List of ForeSoft CRMDesk Customers
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United States
Since 2010, our global team of researchers has been studying ForeSoft CRMDesk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ForeSoft CRMDesk for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ForeSoft CRMDesk for Customer Support include: Civil Air Patrol, Inc., a United States based Transportation organisation with 58440 employees and revenues of $20.00 billion, Qlucore, a Sweden based Professional Services organisation with 17 employees and revenues of $2.0 million, Interflora Ukraine, a Ukraine based Retail organisation with 17 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ForeSoft CRMDesk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ForeSoft CRMDesk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Civil Air Patrol, Inc. | Transportation | 58440 | $20.0B | United States | ForeSoft | ForeSoft CRMDesk | Customer Support | 2012 | n/a |
In 2012, Civil Air Patrol, Inc. implemented ForeSoft CRMDesk as its eServices member support helpdesk. ForeSoft CRMDesk is used as a Customer Support platform to manage incoming support requests and knowledge-base articles for volunteers and staff across the United States. The 2012 implementation date is an estimate based on the product's long-term presence and publicly available vendor references.
The deployment exposes a vendor portal at capnhq.crmdesk.com which identifies CRMDesk as the underlying customer-support platform and organizes user interaction through that portal. Functional capabilities implemented include ticket intake and case management for member inquiries, knowledge-base article authoring and publication to support volunteer and staff self-service, and configured support workflows for eServices request routing. Configuration includes role-aware access and content categorization to separate volunteer-facing resources from staff administrative content.
Operational coverage is focused on member support and eServices functions, serving volunteer users and Civil Air Patrol staff throughout the United States. Governance and process control are centered on the centralized vendor portal, enabling article lifecycle management and standardized helpdesk workflows using ForeSoft CRMDesk. Civil Air Patrol, Inc. uses ForeSoft CRMDesk in its Customer Support environment to consolidate support requests and institutional knowledge for its nationwide volunteer and staff base.
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Interflora Ukraine | Retail | 17 | $2M | Ukraine | ForeSoft | ForeSoft CRMDesk | Customer Support | 2009 | Eratech Ukraine |
In 2009, Interflora Ukraine implemented ForeSoft CRMDesk to establish Customer Support and operational accounting capabilities for its local retail operations. The deployment was delivered by Era Technologies, known as EraTech, and is cited on the EraTech partner page as a CRMDesk-based implementation.
The ForeSoft CRMDesk implementation centralized CRM functions and user support, and extended operational modules to handle logistics coordination and warehouse support. Configurations included customer record management, ticketing for user support, order tracking workflows, inventory movement tracking, and basic operational accounting entries.
The system served as the central application for Interflora Ukraine's customer support, logistics, warehouse and back-office operations within the Ukraine site. EraTech managed configuration and rollout activities, tying CRM and operational workflows together to support dispatch and fulfillment processes for the local business.
Governance focused on aligning support processes with operational accounting and warehouse procedures, with EraTech responsible for deployment and configuration as noted by the partner announcement timeframe. The EraTech partner page provided the primary sourcing for the implementation timing and scope.
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Qlucore | Professional Services | 17 | $2M | Sweden | ForeSoft | ForeSoft CRMDesk | Customer Support | 2024 | n/a |
In 2024, Qlucore deployed ForeSoft CRMDesk as its Customer Support portal at qlucore.crmdesk.com, delivering product documentation, FAQs and technical support for its bioinformatics software. The ForeSoft CRMDesk implementation services EMEA and international customers through a public support site and an actively maintained knowledgebase.
Module usage is inferred as CRM and helpdesk functionality, with visible knowledgebase updates in 2024 and content organized around product documentation and frequently asked questions. ForeSoft CRMDesk provides typical Customer Support capabilities including searchable documentation, content management for technical articles, and case intake workflows consistent with helpdesk platforms.
Operational coverage is centered on customer support and technical documentation functions, supporting both regional EMEA support operations and wider international customer interactions. Governance signals indicate content ownership and ongoing knowledgebase maintenance by support and technical authors, with the CRMdesk site serving as the primary channel for documentation publishing and customer self-service.
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Buyer Intent: Companies Evaluating ForeSoft CRMDesk
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