student information and hands on support for students and faculty navigating Banner Self-Service portals.
Implementation work was coordinated with college committees that included the DegreeWorks working group, VITAL Virtual Innovative Teaching and Learning, the Student Life Committee, and the Standard III Sub-Committee for Middle States Accreditation, aligning system configuration with academic policy and accreditation requirements. The narrative demonstrates use of Ellucian Banner Self-Service to centralize employee self service and student records workflows within a small public college environment.
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SUNY Monroe Community College | Education | 1304 | $120M | United States | Ellucian | Ellucian Banner Self-Service | Employee Self Service | 2018 | n/a |
In 2018, SUNY Monroe Community College deployed Ellucian Banner Self-Service through its myMCC portal to provide Employee Self Service functionality for rehires and returning employees. The Ellucian Banner Self-Service instance is exposed via an Employee Home tile that centralizes time reporting, payroll forms, and tax form workflows, positioning the application as the employee-facing entry point for HR administrative tasks.
Access and workflow configuration are documented for rehires to log into myMCC, select Employee, then Employee Home, then the Time Reporting tile and B9 Employee Self-Service, where the Taxes section is expanded to complete federal tax form submissions. For state withholding the workflow returns employees to Employee Home, selects Online Forms, expands Payroll and opens the NYS Tax Withholding Form, making online forms the configured channel for payroll related submissions. Operational ownership is aligned to HR and payroll departments, with the implementation emphasizing form based workflows, employee time reporting, and tax withholding processes within the Employee Self Service category.
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Buyer Intent: Companies Evaluating Ellucian Banner Self-Service
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