List of Fortra Halcyon Customers
Eden Prairie, 55344, MN,
United States
Since 2010, our global team of researchers has been studying Fortra Halcyon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fortra Halcyon for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fortra Halcyon for Network Management and Monitoring include: TE Connectivity, a Ireland based Manufacturing organisation with 87000 employees and revenues of $15.85 billion, Quiksilver (Boardriders, Inc.), a United States based Retail organisation with 7000 employees and revenues of $200.0 million, Avon Products, a Australia based Oil, Gas and Chemicals organisation with 500 employees and revenues of $140.0 million and many others.
Contact us if you need a completed and verified list of companies using Fortra Halcyon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fortra Halcyon customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avon Products | Oil, Gas and Chemicals | 500 | $140M | Australia | Fortra | Fortra Halcyon | Network Management and Monitoring | 2004 | n/a |
In 2004, Avon Products implemented Fortra Halcyon Systems Operations Suite Level 2 in its Sydney office. The deployment was part of a Network Management and Monitoring initiative to instrument IBM Power Systems that support order processing and supply chain applications.
Fortra Halcyon Systems Operations Suite Level 2 was configured to provide Level 2 systems operations capabilities, including continuous health monitoring, alerting and automated response playbooks for IBM Power Systems. Functional modules included event correlation, rule based alert escalation and scripted remediation to reduce manual incident handling. The implementation focused on the monitoring and customer service process area that directly supports order processing operations.
Operational integrations targeted the IBM Power Systems platform and the application services running order processing and supply chain workloads, and notification channels were extended to district managers through automated SMS notifications. The deployment centralized system telemetry and event streams to drive automated responses and notification workflows. Coverage was regional, operating from the Sydney site with operational impact across Australia and New Zealand.
The rollout automated alerts and response procedures and adjusted after hours escalation workflows to district managers, which eliminated many after hours disruptions and improved responsiveness across Australia and New Zealand. Governance emphasized operations automation and rule based escalation within Network Management and Monitoring to sustain uptime for order processing and supply chain functions.
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Quiksilver (Boardriders, Inc.) | Retail | 7000 | $200M | United States | Fortra | Fortra Halcyon | Network Management and Monitoring | 2010 | n/a |
In 2010, Quiksilver (Boardriders, Inc.) implemented Fortra Halcyon as a Network Management and Monitoring solution to instrument its IBM i infrastructure and Infor M3 ERP. The deployment of Fortra Halcyon focused on establishing proactive alerting and reducing manual intervention across the companys IBM i estate and ERP operations.
The Halcyon Systems Operations Suite was configured to deliver continuous systems operations monitoring, performance monitoring, job queue surveillance, and alerting workflows aligned to IT operations and ERP support processes. Functional capabilities implemented included proactive alerts for IBM i performance degradations, job queue issue detection, and automated notifications to accelerate incident response.
Fortra Halcyon was integrated with Quiksilver Internationals IBM i environment and Infor M3 ERP, and the case study infers EMEA and global ERP monitoring coverage for the rollout. Integration work concentrated on capturing IBM i performance metrics and job scheduling state to feed the monitoring and alerting layers used by operations and application support teams.
Governance and operational impact centered on transferring incident detection to the monitoring platform and reducing manual triage overhead within IT operations and ERP support. The implementation delivered an 80% drop in IBM i performance help desk calls and faster remediation of job queue issues as reported in the case study.
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TE Connectivity | Manufacturing | 87000 | $15.8B | Ireland | Fortra | Fortra Halcyon | Network Management and Monitoring | 2007 | n/a |
In 2007, TE Connectivity's ANZ IT team deployed Fortra Halcyon Message Management Suite to provide 24/7 proactive monitoring of IBM i systems within the Network Management and Monitoring category. The implementation used Fortra Halcyon to instrument message management and automated alerting so operations could detect overnight job failures and system messages for ERP and IBM i infrastructure operations.
The deployment focused on message capture, rule-based alerting, and mobile delivery of incidents, enabling SMS-driven incident handling and remote command responses. Fortra Halcyon was configured to accept and execute authorized SMS commands for remediation workflows, supporting rapid restart or intervention of batch jobs and other IBM i processes.
Operational coverage centered on the ANZ IT team and a small 24/7 support group, allowing continuous monitoring and on-call response without adding headcount. The implementation specifically integrated with IBM i systems and targeted overnight job processing in the ERP/IBM i environment, creating an operational bridge between automated monitoring and mobile incident response.
Governance and runbook changes emphasized authorized SMS command procedures and escalation rules to control remote remediation. Outcomes reported from the deployment included reduced overnight job-processing delays and faster remediation via SMS commands, while enabling a small support team to provide continuous coverage without additional staffing.
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