List of Ervaringwijzer Customers
Rotterdam, 3011 KD,
Netherlands
Since 2010, our global team of researchers has been studying Ervaringwijzer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ervaringwijzer for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ervaringwijzer for Customer Experience include: Irado, a Netherlands based Professional Services organisation with 251 employees and revenues of $57.0 million, Pulse Netherlands, a Netherlands based Non Profit organisation with 45 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Ervaringwijzer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ervaringwijzer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Irado | Professional Services | 251 | $57M | Netherlands | Ervaringwijzer | Ervaringwijzer | Customer Experience | 2023 | n/a |
In 2023 Irado implemented Ervaringwijzer to run medewerkerstevredenheid and klanttevredenheid surveys as part of its Customer Experience tooling across operations in the Netherlands. The Ervaringwijzer deployment is positioned to centralize employee satisfaction and customer satisfaction measurement, supporting HR and customer-experience measurement functions across the organization.
The implementation leverages standard Customer Experience capabilities including survey creation and configuration, invitation orchestration, rapid response capture, and centralized reporting for operational stakeholders. Ervaringwijzer was configured to manage more than 8,000 invitations, capture responses within one day, and produce a 74% response rate, enabling near real time insight delivery to business teams.
Operational coverage is explicitly the Netherlands, with the platform used by HR, operational management, and communications teams to inform engagement and service improvement programs. The rollout established regular feedback collection workflows and reporting cadence that align employee and customer feedback streams for operational decision making.
Reported outcomes from the implementation include faster insight turnaround and higher response engagement for operational and communications teams, delivered through Ervaringwijzer without disclosed third party integration details.
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Pulse Netherlands | Non Profit | 45 | $3M | Netherlands | Ervaringwijzer | Ervaringwijzer | Customer Experience | 2022 | n/a |
In 2022, Pulse Netherlands implemented Ervaringwijzer to manage client, volunteer and employee surveys, deploying the Ervaringwijzer Customer Experience solution to automate survey administration across its Utrecht region operations. The implementation centralized administration for more than 65 questionnaires and converted annual client-survey processes into repeatable workflows for a client experience and wellbeing use case.
Configuration emphasized multilingual survey support, automated response capture, and standardized scoring to support consistent client experience measurement. Functional capabilities implemented included questionnaire scheduling, response collection, consolidated reporting and repeatable survey templates, enabling operational teams to run recurring measurement cycles and act on results.
Operational scope covered client-facing programs, volunteer coordination and internal employee feedback within the Utrecht region, with governance organized around an annual survey cadence and repeatable configuration to ensure actionability. Pulse Netherlands reported up to an 83% response rate with an average score of 7.3, and the deployment streamlined data collection while enabling multilingual engagement and repeatable, actionable client-survey processes.
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