List of Ericsson Charging & Billing Customers
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Since 2010, our global team of researchers has been studying Ericsson Charging & Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ericsson Charging & Billing for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ericsson Charging & Billing for OSS/BSS include: Vodafone Idea India, a India based Communications organisation with 9985 employees and revenues of $4.91 billion, Odido Netherlands, a Netherlands based Communications organisation with 2000 employees and revenues of $2.16 billion, Orange Egypt, a Egypt based Communications organisation with 7000 employees and revenues of $1.40 billion, Zain Jordan, a Jordan based Communications organisation with 2374 employees and revenues of $556.0 million and many others.
Contact us if you need a completed and verified list of companies using Ericsson Charging & Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ericsson Charging & Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Odido Netherlands | Communications | 2000 | $2.2B | Netherlands | Ericsson | Ericsson Charging & Billing | OSS/BSS | 2023 | Wipro | In 2023 Odido Netherlands implemented Ericsson Charging & Billing as its converged OSS/BSS platform, deploying the Ericsson Charging & Billing application in a cloud native configuration on AWS to consolidate billing for consumer and MVNO lines. The deployment targeted a single converged billing estate to replace multiple disparate billing stacks and enable faster time to market for new offers. The implementation centered on the Ericsson Charging & Billing modules for real time charging and convergent bill generation, with configuration focused on converged account models, bill run orchestration, rating and invoice generation. Workstreams included billing logic configuration, bill run scheduling and scaling, customer data reconciliation, and operational tooling to support bill run performance and ongoing platform scalability. Wipro acted as the system integrator and AWS provided the cloud infrastructure, with a coordinated cutover that transferred five million customers in a single weekend across Odido Netherlands operations. The operational scope included billing operations, IT operations, and commercial product teams, aligning billing workflows for consumer and MVNO business functions under a single platform. Governance emphasized a consolidated operational model and a one weekend cutover approach executed with Wipro and AWS, supported by runbooks and service orchestration to stabilize bill runs. Reported improvements from the implementation included improved bill run performance, enhanced scalability and operational efficiency, and a faster time to market for new commercial offerings. | |
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Orange Egypt | Communications | 7000 | $1.4B | Egypt | Ericsson | Ericsson Charging & Billing | OSS/BSS | 2019 | n/a | In 2019, Orange Egypt implemented Ericsson Charging & Billing as part of a BSS renewal in the OSS/BSS category to modernize billing and customer care across its Egypt operations. The deployment delivered Ericsson Billing and customer care capabilities to reengineer business processes and accelerate digitalisation, with the Ericsson Charging & Billing platform specified as the convergent billing and charging foundation. The implementation configured convergent billing and real-time charging, and it enabled offer and promotion management for instantaneous commercial actions. Ericsson Charging & Billing was used to support customer care workflows and billing orchestration, aligning rating, mediation, and postpaid and prepaid billing flows under a single convergent platform. Operational coverage emphasized commercial product management and customer care functions within Orange Egypt, with the deployment focused on improving offering time-to-market and streamlining order to cash and billing dispute processes. Integrations are oriented toward operational systems that support real-time offers and promotions, consistent with OSS/BSS functional patterns for rating, charging, and policy driven commerce. Governance centered on reengineering business processes to align operations to the new convergent platform, with Ericsson responsible for delivering the Ericsson Charging & Billing solution. The stated outcomes from the Egypt deployment include improved offering time-to-market and higher operational efficiency through the convergent billing platform and real-time offers and promotions capabilities. | |
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Vodafone Idea India | Communications | 9985 | $4.9B | India | Ericsson | Ericsson Charging & Billing | OSS/BSS | 2021 | n/a | In 2021, Vodafone Idea India implemented Ericsson Charging & Billing as its centralized OSS/BSS solution for prepaid online charging across India. The implementation consolidated disparate prepaid charging capabilities, replacing three OCS systems and establishing a single platform for charging and policy enforcement across the operator footprint. Ericsson Charging & Billing was configured to provide unified online charging and policy integration, supporting faster product launches and centralized quota and balance management workflows. The deployment migrated capacity for over 300 million subscribers, aligning charging, rating, and real-time policy controls to a common operational model. Operational scope covered charging and policy management functions across Vodafone Idea India, with direct impact on charging operations and commercial product teams responsible for offer rollout. The consolidation program simplified charging and policy administration and improved time-to-market for new offers, while centralizing governance of real-time charging and policy rules within the OSS/BSS stack. | |
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Communications | 2374 | $556M | Jordan | Ericsson | Ericsson Charging & Billing | OSS/BSS | 2025 | n/a |
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