List of FLX ONE Delivery Customers
Accelya
Embassy 247 Park 801, Tower - A LBS Marg Vikhroli (W),
Mumbai, 400083,
India
Mumbai, 400083,
India
91 20 6608-3777
Professional Services
1331
$57M
Since 2010, our global team of researchers has been studying FLX ONE Delivery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FLX ONE Delivery for Shipping Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FLX ONE Delivery for Shipping Management include: Flydubai, a United Arab Emirates based Transportation organisation with 6089 employees and revenues of $3.50 billion, Air Transat, a Canada based Transportation organisation with 5000 employees and revenues of $3.30 billion, Oman Air, a Oman based Transportation organisation with 3400 employees and revenues of $1.08 billion and many others.
Contact us if you need a completed and verified list of companies using FLX ONE Delivery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FLX ONE Delivery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air Transat | Transportation | 5000 | $3.3B | Canada | Accelya | FLX ONE Delivery | Shipping Management | 2024 | n/a |
In 2024, Air Transat contracted Accelya's FLX ONE platform and the engagement is noted as including FLX ONE Delivery within a Shipping Management initiative to enable NDC enabled retailing and distribution across Canada and North America. The public announcement frames the work as supporting improved offer personalization and broader channel distribution, and FLX ONE Delivery is explicitly noted in this narrative as an inferred component of the carrier's OOSD retailing roadmap.
FLX ONE Delivery is inferred to provide Shipping Management capabilities aligned to airline retailing, including offer orchestration, order level distribution controls, storefront merchandising, and rules based qualification for dynamic offers and ancillaries. Configuration emphasis is expected on catalog and offer configuration, price and inventory interplay, and automated offer selection to support NDC enabled shopping and order capture workflows.
Operational coverage described in the engagement centers on merchandising, distribution and retail operations, aligning commercial and channel management functions across Canada and North America. The announcement’s reference to NDC enabled distribution indicates integration points with NDC channels and the broader order offer service delivery orchestration rather than naming specific back office systems.
Governance and rollout are positioned as part of an OOSD retailing roadmap, with implied centralization of offer governance, channel rules and distribution controls to manage personalized offers and multichannel distribution. The stated objective is improved offer personalization and channel distribution as part of Air Transat’s expanded retailing and distribution capability set using FLX ONE Delivery within the Shipping Management program.
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Flydubai | Transportation | 6089 | $3.5B | United Arab Emirates | Accelya | FLX ONE Delivery | Shipping Management | 2025 | n/a |
In 2025 Flydubai adopted Accelya's FLX ONE NDC capability and implemented FLX ONE Delivery within its distribution stack, positioned under Shipping Management. The program was initiated to modernize distribution and advance offers and orders retailing across the Middle East region, aligning commercial distribution and merchandising functions with NDC messaging models.
FLX ONE Delivery was configured to support NDC offers and orders workflows, including content enrichment, offer creation, order lifecycle management, and channel orchestration consistent with Shipping Management solutions. Configuration work emphasized centralized offer catalogs, rules based offer qualification, and order status messaging to support retailing and fulfillment workflows required by airline commerce teams.
The deployment included planned integrations with Accelya's broader FLX ONE suite and airport and servicing connectivity, extending operational coverage into reservations, distribution channels, and ground operations across the Middle East. Integration points focused on standardized NDC message exchanges for offers and orders to enforce channel consistency across direct and indirect distribution partners.
Governance centered on phased regional rollout and centralized offer governance to maintain consistent merchandising rules and content controls, with product and distribution teams accountable for catalog and order policy management. The initiative aimed to bring richer content and greater channel consistency, advancing Flydubai's offers and orders retailing capability within the Shipping Management domain.
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Oman Air | Transportation | 3400 | $1.1B | Oman | Accelya | FLX ONE Delivery | Shipping Management | 2024 | n/a |
In 2024, Oman Air implemented FLX ONE Delivery from Accelya, deploying a Shipping Management solution to support distribution, retailing and passenger servicing business functions. The deployment is described alongside a broader Accelya FLX ONE retailing and passenger servicing engagement that targeted NDC distribution upgrades and modernization of loyalty and CRM capabilities. Oman Air positioned FLX ONE Delivery to converge delivery orchestration with commercial distribution workflows, aligning the application with airline retailing objectives and channel economics across the Middle East.
The FLX ONE Delivery implementation focused on Shipping Management capabilities commonly associated with order and fulfillment orchestration, configurable delivery workflows, and operational tracking for passenger related shipments and ancillary fulfillment. Configuration work emphasized mapping FLX ONE Delivery workflows to NDC offer and order flows and to CRM and loyalty data models, supporting orchestration between retailing, fulfillment and passenger servicing use cases. The implementation narrative indicates the application was integrated into the broader FLX ONE retailing stack and configured to exchange offer, order and customer profile data with Oman Airs loyalty and CRM modernization efforts.
Operational scope and governance centered on commercial distribution, reservations and passenger servicing teams, with a phased alignment to NDC channel activation across the Middle East. Governance practices emphasized coordinated release windows between retailing and fulfillment modules, and policy controls for offer to fulfillment handoffs to reduce distribution cost exposure. The engagement explicitly targeted improved distribution efficiency and reduced distribution costs as primary business objectives.
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD FLX ONE Delivery Coverage
FLX ONE Delivery is a Shipping Management solution from Accelya.
Companies worldwide use FLX ONE Delivery, from small firms to large enterprises across 21+ industries.
Organizations such as Flydubai, Air Transat and Oman Air are recorded users of
FLX ONE Delivery for Shipping Management.
Companies using FLX ONE Delivery are most concentrated in Transportation, with adoption spanning over 21 industries.
Companies using FLX ONE Delivery are most concentrated in United Arab Emirates, Canada and Oman, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FLX ONE Delivery across Americas, EMEA, and APAC.
Companies using FLX ONE Delivery range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.
Customers of FLX ONE Delivery include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified FLX ONE Delivery customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Shipping Management.