List of Finastra Fusion CreditQuest Customers
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Since 2010, our global team of researchers has been studying Finastra Fusion CreditQuest customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finastra Fusion CreditQuest for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finastra Fusion CreditQuest for Loan Management include: First Federal Lakewood, a United States based Banking and Financial Services organisation with 230 employees and revenues of $50.0 million, Central State Bank, a United States based Banking and Financial Services organisation with 54 employees and revenues of $22.0 million, First National Bank of Manchester, a United States based Banking and Financial Services organisation with 30 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Finastra Fusion CreditQuest, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finastra Fusion CreditQuest customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Central State Bank | Banking and Financial Services | 54 | $22M | United States | Finastra | Finastra Fusion CreditQuest | Loan Management | 2017 | n/a | In 2017, Central State Bank implemented Finastra Fusion CreditQuest as its Loan Management application to centralize retail and commercial lending workflows. The deployment positioned Finastra Fusion CreditQuest to support loan origination, credit decisioning, servicing and document management across the bank’s lending operations in the Iowa City-Cedar Rapids Corridor and Northeast Iowa. Finastra Fusion CreditQuest was configured to deliver standard Loan Management capabilities including application intake, underwriting workflow, credit adjudication and servicing event tracking, with workflow automation and reporting modules aligned to regulatory and audit requirements. The implementation emphasized a cohesive data model for lending records to reduce manual reconciliation and to maintain end-to-end loan lifecycle traceability. Operational integration was executed to align the Fusion CreditQuest loan lifecycle with the bank’s broader Finastra estate, specifically integrating with the later Fusion Phoenix core and Finastra LaserPro and Fusion Digital Banking solutions where stated. When Central State Bank upgraded its core to Fusion Phoenix in 2020, the Phoenix core provided a tight integration with the existing Fusion CreditQuest deployment, consolidating general ledger and contact history into a single database and reducing the need for complex data transfers between systems. Governance and rollout sequencing emphasized cohesive vendor-aligned operations, enabling the bank to extend lending capability into commercial banking and cash management offerings as noted by bank leadership. The vendor stated that integrated hosting and an open API architecture support faster adoption of new technologies, and the vendor’s Remote Engagement Model was used during the Phoenix go-live to maintain continuity of operations during pandemic conditions. | |
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First Federal Lakewood | Banking and Financial Services | 230 | $50M | United States | Finastra | Finastra Fusion CreditQuest | Loan Management | 2018 | n/a | ||
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First National Bank of Manchester | Banking and Financial Services | 30 | $6M | United States | Finastra | Finastra Fusion CreditQuest | Loan Management | 2020 | n/a | In 2020 First National Bank of Manchester implemented Finastra Fusion CreditQuest as its Loan Management solution to support lending operations and credit administration. The deployment was part of a broader Finastra ecosystem rollout at the Kentucky based community bank, with Fusion CreditQuest integrated alongside Fusion Phoenix core banking, Fusion Digital Banking and Fusion LaserPro to create a connected lending and customer servicing environment. Finastra Fusion CreditQuest was configured to provide standard loan management workflows including application intake, credit decisioning support, servicing workflows and document tracking, consistent with Loan Management functional expectations. The implementation leveraged the Finastra platform approach to enable modular loan processes and configurable credit policy rules, while preserving the bank s need for multi channel customer interactions. Operationally the solution was delivered as part of a cloud oriented architecture, with Fusion Phoenix hosted on Microsoft Azure and linked to Fusion CreditQuest and digital banking modules to provide a unified customer profile. Vendor statements emphasize that the integrated stack provides a holistic view of account holder exposure, contact history, loan balances and account alerts, enabling tighter alignment between retail banking, lending operations and customer engagement teams. Governance and rollout prioritized third party extensibility and service onboarding, using Finastra s FusionFabric.cloud and FusionStore to allow the bank to add fintech services and APIs over time. Bank leadership framed the upgrade as essential to offering an authentic multi channel experience for younger customers, and the implementation narrative centers on linking Loan Management capabilities to broader customer centric workflows rather than on discrete replacement metrics. |
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