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List of Fulfillment by Amazon (FBA) SCM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Amazon Retail 1578000 $638.0B United States Amazon Web Services (AWS) Fulfillment by Amazon (FBA) SCM Supply Chain Management 2014 n/a
In 2014 Amazon implemented Fulfillment by Amazon (FBA) SCM in the Supply Chain Management category to centralize analytics and operational insight for FBA operations. Fulfillment by Amazon (FBA) SCM provides the core application for supply chain analytics that supports planning, cost analysis, and inventory controls across the FBA organization. Implementation emphasized SQL driven analytics and reporting, with analysts writing SQL queries to analyze the impacts of promotions and initiatives, perform deep dive issue investigations, and quantify the opportunity for new programs intended to drive growth for Fulfillment by Amazon. Configuration work included creation of metric definitions for outbound shipping cost tracking and inventory health indicators, plus scheduled reports and ad hoc query capabilities to support root cause analysis. The solution is provisioned on Amazon Web Services AWS infrastructure, aligning the application with AWS compute and data services for scalable query processing and reporting. Operational scope centers on the FBA Supply Chain team, encompassing outbound shipping cost analysis, inventory health monitoring, and program evaluation workflows that inform supply chain decision making. Governance focused on metric standardization and an issue escalation workflow, with defined metric ownership by the FBA Supply Chain team and a process for deep dive investigations triggered by anomalous shipping cost or inventory health signals. Fulfillment by Amazon (FBA) SCM in the Supply Chain Management category is used to prioritize program opportunities based on quantified analyses.
Deako Professional Services 10 $1M United States Amazon Web Services (AWS) Fulfillment by Amazon (FBA) SCM Supply Chain Management 2025 n/a
In 2025, Deako implemented Fulfillment by Amazon (FBA) SCM and integrated Buy with Prime to shift order processing from merchant fulfilled orders to Amazon's fulfillment network. The deployment focused on US ecommerce and fulfillment operations, using Fulfillment by Amazon (FBA) SCM as the Supply Chain Management backbone to centralize order fulfillment and enable Prime checkout on Deako's direct site. The configuration relied on FBA for warehousing, picking, packing, shipping, and fulfillment orchestration, while Buy with Prime was embedded into Deako's checkout to present Prime delivery and payment benefits to customers. Functional capabilities implemented included inventory handoff to Amazon fulfillment centers, fulfillment orchestration for order routing, and front end checkout integration to preserve the direct site purchase flow. Integration points connected Deako's ecommerce storefront, Buy with Prime, and Fulfillment by Amazon (FBA) SCM, with the implementation scoped to US operations and ecommerce business functions including sales, fulfillment, and customer experience. Governance emphasized operational handoff to Amazon fulfillment processes and checkout workflow changes to route eligible orders into the FBA network, and according to the case study the change yielded a 17.1% increase in site conversion and a 46.2% increase in sales.
Hope & Henry Consumer Packaged Goods 60 $6M United States Amazon Web Services (AWS) Fulfillment by Amazon (FBA) SCM Supply Chain Management 2019 n/a
In 2019, Hope & Henry deployed Fulfillment by Amazon (FBA) SCM to outsource storage, pick, pack, ship, and customer returns for its US ecommerce operations. Hope & Henry used Fulfillment by Amazon (FBA) SCM within the Supply Chain Management category to provide turnkey order fulfillment and inventory handling for a born-on-Amazon consumer packaged goods brand. The implementation emphasized core fulfillment capabilities, including inbound inventory admission into Amazon fulfillment centers, warehouse storage orchestration, order routing into FBA, pick and pack workflows, shipment execution, and returns processing. Configuration work focused on aligning seller-facing inventory visibility and order status with Amazon’s seller tools and on mapping SKU and packaging requirements to Amazon fulfillment policies. Operational coverage was primarily US ecommerce, and the deployment removed the need for Hope & Henry to operate its own distribution center. Channel governance and order management processes were restructured so Amazon marketplace orders routed directly to FBA, while merchandising and channel expansion planning coordinated listings between Amazon and the brand’s direct channels. As an outcome explicitly reported by the company, the FBA-based fulfillment model enabled rapid scale on Amazon and later supported the brand’s expansion to its own website and physical pop up events, with FBA continuing to handle core fulfillment and returns for the Amazon channel.
Consumer Packaged Goods 10 $1M United Kingdom Amazon Web Services (AWS) Fulfillment by Amazon (FBA) SCM Supply Chain Management 2022 WebBee
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Buyer Intent: Companies Evaluating Fulfillment by Amazon (FBA) SCM

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FAQ - APPS RUN THE WORLD Fulfillment by Amazon (FBA) SCM Coverage

Fulfillment by Amazon (FBA) SCM is a Supply Chain Management solution from Amazon Web Services (AWS).

Companies worldwide use Fulfillment by Amazon (FBA) SCM, from small firms to large enterprises across 21+ industries.

Organizations such as Amazon, Hope & Henry, Deako and MySweetSmile United Kingdom are recorded users of Fulfillment by Amazon (FBA) SCM for Supply Chain Management.

Companies using Fulfillment by Amazon (FBA) SCM are most concentrated in Retail, Consumer Packaged Goods and Professional Services, with adoption spanning over 21 industries.

Companies using Fulfillment by Amazon (FBA) SCM are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fulfillment by Amazon (FBA) SCM across Americas, EMEA, and APAC.

Companies using Fulfillment by Amazon (FBA) SCM range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 25%.

Customers of Fulfillment by Amazon (FBA) SCM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Fulfillment by Amazon (FBA) SCM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Supply Chain Management.