AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Daarbak Redoffice Tech Stack and Enterprise Applications

Daarbak Redoffice Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Daarbak Redoffice CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FocalScope Legacy FocalScope Customer Support CRM n/a 2022 2022
In 2022, Daarbak Redoffice implemented FocalScope on their website to support Customer Support for its retail operations in Denmark. The deployment placed FocalScope as the primary web-facing support channel, capturing inquiries submitted through the site and routing them into a centralized support environment. The implementation targeted the company's customer service function serving both online and in-store customers. FocalScope was configured to provide standard Customer Support capabilities, including ticketing, shared inbox management, email threading, and canned responses, supplemented by chat and web form intake where enabled. Configuration emphasized agent queues, SLA assignment, priority flags, and templated workflows to match retail customer support patterns. FocalScope's administration console was used to manage agent permissions, canned responses, and reporting. Operational coverage centered on the small customer service group within Daarbak Redoffice, consolidating communications from the website into a single support queue accessible to service staff across locations in Denmark. Integrations were limited to the website where FocalScope was embedded for contact forms and a support widget, ensuring inbound web inquiries became tracked tickets within the FocalScope system. No additional enterprise integrations are documented. Governance changed to ticket-driven workflows with defined assignment rules and internal escalation paths, supported by FocalScope role-based access and audit logging. The rollout was executed internally with agent onboarding and configuration tuning to align response templates and SLA categories to retail customer service processes.
Marketing Automation CRM 2022 2022
Tag Management CRM 2022 2022
Daarbak Redoffice ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2022 2022
Daarbak Redoffice PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Transactional Email PaaS 2022 2022
Transactional Email PaaS 2022 2022
Daarbak Redoffice IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Daarbak Redoffice

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Daarbak Redoffice Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Daarbak Redoffice IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Daarbak Redoffice digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Daarbak Redoffice Technographics
Daarbak Redoffice is a Retail organization based in Denmark, with around 50 employees and annual revenues of $5.0 million.
Daarbak Redoffice operates a diverse technology stack with applications such as Microsoft 365, FocalScope and Sentry, covering areas like Collaboration, Customer Support and Application Performance Management.
Daarbak Redoffice has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, FocalScope and Functional Software.
Daarbak Redoffice recently adopted applications including Microsoft 365 in 2022, FocalScope in 2022 and Klaviyo in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Daarbak Redoffice’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Daarbak Redoffice’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Daarbak Redoffice technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.