List of ExpertVoice E-commerce Advocacy Customers
Salt Lake City, 84111, UT,
United States
Since 2010, our global team of researchers has been studying ExpertVoice E-commerce Advocacy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ExpertVoice E-commerce Advocacy for Product Review Management, Personalization and Product Recommendations from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ExpertVoice E-commerce Advocacy for Product Review Management, Personalization and Product Recommendations include: Outdoor Research, a United States based Retail organisation with 660 employees and revenues of $110.0 million, Klymit, a United States based Manufacturing organisation with 36 employees and revenues of $7.0 million, Crank Brothers, a United States based Distribution organisation with 18 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ExpertVoice E-commerce Advocacy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ExpertVoice E-commerce Advocacy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Crank Brothers | Distribution | 18 | $2M | United States | ExpertVoice | ExpertVoice E-commerce Advocacy | Product Review Management,Personalization and Product Recommendations | 2020 | n/a |
In 2020, Crank Brothers implemented ExpertVoice E-commerce Advocacy to surface credentialed expert reviews directly on product pages. The deployment targeted Product Review Management,Personalization and Product Recommendations to support E-commerce and Marketing functions across the United States.
The implementation leveraged the ExpertVoice E-commerce Advocacy Recommendation Display to embed expert-authored reviews and recommendation units on SKU level product detail pages. Configuration work focused on placement variants and personalization rules to align recommendation display with product category and shopper context.
Operational coverage was scoped to Crank Brothers ecommerce product pages, with testing and optimization executed within the companys E-commerce and Marketing channels in the United States. The project emphasized on-page recommendation rendering and placement optimization rather than backend system integrations.
Governance centered on iterative optimization, specifically running A B style tests to find the highest-converting placement. ExpertVoice reported that Crank Brothers achieved up to a 48% increase in revenue per session, with associated strong lifts in conversion rate and average order value.
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Klymit | Manufacturing | 36 | $7M | United States | ExpertVoice | ExpertVoice E-commerce Advocacy | Product Review Management,Personalization and Product Recommendations | 2020 | n/a |
In 2020, Klymit implemented ExpertVoice E-commerce Advocacy as a Product Review Management,Personalization and Product Recommendations solution on its ecommerce site in the United States. The deployment centered on the ExpertVoice Recommendation Display and ExpertVoice product sampling to support product detail pages and ecommerce marketing workflows.
Klymit configured the ExpertVoice Recommendation Display to surface recommendations and related content beneath consumer reviews, and leveraged product sampling to generate longer, higher quality reviews and user generated content for PDPs. Functional configuration emphasized recommendation placement, sampling orchestration, and review content flows consistent with Product Review Management,Personalization and Product Recommendations capabilities. The implementation wrote sampled reviewer content and recommendation widgets into PDP templates to align merchandising and review presentation.
Governance and rollout used iterative optimization testing, Klymit adjusted Recommendation Display placement under consumer reviews as part of A B experiments and UX refinement. In optimization testing Klymit reported a 55% increase in revenue per session after the placement adjustment, and the program delivered longer, higher quality reviews and UGC for product pages. Operational impact primarily affected ecommerce, marketing, and merchandising teams in the United States.
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Outdoor Research | Retail | 660 | $110M | United States | ExpertVoice | ExpertVoice E-commerce Advocacy | Product Review Management,Personalization and Product Recommendations | 2013 | n/a |
In 2013, Outdoor Research implemented ExpertVoice E-commerce Advocacy to collect, curate and syndicate expert product reviews into its ecommerce product pages. The deployment targeted E-commerce and Marketing functions in the United States and was scoped to integrate expert content across product detail pages for merchandising and conversion workflows.
The ExpertVoice E-commerce Advocacy implementation used ExpertVoice’s Recommendation Display together with a PowerReviews integration to automate syndication workflows, enabling programmatic insertion of expert review content into PDPs. Functional capabilities deployed included review collection, editorial curation, automated syndication, and recommendation display, aligning with Product Review Management,Personalization and Product Recommendations.
Operational rollout syndicated more than 1,000 expert reviews to approximately 450 product detail pages and incorporated editorial curation and automated syndication rules to maintain content quality and consistency across listings. Optimization testing after rollout produced a 14% increase in revenue per session, an outcome attributed to the ExpertVoice E-commerce Advocacy deployment and the PowerReviews-driven automation.
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