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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of FortiFone Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cabarrus County Schools Education 3901 $460M United States Fortinet FortiFone Audio Video and Web Conferencing 2020 n/a
In 2020, Cabarrus County Schools implemented FortiFone as part of Fortinet’s FortiVoice platform within its Audio Video and Web Conferencing environment to improve campus safety and reliability. The district deployment centralized telephony under IT control and targeted K 12 campuses and administrative operations, with FortiFone serving as the unified communications endpoint for staff voice and emergency survivability at each campus. The implementation configured FortiFone telephony capabilities including voicemail to email delivery and eFax features, consolidated phone-line and licensing administration, and consolidated device and extension management through the FortiVoice management console. FortiFone was provisioned to unify desk phones and extension routing while exposing centralized administration for provisioning, policy enforcement, and survivability settings at the site level. Operational governance shifted to district IT for ongoing provisioning and license management, establishing standardized phone line and licensing policies across campuses. The deployment reduced phone-line and licensing costs and improved staff efficiency and campus survivability according to the district, while centralizing communications management on FortiVoice with FortiFone endpoints.
Encinitas Union School District Education 450 $65M United States Fortinet FortiFone Audio Video and Web Conferencing 2016 n/a
In 2016, Encinitas Union School District implemented FortiFone to modernize district communications and unify telephony within its broader networking estate. The FortiFone deployment is categorized as Audio Video and Web Conferencing and was delivered to support IT staff and administrative users across the district in California, United States. The implementation combined FortiFone with FortiVoice capabilities to provide secure unified communications, streamlined provisioning, and simplified device lifecycle management. The project enabled automated update workflows, including an automatic update feature on FortiGate that cascades firmware and configuration updates to FortiAP access points, reducing manual intervention in wireless device management by more than 75 percent. FortiFone sits inside a Fortinet Security Fabric architecture integrated with FortiGate Next-Generation Firewall, Fortinet Secure SD-WAN, FortiSwitch, FortiAP, FortiMail, and FortiAnalyzer, backed by FortiGuard AI-Powered Security Services. This integration aligned unified communications, wireless networking, switching, firewalling, and security analytics under a single operational plane, impacting communications, network operations, and district IT administration. Operational governance emphasized automated patching and centralized management, which simplified workflows for the IT team and democratized routine tasks for staff. Encinitas reported explicit outcomes including 90 percent UC cost savings versus a competing vendor, $30,000 in savings from integrated wireless network monitoring, improved wireless reliability and performance, and an overall increase in IT team satisfaction with Fortinet solutions.
Renfrew Victoria Hospital Healthcare 200 $25M Canada Fortinet FortiFone Audio Video and Web Conferencing 2021 n/a
In 2021 Renfrew Victoria Hospital deployed FortiFone as part of a broader Fortinet Secure Networking rollout across Renfrew Victoria Hospital and St. Francis Memorial Hospital. The FortiFone deployment is categorized under Audio Video and Web Conferencing and was implemented alongside FortiVoice to centralize clinical voice communications and improve operational reliability. The implementation focused on unified communications and VoIP call control, delivering handset provisioning, call routing, voicemail and softphone capabilities to clinicians and support staff. FortiFone was integrated with FortiVoice and the hospital's Fortinet Secure Networking fabric to ensure voice traffic segmentation, quality of service and consistent provisioning across sites. Operational coverage included clinical departments that rely on clinical IoT devices and nurse station communications, with centralized management used to reduce IT overhead and simplify administration. The deployment consolidated UC management workflows, enabling the hospital IT team to administer telephony configurations and security policies from a central point. Reported outcomes from the deployment included increased uptime for clinical IoT devices, centralized management, reduced IT overhead and strengthened security and compliance. The FortiFone implementation, in concert with FortiVoice and the Secure Networking stack, emphasizes clinical communications resilience and governance for hospital voice services.
Village of Glendale Heights Government 345 $86M United States Fortinet FortiFone Audio Video and Web Conferencing 2019 n/a
In 2019 the Village of Glendale Heights implemented FortiFone as part of a Fortinet communications deployment to modernize its municipal phone system. The initiative is categorized as Audio Video and Web Conferencing and centered on upgrading voice and unified communications to improve municipal call handling and internal telephony management. The deployment leveraged Fortinet’s FortiVoice platform to deliver core telephony capabilities, implementing call queues, auto attendants, centralized provisioning, and faster internal management of telephony. FortiFone handsets and a FortiFone softclient were adopted as part of the FortiVoice product bundle to provide endpoint voice access and simplify handset provisioning and desktop softphone workflows. The engagement was a US communications and telephony project executed with a two month rollout across municipal operations, and governance work focused on centralizing telephony administration and standardizing call routing and queue management processes. The implementation impacted municipal internal communications and operational phone management, and it realized significant cost savings as reported.
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FAQ - APPS RUN THE WORLD FortiFone Coverage

FortiFone is a Audio Video and Web Conferencing solution from Fortinet.

Companies worldwide use FortiFone, from small firms to large enterprises across 21+ industries.

Organizations such as Cabarrus County Schools, Village of Glendale Heights, Encinitas Union School District and Renfrew Victoria Hospital are recorded users of FortiFone for Audio Video and Web Conferencing.

Companies using FortiFone are most concentrated in Education, Government and Healthcare, with adoption spanning over 21 industries.

Companies using FortiFone are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FortiFone across Americas, EMEA, and APAC.

Companies using FortiFone range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of FortiFone include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified FortiFone customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Audio Video and Web Conferencing.