List of Fieldpoint Platform Customers
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Since 2010, our global team of researchers has been studying Fieldpoint Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fieldpoint Platform for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fieldpoint Platform for Field Service Management include: Park Place Technologies, a United States based Professional Services organisation with 2200 employees and revenues of $500.0 million, McCue, a United States based Professional Services organisation with 145 employees and revenues of $90.0 million, Carolina Swim, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Fieldpoint Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fieldpoint Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carolina Swim | Leisure and Hospitality | 10 | $1M | United States | Fieldpoint Service Applications | Fieldpoint Platform | Field Service Management | 2014 | n/a |
In 2014, Carolina Swim implemented Fieldpoint Platform to automate its pool maintenance operations, adopting the Field Service Management solution to manage scheduling, contracts and billing across its service business. The deployment focused on operationalizing recurring seasonal workflows and formalizing contract administration for a small, US based leisure and hospitality provider.
The implementation leveraged Fieldpoint’s field service and service contract applications on the Fieldpoint Platform, configuring automated work order generation, a scheduling engine for routine maintenance, and seasonal contract cutovers. The billing engine and service contracts modules were used to administer recurring agreements and to drive invoicing workflows, aligning field activities with contract terms.
Operational coverage centered on service delivery functions including dispatch, field technician scheduling, contract administration, work order lifecycle, and billing in the United States. The implementation did not document named third party integrations, the emphasis was on internal orchestration of work orders and contract-driven billing within the Fieldpoint Platform.
Governance changes included centralizing contract administration and automating handoffs from seasonal contract cutovers to operational scheduling and dispatching. Outcomes reported from the case study include improved invoice accuracy and streamlined dispatching as direct results of automating work order generation and aligning the billing engine with service contracts.
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McCue | Professional Services | 145 | $90M | United States | Fieldpoint Service Applications | Fieldpoint Platform | Field Service Management | 2010 | n/a |
In 2010, McCue implemented Fieldpoint Platform for Field Service Management in its UK office. The Fieldpoint Platform integrated project management and field service capabilities with Microsoft Dynamics GP to automate estimates, inventory, purchasing and billing, aligning field operations with financial processes.
The implementation deployed Fieldpoint Platform modules for project and job costing, work order management and inventory control, and configured the application to synchronize estimates, inventory levels, purchase orders and invoices with Microsoft Dynamics GP. Configuration focused on data mapping between Fieldpoint Platform records and GP transactional entities to remove manual entry points and support billing and procurement workflows.
Operational coverage centered on the UK office and impacted project management, field service delivery, finance and procurement functions. Governance changes established a centralized data flow between field technicians and finance to eliminate duplicate data entry and improve project completion times, outcomes documented in the implementation case notes.
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Park Place Technologies | Professional Services | 2200 | $500M | United States | Fieldpoint Service Applications | Fieldpoint Platform | Field Service Management | 2006 | n/a |
In 2006, Park Place Technologies implemented Fieldpoint Platform as its Field Service Management application. The initial deployment focused on supporting contact center incident management, dispatching, resource scheduling and mobile technician access across Park Place Technologies' global service operations.
The Fieldpoint Platform implementation included resource scheduling, dispatching workflow and mobile access capabilities, and was configured to automate incident notifications and technician assignment flows. Configuration work emphasized scheduling rules, dispatch workflows and mobile ticket updates to ensure field technicians received timely job details and status changes.
Operational coverage extended across contact center teams, dispatch operators and field technicians in the US and global sites, centralizing incident intake and technician mobilization to improve coordination between contact center and field service functions. The implementation was positioned to streamline orchestration inside the Fieldpoint Platform and reduce manual communication steps.
Governance changes centered on standardized incident triage and automated notification workflows to support consistent dispatch decisions and field execution. Outcomes reported by Park Place Technologies include measurable efficiency gains and a 65% reduction in outbound calls following the Fieldpoint Platform deployment.
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Buyer Intent: Companies Evaluating Fieldpoint Platform
- FieldEquip, a Bursys Company, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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