List of Express Travel Group Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying Express Travel Group customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Express Travel Group for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Express Travel Group for Travel Management include: Royal Automobile Association of South Australia, a Australia based Professional Services organisation with 1300 employees and revenues of $445.0 million, Alatus Australia, a Australia based Leisure and Hospitality organisation with 40 employees and revenues of $20.0 million, First Travel Group New Zealand, a New Zealand based Leisure and Hospitality organisation with 25 employees and revenues of $5.0 million, Acqua Enterprises, a Australia based Professional Services organisation with 9 employees and revenues of $2.5 million and many others.
Contact us if you need a completed and verified list of companies using Express Travel Group, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Express Travel Group customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acqua Enterprises | Professional Services | 9 | $3M | Australia | Express Travel Group | Express Travel Group | Travel Management | 2014 | n/a |
In 2014, Acqua Enterprises implemented Express Travel Group in the Travel Management category. The deployment aligned the company with the italktravel & cruise retail franchise network, delivering branded retail outlets, marketing support and booking and ticketing services for local agencies across Australia.
Express Travel Group was configured to centralize booking and ticketing workflows, consolidate supplier arrangements and standardize retail franchise branding and marketing processes, aligning with typical Travel Management capabilities. The network is supported by ETG central ticketing and supplier arrangements, with use of ETG Express Tickets inferred from ETG partner communications, and operational governance remained centralized at ETG while local agencies retained retail execution responsibility.
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Alatus Australia | Leisure and Hospitality | 40 | $20M | Australia | Express Travel Group | Express Travel Group | Travel Management | 2024 | n/a |
In 2024 Alatus Australia implemented Express Travel Group as its Travel Management application to centralize corporate air and high end leisure ticketing across its member base in Australia. The deployment leverages Express Travel Group's support and technology platform to deliver the Alatus brand and provide centralized ticketing, preferred supplier agreements and member services through a single Travel Management instance.
Configuration emphasizes the Express Tickets module and access to NDC enabled content, with functionality aligned to ticketing orchestration, fare sourcing, booking workflows and analytics reporting. Express Travel Group provides supplier rate management and preferred supplier agreement handling within the platform, and analytics capabilities are surfaced to members to monitor module usage and booking patterns.
Operational coverage is Australia wide for Alatus members and impacts business functions including ticketing operations, supplier procurement and contract management, revenue accounting workflows and member reporting. Rollout and ongoing governance are managed through Express Travel Group's platform support model, embedding platform-level controls for supplier agreements and analytics access while maintaining centralized booking and member service workflows.
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First Travel Group New Zealand | Leisure and Hospitality | 25 | $5M | New Zealand | Express Travel Group | Express Travel Group | Travel Management | 1999 | n/a |
In 1999 First Travel Group New Zealand implemented Express Travel Group in the Travel Management category. The deployment established a centralized travel management platform operated by Express Travel Group and provisioned to FTG member agencies across New Zealand, supporting consolidation and ticketing services under a shared service model.
Core modules implemented included consolidation, ticketing via Express Tickets, and wholesale and cruise product access, with configuration focused on agency-level ticket issuance workflows and centralized inventory distribution. The implementation incorporated payments integrations to support agency settlement and supplier payment flows, and the Express Travel Group ticketing technology was configured to surface preferred supplier arrangements to member agencies. Standard Travel Management capabilities such as booking issuance, fare consolidation and distribution orchestration were applied in a manner proportionate to FTG’s 25 employee structure.
Operational coverage extended across FTG member agencies in New Zealand, affecting ticketing operations, supplier contracting and agency accounting functions. Governance was centralized under the Express Travel Group ownership model, with ETG-managed preferred supplier arrangements and platform access controls enforcing standardized workflows and membership entitlements. The implementation has driven operational efficiencies and wider product distribution across New Zealand as reported, leveraging Express Travel Group ticketing technology and payments integrations.
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Royal Automobile Association of South Australia | Professional Services | 1300 | $445M | Australia | Express Travel Group | Express Travel Group | Travel Management | 2021 | n/a |
In 2021, Royal Automobile Association of South Australia implemented Express Travel Group as its Travel Management application. The deployment consolidated RAA booking workflows for member travel and corporate travel coordination under the Express Travel Group platform to centralize reservations and itinerary management.
Configuration emphasized category-aligned capabilities typical of Travel Management solutions, including a booking engine, itinerary and passenger profile management, travel policy enforcement, and reporting and auditing functionality. Express Travel Group was configured to support automated booking workflows and traveler profile controls to align bookings with RAA travel policies.
Operational integration included use of booking systems and travel provider interfaces, explicitly referencing Amadeus IT Group and Express Travel Group as systems used by RAA, and connectivity to airlines, accommodation and tour providers. The implementation covered travel assistance coordination, routing support requests and member offers through third party Travel Assistance services and travel providers as described in RAA travel terms.
Governance and data handling were addressed through updated privacy and consent terms that permit disclosure of traveller personal information to overseas recipients such as travel providers and booking systems, and to third parties providing Travel Assistance or member benefits. Operational controls focused on consent alignment, data sharing rules, and procedural routing for assistance and partner interactions to support the Travel Management function.
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