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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

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List of Feedback Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AccuDienst Retail 10 $1M Netherlands Feedback Company Feedback Platform Customer Experience 2013 n/a
In 2013, AccuDienst implemented Feedback Platform to capture onsite customer feedback on its website, deploying the Feedback Platform as a Customer Experience solution. The deployment focused on embedding survey widgets and feedback capture forms into the web storefront to collect feedback during and after customer interactions. As a small retail operator with about 10 employees, the implementation emphasized lightweight collection and centralized reporting suitable for a compact team. The Feedback Platform configuration used standard Customer Experience capabilities including onsite survey widgets, response capture workflows, and reporting dashboards to support customer insight processes. Deployment architecture was website centric, with feedback collection and dashboarding hosted through the application and surfaced to internal staff via web access. Operational ownership was assigned to the customer facing retail team, with governance implemented through simple routing of responses to staff and periodic dashboard reviews to inform service and merchandising decisions.
Adwise Netherlands Media 140 $16M Netherlands Feedback Company Feedback Platform Customer Experience 2014 n/a
In 2014, Adwise Netherlands implemented Feedback Platform on its website. Feedback Platform is used as a Customer Experience application to capture visitor feedback directly on site, enabling configurable surveys, feedback widgets, and reporting dashboards to surface web-level customer insight. The deployment architecture centers on embedding the Feedback Platform widget into site pages, instrumenting page-level feedback capture and event-triggered surveys while forwarding response data into the platform for analysis. Operational scope focuses on digital marketing and customer experience teams who manage survey templates, response routing, dashboard access, and governance processes for survey configuration and privacy controls. Adwise Netherlands uses Feedback Platform as a Customer Experience tool to centralize website feedback collection and support customer experience and marketing business functions.
Beheermaatschappij J.W. Ames Construction and Real Estate 45 $4M Netherlands Feedback Company Feedback Platform Customer Experience 2019 n/a
In 2019, Beheermaatschappij J.W. Ames implemented Feedback Platform as a Customer Experience application on its corporate website. The deployment centers on on-site feedback capture to surface tenant and client sentiment for the company’s construction and real estate operations, aligning the Feedback Platform with customer service and marketing functions. The implementation uses common Customer Experience capabilities, including embedded on-page feedback widgets, configurable survey flows, and analytics dashboards. Feedback Platform is configured to collect qualitative comments and structured ratings, with administrative controls for survey targeting and scheduling to manage when and where feedback prompts appear on the site. Architecturally the solution is operated as a vendor-hosted SaaS instance accessed via the company website, with client-side instrumentation sending signals to the Feedback Platform cloud and dashboards accessed by Ames staff. Operational coverage is focused on the public website, with customer-facing teams and property management staff as primary users for review and response handling. Governance for the implementation emphasizes workflow assignment and triage, routing incoming feedback to customer service and property management for follow up, and establishing role-based access to the Feedback Platform dashboards. The deployment is scoped to website-based feedback collection and internal review processes, positioning the Feedback Platform within Ames’ customer experience and service management practices.
Broeders Gezondheidswinkel Retail 12 $1M Netherlands Feedback Company Feedback Platform Customer Experience 2019 n/a
In 2019 Broeders Gezondheidswinkel deployed Feedback Platform to capture on-site customer feedback on its Netherlands website. The deployment centers on a web-embedded Feedback Platform implementation, using a lightweight JavaScript snippet to surface feedback widgets and form-based surveys directly on product and checkout pages. Configuration prioritized Customer Experience use cases of real-time feedback capture, survey routing, and administrative dashboards suitable for a small retail operator. The application supports customer feedback collection workflows that touch retail operations, customer service, and marketing functions. Operational ownership is internal, with store managers and an administrator managing survey configuration, response triage and basic reporting consistent with a 12 person organization. Integrations are limited to the website implementation, with data flowing from site interactions into Feedback Platform dashboards and reporting, no external system integrations are recorded. Governance and process changes focused on embedding regular feedback review into daily store operations and iterating survey triggers and placement on the site. The implementation emphasizes web channel feedback capture as the primary Customer Experience instrumentation for Broeders Gezondheidswinkel.
Carnavalsland Netherlands Retail 50 $10M Netherlands Feedback Company Feedback Platform Customer Experience 2018 n/a
In 2018, Carnavalsland Netherlands deployed Feedback Platform on its public website. The Feedback Platform is used as a Customer Experience solution to capture onsite customer feedback, shaping customer service and marketing workflows for the retail operation. The deployment uses the Feedback Platform as a cloud delivered widget embedded via a standard web snippet, enabling modal and inline survey collection and consolidated analytics dashboards. Configuration emphasized survey templates, response routing to the web and customer service teams, and localized Dutch language prompts appropriate for a 50 employee retailer. Governance was administered by the e-commerce manager with operational controls for survey cadence and data access, and the rollout was staged across key storefront and checkout pages.
Distribution 100 $10M Netherlands Feedback Company Feedback Platform Customer Experience 2016 n/a
Healthcare 3 $1M Netherlands Feedback Company Feedback Platform Customer Experience 2019 n/a
Manufacturing 10 $1M Netherlands Feedback Company Feedback Platform Customer Experience 2017 n/a
Retail 10 $1M Netherlands Feedback Company Feedback Platform Customer Experience 2013 n/a
Communications 15 $1M Netherlands Feedback Company Feedback Platform Customer Experience 2015 n/a
Showing 1 to 10 of 34 entries

Buyer Intent: Companies Evaluating Feedback Platform

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FAQ - APPS RUN THE WORLD Feedback Platform Coverage

Feedback Platform is a Customer Experience solution from Feedback Company.

Companies worldwide use Feedback Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Kees Smit Netherlands, Adwise Netherlands, Obelink, Elektramat and SCL Rotterdam are recorded users of Feedback Platform for Customer Experience.

Companies using Feedback Platform are most concentrated in Retail, Media and Distribution, with adoption spanning over 21 industries.

Companies using Feedback Platform are most concentrated in Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Feedback Platform across Americas, EMEA, and APAC.

Companies using Feedback Platform range from small businesses with 0-100 employees - 91.18%, to mid-sized firms with 101-1,000 employees - 8.82%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Feedback Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Feedback Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.