List of Ertaqy Business Phone System Customers
Mansoura, 35511,
Egypt
Since 2010, our global team of researchers has been studying Ertaqy Business Phone System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ertaqy Business Phone System for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ertaqy Business Phone System for PBX, VoiP and Phone Systems include: Abou Ghaly Egypt, a Egypt based Manufacturing organisation with 700 employees and revenues of $60.0 million, Nile Hospital Egypt, a Egypt based Healthcare organisation with 350 employees and revenues of $10.0 million, Petropower Egypt, a Egypt based Oil, Gas and Chemicals organisation with 50 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Ertaqy Business Phone System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Abou Ghaly Egypt | Manufacturing | 700 | $60M | Egypt | Ertaqy | Ertaqy Business Phone System | PBX, VoiP and Phone Systems | 2020 | n/a | In 2020, Abou Ghaly Egypt implemented Ertaqy Business Phone System to support corporate communications and multi branch call routing for the Egyptian plastics manufacturer. The deployment used Ertaqy Business Phone System as a PBX and VoIP phone system and aligns with the PBX, VoiP and Phone Systems category, reflecting the site footer credit Powered By ERTAQY. Configuration centered on PBX call routing, VoIP based extensions, and centralized inbound customer service routing to unify branch connectivity. Operational scope covered customer service and corporate communications across the company and its branches, with centralized administration and user provisioning managed within the organization. The implementation emphasized core PBX, VoiP and Phone Systems capabilities and modular telephony functions typical of the category. | |
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Nile Hospital Egypt | Healthcare | 350 | $10M | Egypt | Ertaqy | Ertaqy Business Phone System | PBX, VoiP and Phone Systems | 2020 | n/a | In 2020, Nile Hospital Egypt implemented Ertaqy Business Phone System to strengthen inbound patient communications at its Hurghada site. The Ertaqy Business Phone System is deployed as a PBX, VoiP and Phone Systems solution to support patient hotlines and outpatient scheduling workflows. The implementation included telephony and contact-center functionality, specifically phone system capabilities, interactive voice response IVR, and call queuing to manage peak inbound volumes. These modules were configured to present IVR menus, queue callers by service type, and route calls to hotline and scheduling agents to streamline first contact resolution. Deployment scope was the Hurghada facility, with operational coverage focused on patient services and outpatient clinic scheduling, enabling a 24/7 service availability model for hotlines. Operational teams impacted include call center agents and outpatient scheduling staff, with system-level queuing and IVR driving work distribution across those teams. Governance work centered on configuring call routing policies and escalation paths for after hours support, alongside a centralized telephony and contact-center configuration that orchestrates IVR and call queuing for the site. The implementation improved inbound call handling and 24/7 service availability for patient hotlines and outpatient scheduling. | |
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Petropower Egypt | Oil, Gas and Chemicals | 50 | $3M | Egypt | Ertaqy | Ertaqy Business Phone System | PBX, VoiP and Phone Systems | 2018 | n/a | In 2018, Petropower Egypt deployed Ertaqy Business Phone System, a PBX, VoiP and Phone Systems application, to consolidate voice services and contact handling across its Cairo office and additional sites. The Ertaqy Business Phone System implementation was targeted at frontline customer service and contact-center operations, with the explicit objective of linking branches and improving incoming call routing and responsiveness. The deployment centered on the Ertaqy Business Phone System core PBX and VoIP capabilities together with omnichannel contact-center features, using standard category workflows such as centralized call control, configurable call routing and queue management, and agent-facing call handling. Configuration work included extension provisioning across sites, call-flow definitions for inbound customer channels, and setup of contact-center queues and routing rules consistent with PBX, VoiP and Phone Systems functional patterns. Architecturally the solution established a centralized digital PBX domain that bridged branch endpoints and site extensions, enabling unified call control and distributed agent access across Cairo and other locations. Operational governance emphasized centralized administration of dial plans and routing policies, phased rollout across branch locations, and process changes for customer service teams to adopt the new contact-center routing practices, which the company reported improved call routing and responsiveness. |
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