List of Finshape Digital Bank OS Customers
Prague, 140 00,
Czech Republic
Since 2010, our global team of researchers has been studying Finshape Digital Bank OS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finshape Digital Bank OS for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finshape Digital Bank OS for Digital Banking include: Raiffeisenbank Beograd, a Serbia based Banking and Financial Services organisation with 47000 employees and revenues of $10.79 billion, Raiffeisenbank Czech Republic, a Czech Republic based Banking and Financial Services organisation with 3812 employees and revenues of $955.0 million, Al Baraka Bank Egypt, a Egypt based Banking and Financial Services organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Finshape Digital Bank OS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finshape Digital Bank OS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Baraka Bank Egypt | Banking and Financial Services | 1000 | $250M | Egypt | Finshape | Finshape Digital Bank OS | Digital Banking | 2025 | n/a |
In 2025, Al Baraka Bank Egypt implemented Finshape Digital Bank OS, a Digital Banking platform to modernise retail and corporate mobile and web banking. The deployment is framed as a finance and digital-banking transformation in Egypt, intended to accelerate product launches and improve customer experience.
Finshape Digital Bank OS implementation centers on AI-powered personalization and the Money Stories personalization capability, combined with low-code tooling to enable faster configuration of products and customer journeys. Functional coverage explicitly targets retail and corporate mobile and web banking channels, with the platform’s personalization engine and low-code interfaces used to compose contextual offers and accelerate time to market for new digital products.
The program includes seamless integration across internal and third-party systems, implemented via API-led connectivity and standard connectors to enterprise systems such as core banking, transaction services and external service providers. Integration focus supports real-time customer context sharing between channels and third-party services, enabling the personalization engine and Money Stories to operate across mobile and web touchpoints.
Governance and operational changes emphasize central digital product ownership and cross-functional workflows between product, digital and IT teams to manage AI personalization rules, low-code releases and channel orchestration. Rollout is structured as phased channel releases within Egypt, with the stated business intent to accelerate product launches and improve customer experience through the Finshape Digital Bank OS implementation.
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Raiffeisenbank Beograd | Banking and Financial Services | 47000 | $10.8B | Serbia | Finshape | Finshape Digital Bank OS | Digital Banking | 2024 | n/a |
In 2024, Raiffeisenbank Beograd implemented Finshape Digital Bank OS, a Digital Banking application delivering real-time personalization and customer engagement capabilities. The vendor described the deployment as live in 2024 and focused on improving real-time customer communication and cross-sell activities. The implementation centered on the Finshape Digital Bank OS real-time personalization module, deploying a personalization engine that powers Smart Widgets and targeted offers across digital interfaces. Configuration work emphasized customer segmentation, event based triggers, and real-time offer orchestration to enable personalized messaging and cross sell workflows. Finshape integrated its personalization engine into the bank's backend systems and launched Smart Widgets and targeted offers across digital channels in Serbia and CEE, aligning the solution with online and mobile channel touchpoints. Operational coverage included digital channels and front office engagement functions, with direct impact on real-time customer communication and cross sell business processes. Governance and rollout were coordinated between Raiffeisenbank Beograd and Finshape, with the solution described as live in 2024, enabling continuous personalization across channels and ongoing configuration of targeted offers and widget behavior.
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Raiffeisenbank Czech Republic | Banking and Financial Services | 3812 | $955M | Czech Republic | Finshape | Finshape Digital Bank OS | Digital Banking | 2016 | n/a |
In 2016, Raiffeisenbank Czech Republic implemented Finshape Digital Bank OS to unify omnichannel channels and complete the merger with eBanka. The deployment used Finshape's myGEMINI Digital Bank OS in a finance and Digital Banking initiative focused on customer-facing channels, explicitly targeting internet banking, mobile banking and branch touchpoints while addressing core integration needs.
The implementation delivered unified internet portal and mobile channel capabilities alongside branch channel workstations, with configurations for channel orchestration, customer profile and session management, and front-end transaction workflows such as account viewing and payments. Finshape Digital Bank OS was configured to centralize channel logic and to standardize customer experience patterns across digital and in-branch interfaces.
Integration work centered on connecting the Digital Bank OS to the bank's core systems and consolidating Raiffeisenbank and eBanka channel interfaces, operating across retail banking, branch operations and customer service teams in the Czech Republic. Program governance was organized to coordinate IT, digital and channel operations teams, managing staged cutovers of customer-facing touchpoints as part of the merger consolidation.
The use of the myGEMINI Digital Bank OS platform is documented on Finshape's case page, and Raiffeisenbank described the program as its most ambitious project in 2017, positioning the implementation as the channel convergence component necessary to complete the merger.
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