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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

List of Freshservice Customers

Freshworks (formerly Freshdesk)
Location
2950 South Delaware Street Suite 201,
San Mateo, 94403, CA,
United States
Website
https://www.freshworks.com/
Phone
1 650-513-0514
Artw industry
Professional Services
Employee
4400
Revenue
$839M

Since 2010, our global team of researchers has been studying Freshservice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Freshservice for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Freshservice for IT Service Management include: Kaiser Permanente, a United States based Non Profit organisation with 223883 employees and revenues of $100.10 billion, StoneX Group, a United States based Banking and Financial Services organisation with 4709 employees and revenues of $99.89 billion, Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, Ingram Micro, a United States based Professional Services organisation with 24000 employees and revenues of $48.00 billion, Baltimore City Community College, a United States based Education organisation with 1600 employees and revenues of $41.09 billion and many others.

Contact us if you need a completed and verified list of companies using Freshservice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Freshservice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

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Filters
Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Retail 1200 $375M United States Freshworks Freshservice IT Service Management 2021 n/a
Retail 1200 $250M United States Freshworks Freshservice IT Service Management 2021 n/a
Distribution 200 $25M United States Freshworks Freshservice IT Service Management 2016 n/a
Consumer Packaged Goods 13000 $1.6B India Freshworks Freshservice IT Service Management 2018 n/a
Manufacturing 25 $17M United Kingdom Freshworks Freshservice IT Service Management 2022 n/a
Banking and Financial Services 2600 $913M Canada Freshworks Freshservice IT Service Management 2021 n/a
Professional Services 500 $80M United States Freshworks Freshservice IT Service Management 2020 n/a
Manufacturing 1600 $145M Taiwan Freshworks Freshservice IT Service Management 2020 n/a
Professional Services 170 $17M Belgium Freshworks Freshservice IT Service Management 2020 n/a
Education 50 $5M United States Freshworks Freshservice IT Service Management 2021 n/a
Showing 2731 to 2740 of 7122 entries

Buyer Intent: Companies Evaluating Freshservice

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Freshservice. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Freshservice for IT Service Management include:

  1. Everlaw, a United States based Professional Services organization with 500 Employees
  2. National Restaurant Association, a United States based Retail company with 850 Employees
  3. Sissons Body Works, a United States based Automotive organization with 15 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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Filters
Logo Company Industry Employees Revenue Country Evaluated
Everlaw Professional Services 500 $100M United States 2026-05-14
National Restaurant Association Retail 850 $98M United States 2026-04-29
Sissons Body Works Automotive 15 $1M United States 2026-04-17
Oil, Gas and Chemicals 2000 $18.3B Germany 2026-03-30
Professional Services 250 $35M United States 2026-03-28
Professional Services 45 $5M Philippines 2026-03-25
Professional Services 10 $1M United States 2026-03-23
Government 7300 $4.2B United States 2026-02-26
Professional Services 25 $2M New Zealand 2026-02-25
Education 1500 $700M Malaysia 2026-02-24