List of Fastmail Customers
Fastmail
William St,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 2 9475-0859
Professional Services
400
$70M
Since 2010, our global team of researchers has been studying Fastmail customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fastmail for Transactional Email from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fastmail for Transactional Email include: China Merchants Group, a China based Professional Services organisation with 230000 employees and revenues of $128.30 billion, Bank of Jiangsu, a China based Banking and Financial Services organisation with 20780 employees and revenues of $11.25 billion, City of Boston, a United States based Government organisation with 30000 employees and revenues of $3.76 billion, QuidelOrtho, a United States based Life Sciences organisation with 7100 employees and revenues of $3.00 billion, Indeed, a United States based Professional Services organisation with 11500 employees and revenues of $2.75 billion and many others.
Contact us if you need a completed and verified list of companies using Fastmail, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fastmail customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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0Lat | Professional Services | 10 | $1M | United States | Fastmail | Fastmail | Transactional Email | 2015 | n/a |
In 2015, 0Lat implemented Fastmail as its Transactional Email provider for website-generated messaging. The deployment uses Fastmail to handle outbound messages from the company website, including contact form submissions and client notification emails, and to provide hosted mailboxes for administrative and support use. This configuration reflects a small business cloud-first architecture, avoiding on-premises mail servers and centralizing email infrastructure in the Fastmail service.
Configuration work focused on domain authentication and mail flow, using SMTP relay and routing rules alongside DNS record updates for SPF and DKIM to support deliverability. Operational coverage targets customer-facing business functions such as support and client communications, with a compact administrative model where a small internal team manages mailboxes, aliases, and message templates via the Fastmail console. Ongoing governance emphasizes mailbox management and routine monitoring to preserve routing integrity and inbox hygiene.
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11Sight | Professional Services | 10 | $1M | United States | Fastmail | Fastmail | Transactional Email | 2015 | n/a |
In 2015, 11Sight implemented Fastmail as its Transactional Email provider on the company website. Fastmail was configured to manage website-driven customer messaging and notification workflows, using SMTP and API-based delivery, template-driven notifications, and basic inbound routing consistent with Transactional Email capabilities. The implementation focused on embedding Fastmail send flows into site event handlers to automate confirmations and user notifications generated by the web interface.
Operational ownership was held by product and support functions within the ten person organization, with template management, sending domain configuration, and deliverability settings administered through the Fastmail console. The deployment centralized outbound message orchestration on the website, aligning email authentication and sending controls with the site infrastructure to maintain a lightweight, directly integrated communication channel for customer-facing notifications.
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1300 Flowers | Retail | 10 | $1M | Australia | Fastmail | Fastmail | Transactional Email | 2021 | n/a |
In 2021, 1300 Flowers implemented Fastmail for Transactional Email to handle website-driven customer messaging. Fastmail is used on the 1300 Flowers website to support e-commerce communications including order confirmations, shipping notifications, and account messages.
Deployment reflects a small enterprise footprint, with Fastmail configured as the outbound transactional service via API or SMTP relay and managed through template and credential controls. Functional capabilities implemented include template management, authentication and deliverability configuration such as SPF and DKIM, and bounce and complaint handling workflows common to Transactional Email platforms. Operational ownership sits with e-commerce and customer service functions supporting the Australian site, with governance centered on template version control and sending policies to ensure consistent customer messaging.
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1Degreenorth | Professional Services | 10 | $2M | Singapore | Fastmail | Fastmail | Transactional Email | 2019 | n/a |
In 2019, 1Degreenorth deployed Fastmail as its Transactional Email solution to manage website-driven communications for its professional services operations in Singapore. Fastmail was provisioned to support business functions including customer inquiries, contact form notifications, and client-facing correspondence originating from the corporate website.
Configuration emphasized Transactional Email capabilities, with Fastmail used as an SMTP relay for outbound messages, hosted mailboxes and alias management for role addresses, and DNS authentication controls such as SPF and DKIM to align with standard deliverability practices. Template handling and automated routing rules were applied to streamline message flows to internal recipients, with settings scaled to match a small team environment.
Operational integration focused on the website, employing SMTP credentials within site form handlers or backend processes to send transactional messages through Fastmail. Inbound routing consolidated responses into central mailboxes accessible by the firm’s ten employees, supporting customer service and sales follow up across the company’s Singapore operations.
Governance was organized around a single administrative owner responsible for mailbox provisioning, DNS record management, and access controls, reflecting a compact governance model appropriate for a 10 person firm. Standard operating procedures prioritized credential management and message routing rather than complex workflow orchestration, keeping administrative overhead low.
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1St Atlanta Auto Sales & Brkrg | Automotive | 100 | $10M | United States | Fastmail | Fastmail | Transactional Email | 2021 | n/a |
In 2021, 1St Atlanta Auto Sales & Brkrg deployed Fastmail as its Transactional Email solution for website-driven messaging. The implementation is focused on handling transactional output originating from the company website, with Fastmail used to deliver automated notifications generated by customer interactions on web forms and inquiry pages.
The configuration leverages Fastmail SMTP and API endpoints to route messages from site contact forms and lead capture flows, using template-based rendering and sender domain authentication to support deliverability. Configuration work emphasized template management, message routing rules, and DNS-based authentication such as SPF and DKIM consistent with Transactional Email best practices.
Operational ownership is concentrated within sales and front-office functions for real-time lead notifications and customer response workflows, with administrative controls established for account and sending governance. The rollout is scoped to the website channel, aligning technical complexity and governance with the needs of a 100-person automotive retailer.
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Media | 10 | $1M | United States | Fastmail | Fastmail | Transactional Email | 2022 | n/a |
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Professional Services | 10 | $1M | United States | Fastmail | Fastmail | Transactional Email | 2017 | n/a |
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Professional Services | 13 | $2M | Singapore | Fastmail | Fastmail | Transactional Email | 2016 | n/a |
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Manufacturing | 10 | $1M | United States | Fastmail | Fastmail | Transactional Email | 2012 | n/a |
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Professional Services | 10 | $2M | Singapore | Fastmail | Fastmail | Transactional Email | 2023 | n/a |
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Fastmail Coverage
Fastmail is a Transactional Email solution from Fastmail.
Companies worldwide use Fastmail, from small firms to large enterprises across 21+ industries.
Organizations such as China Merchants Group, Bank of Jiangsu, City of Boston, QuidelOrtho and Indeed are recorded users of
Fastmail for Transactional Email.
Companies using Fastmail are most concentrated in Professional Services, Banking and Financial Services and Government, with adoption spanning over 21 industries.
Companies using Fastmail are most concentrated in China and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fastmail across Americas, EMEA, and APAC.
Companies using Fastmail range from small businesses with 0-100 employees - 94.44%, to mid-sized firms with 101-1,000 employees - 4.26%, large organizations with 1,001-10,000 employees - 0.94%, and global enterprises with 10,000+ employees - 0.36%.
Customers of Fastmail include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Fastmail customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Transactional Email.