List of ePro Scheduler Plus Customers
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United States
Since 2010, our global team of researchers has been studying ePro Scheduler Plus customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ePro Scheduler Plus for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ePro Scheduler Plus for Workforce Scheduling include: Ambulnz, a United States based Healthcare organisation with 1600 employees and revenues of $200.0 million, Medstar Area Metropolitan Ambulance Authority, a United States based Transportation organisation with 458 employees and revenues of $140.0 million, North Greece Fire Department, a United States based Government organisation with 55 employees and revenues of $6.0 million, Twin City Ambulance Corp., a United States based Transportation organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ePro Scheduler Plus, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ePro Scheduler Plus customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ambulnz | Healthcare | 1600 | $200M | United States | eso | ePro Scheduler Plus | Workforce Scheduling | 2016 | n/a |
In 2016, Ambulnz implemented ePro Scheduler Plus for Workforce Scheduling to manage staffing for its emergency ambulance operations. The implementation supported dispatch call taking and dispatching for BLS, ALS and CCT transports, and coordinated transport arrangements for hospitals, skilled nursing facilities and private callers, aligning shift coverage with active dispatch responsibilities.
ePro Scheduler Plus was configured to provide shift scheduling and employee shift tracking, time and attendance visibility, and rostering controls used by supervisors to manage attendance and shift changes. The configuration accommodated training schedules and onboarding workflows, enabling new employees to be rostered for CAD training, Emergency Medical Dispatch familiarization, CPR and first aid certification tracking, and billing prerequisites exposure tied to scheduled assignments.
The ePro Scheduler Plus deployment operated alongside the company s CAD system and the Creative EMS Central System for GPS unit tracking, enabling operational coordination between scheduled crews and active dispatch units. Scheduling records were used by dispatch supervisors to verify coverage and adjust assignments in near real time, with operational workflows to reconcile roster updates with live CAD dispatch queues and unit location data.
Operational governance placed day to day roster adjustments and attendance monitoring with dispatch supervisors, who used ePro Scheduler Plus as the authoritative Workforce Scheduling layer for shift management, training coordination and crew certification visibility. The system supported scheduling, supervisor controls and workforce administration within Ambulnz s emergency operations and billing readiness processes.
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Medstar Area Metropolitan Ambulance Authority | Transportation | 458 | $140M | United States | eso | ePro Scheduler Plus | Workforce Scheduling | 2005 | n/a |
In 2005, Medstar Area Metropolitan Ambulance Authority implemented ePro Scheduler Plus for Workforce Scheduling. The deployment was an HR and payroll-focused production use of ePro Scheduler Plus across the agency's ambulance operations and mobile healthcare shift coverage.
Configuration emphasized workforce scheduling and time and attendance capabilities, including shift rostering, time capture, and attendance tracking to support standardized timekeeping workflows. The implementation centralized schedule creation, applied consistent pay rule configurations, and supported payroll-focused time collection to reduce variability in pay processing. The vendor eso is cited in source material for Medstar's multi-year use of the application.
Operational scope spanned operations, human resources, and payroll business functions within the U.S. EMS and mobile healthcare context at Medstar. Rollout is described as continuous use since 2005, indicating long-term stabilization of scheduling and timekeeping procedures and persistent reliance on the application for day-to-day workforce management.
The vendor and source explicitly reference improvements in payroll accuracy and employee satisfaction as outcomes of the ePro Scheduler Plus deployment. Medstar Area Metropolitan Ambulance Authority ePro Scheduler Plus Workforce Scheduling supported HR, timekeeping, and payroll processes across its ambulance operations.
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North Greece Fire Department | Government | 55 | $6M | United States | eso | ePro Scheduler Plus | Workforce Scheduling | 2011 | n/a |
In 2011, North Greece Fire Department implemented ePro Scheduler Plus. The deployment uses ePro Scheduler Plus as a Workforce Scheduling solution, and vendor materials note the district has been with eCore for seven years as of a 2018 article, confirming multi-year adoption for the North Greece Fire District in Rochester, NY. North Greece Fire Department implemented ePro Scheduler Plus in 2011 to support crew rostering and timekeeping business functions, positioning the application as the department level scheduling and time capture platform.
Core functional modules aligned to the implementation include scheduling, time and attendance, and payroll integration, inferred from ePro Scheduler Plus product capabilities and vendor statements about customer use. Configuration work would focus on shift templates, crew rosters, recurring rotations, and time approval workflows to support station staffing and crew-level scheduling, scaled to the organization size of about 55 employees.
Integrations are described generically as payroll integration to transfer approved time and attendance data into payroll processing systems, consistent with ePro Scheduler Plus capabilities. Governance and operational ownership are centered on department administrative staff and shift supervisors, with the vendor relationship and multi-year use implying iterative configuration and ongoing operational maintenance by the fire district rather than a one-time rollout.
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Transportation | 10 | $1M | United States | eso | ePro Scheduler Plus | Workforce Scheduling | 2013 | n/a |
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