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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Fireflies.ai Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Guardhat Manufacturing 200 $56M United States Fireflies.ai Fireflies.ai Natural Language Processing 2020 n/a
In 2020, Guardhat implemented Fireflies.ai to record and transcribe client and project calls across its United States operations. The implementation concentrated on sales and customer-implementation functions, making meeting capture and transcription part of routine customer-facing workflows. Fireflies.ai was used to ensure consistent capture of verbal commitments and action items at the point of conversation. Guardhat deployed Fireflies.ai capabilities for automated meeting recording, transcription, and transcript indexing so teams could search and reference conversation history. Configuration emphasized attaching transcripts to project documentation and sales records to support handoffs between sales and implementation teams. These functional capabilities align with Natural Language Processing use cases for automated note taking and searchable conversation archives. Operational governance centered on using transcripts as primary documentation for tasks and commitments, with teams referencing transcripts to reduce errors and improve consistency in customer communications. The use of Fireflies.ai supported professionalism in client interactions and helped build customer trust by enabling accurate capture of key tasks and commitments. This implementation connected the Guardhat Fireflies.ai Natural Language Processing capability directly to sales and customer-implementation business functions in the United States.
Moonfrog Labs Professional Services 120 $12M India Fireflies.ai Fireflies.ai Natural Language Processing 2021 n/a
In 2021, Moonfrog Labs deployed Fireflies.ai, a Natural Language Processing application, to automatically capture meeting minutes and surface action items from Google Meet sessions. The deployment targeted product, user experience and project-management workflows across the company’s India operations. Fireflies.ai was configured to transcribe Google Meet audio, timestamp discussion segments, and extract action items and decisions using its NLP capabilities, removing the need for a dedicated note-taker during meetings. The implementation focused on automated minute generation and action-item surfacing as core functional modules to support product and UX cycles and project planning. Integration was centered on Google Meet, with meeting capture instrumented across recurring meetings, product and UX reviews, and project planning sessions, covering teams in product, UX and project management. Operational coverage remained within India and emphasized consistent capture, distribution, and visibility of meeting outputs. Governance and process changes included shifting note-taking ownership from an individual role to the Fireflies.ai recording and transcription workflow, standardizing minute distribution and action-item visibility. Outcomes reported in the source were better task tracking, fewer missed follow-ups, and improved productivity.
Zeit Media 150 $32M Colombia Fireflies.ai Fireflies.ai Natural Language Processing 2020 n/a
In 2020, Zeit implemented Fireflies.ai to record and transcribe case-study and customer interview calls, applying Natural Language Processing to streamline marketing and customer-research workflows in the United States. The deployment used Fireflies.ai conversational recording and automated transcription capabilities so the Head of Growth could remain fully present during interviews while reliable recordings and transcripts were produced for downstream use. Functionally the implementation centered on conversation capture, automated speech-to-text transcription, and persistent transcript artifacts that supported case study production and follow-up, leveraging Natural Language Processing for review and reuse. Operational scope covered marketing and customer research teams with primary users including the Head of Growth, and governance emphasized standardized interview workflows to ensure consistent capture and timely follow-up; Fireflies.ai delivered reliable recordings and transcripts that improved case study production and post-interview follow-up.
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FAQ - APPS RUN THE WORLD Fireflies.ai Coverage

Fireflies.ai is a Natural Language Processing solution from Fireflies.ai.

Companies worldwide use Fireflies.ai, from small firms to large enterprises across 21+ industries.

Organizations such as Guardhat, Zeit and Moonfrog Labs are recorded users of Fireflies.ai for Natural Language Processing.

Companies using Fireflies.ai are most concentrated in Manufacturing, Media and Professional Services, with adoption spanning over 21 industries.

Companies using Fireflies.ai are most concentrated in United States, Colombia and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fireflies.ai across Americas, EMEA, and APAC.

Companies using Fireflies.ai range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Fireflies.ai include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Fireflies.ai customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Natural Language Processing.