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List of Engage To Sell Live Join Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Boyer Auto Group Automotive 300 $200M Canada Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2015 n/a In 2015, Boyer Auto Group deployed Engage To Sell Live Join on its public website to centralize customer engagement and capture retail leads. The Engage To Sell Live Join implementation leverages Chatbots and Conversational AI capabilities to enable conversational lead capture, live agent escalation, appointment scheduling, and guided inventory inquiry workflows aligned with automotive retail operations. The deployment was implemented as an embedded website conversational widget hosted in the cloud, configured to route conversations to showroom sales and service teams and to surface structured leads into existing sales workflows. Governance emphasized scripted conversation flows, handoff rules, and role based access for sales and service staff, with a phased content and page rollout across sales and service sections to align conversational coverage with dealer operating hours.
Camelback Volkswagen Automotive 52 $9M United States Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2018 n/a In 2018, Camelback Volkswagen implemented Engage To Sell Live Join on its public website to provide real-time customer engagement. Engage To Sell Live Join is deployed as a Chatbots and Conversational AI solution and is embedded on the dealer domain to intercept website traffic for sales and service inquiries. The implementation configures a web chat widget and conversational flows for lead capture, appointment booking, and basic FAQ handling, using scripted prompts and automated form capture to collect prospect contact data. Live agent escalation workflows are configured so showroom staff can join or take over sessions initiated by the bot, aligning front-line sales and service touchpoints with automated conversational routing. Deployment is focused on the customer-facing website, routing interactions to dealership staff rather than to back-office systems, no back-end integrations were specified in the source. Operational coverage targets online vehicle shoppers and service customers visiting the site, supporting sales and service business functions through front-line engagement and lead qualification. Governance follows a small dealership model, with dealer administrators owning conversation script updates and chat availability scheduling, and staff assigned to monitor and respond to escalations. Ongoing tuning of conversational flows and response templates is implied by the Chatbots and Conversational AI category, while specific performance outcomes were not provided.
Capital Dodge Automotive 32 $30M Canada Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2015 n/a In 2015 Capital Dodge deployed Engage To Sell Live Join on its public website. Engage To Sell Live Join is a Chatbots and Conversational AI application used to provide an embedded website chat interface for real time visitor engagement and lead capture. The implementation targets front end customer engagement and basic lead qualification to route showroom prospects to dealership sales staff, aligning the Company Application Category Business Function relationship between Capital Dodge, Engage To Sell Live Join, Chatbots and Conversational AI, and customer engagement and lead capture. The deployment uses an on page chat widget model with the Live Join capability configured to initiate proactive outreach and escalate conversations to live agents, reflecting common Chatbots and Conversational AI workflows for small dealerships. Operational ownership is concentrated in customer facing teams, primarily sales and marketing, who monitor incoming conversations and manage follow up through phone and email channels. Governance emphasis is on conversation scripting, escalation rules, and ongoing tuning of automated responses rather than system level integrations, consistent with the limited implementation details provided.
Automotive 120 $40M Canada Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2019 n/a
Automotive 120 $50M Canada Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2015 n/a
Automotive 120 $20M Canada Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2017 n/a
Automotive 10 $2M United States Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2025 n/a
Automotive 120 $150M United States Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2018 n/a
Automotive 75 $100M United States Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2017 n/a
Automotive 60 $45M United States Engage To Sell Engage To Sell Live Join Chatbots and Conversational AI 2018 n/a
Showing 1 to 10 of 25 entries

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