List of Faqbot Customers
Mons, 7000,
Belgium
Since 2010, our global team of researchers has been studying Faqbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Faqbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Faqbot for Chatbots and Conversational AI include: New Measured Power, a Ireland based Utilities organisation with 150 employees and revenues of $237.0 million, Buy Way Personal Finance, a Belgium based Banking and Financial Services organisation with 153 employees and revenues of $20.0 million, Les Scouts, a Belgium based Retail organisation with 52 employees and revenues of $6.1 million, Faqbot, a Belgium based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Faqbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Faqbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Buy Way Personal Finance | Banking and Financial Services | 153 | $20M | Belgium | Faqbot | Faqbot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Buy Way Personal Finance deployed Faqbot on its public website https://www.buyway.be/. The deployment is implemented as a web-embedded conversational interface aligned with the Chatbots and Conversational AI category, focused on customer-facing digital channels in Belgium.
Faqbot was configured to handle structured FAQ automation and natural language understanding workflows, using intent classification and scripted conversational flows to address routine account and product queries. The implementation of Faqbot includes conversational routing and escalation patterns commonly used in chatbot deployments, and the full application name Faqbot is surfaced to end users through the site interface.
Operational coverage is centered on the corporate website, with the primary business functions impacted being customer service and digital channels. Governance was organized around web channel ownership and conversational content management, while integrations were limited to website embedding as documented, with no additional backend integrations specified in the source.
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Faqbot | Professional Services | 10 | $1M | Belgium | Faqbot | Faqbot | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Faqbot implemented Faqbot in the Chatbots and Conversational AI category as a website-embedded conversational interface on its public site. The deployment uses a cloud-hosted conversational platform model appropriate for a 10 employee professional services firm based in Belgium, configured to surface FAQ content and handle inbound customer queries on the corporate website. Operational scope focuses on customer-facing support and pre-sales inquiry handling, with the single-site website serving as the primary interaction channel.
Faqbot was configured with a web chat widget embedded across site pages, a centralized FAQ knowledge base, intent classification and simple dialog flows, and an administrative console for content editing and response tuning. Governance centered on a small internal team responsible for content curation, role-based access to the admin console, and iterative updates to dialog flows based on conversation logs. Integrations are limited to the website embedding and internal workflows, with conversation escalation paths to human agents when automated responses require handoff.
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Les Scouts | Retail | 52 | $6M | Belgium | Faqbot | Faqbot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Les Scouts deployed Faqbot on their public website. Faqbot is a Chatbots and Conversational AI application implemented to provide an on-site conversational FAQ and customer self-service interface supporting the organization’s retail and member engagement functions. This deployment positions Les Scouts Faqbot Chatbots and Conversational AI as the primary digital front door for routine inquiries on lesscouts.be.
The implementation used a web-embedded chatbot widget that surfaces a managed knowledge base and automated response flows, consistent with Chatbots and Conversational AI functional patterns such as intent recognition, canned answer routing, and escalation handoffs. Operational scope is focused on the customer-facing website, with governance practices aligned to periodic FAQ content updates and defined escalation workflows to human agents for exceptions. Configuration and ongoing administration are centered on editorial control of the knowledge base, conversational script tuning, and monitoring of conversational logs for content refinement.
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Utilities | 150 | $237M | Ireland | Faqbot | Faqbot | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Faqbot
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