List of Fulfillment by Amazon (FBA) SCM Customers
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Since 2010, our global team of researchers has been studying Fulfillment by Amazon (FBA) SCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fulfillment by Amazon (FBA) SCM for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fulfillment by Amazon (FBA) SCM for Supply Chain Management include: Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, Hope & Henry, a United States based Consumer Packaged Goods organisation with 60 employees and revenues of $6.0 million, Deako, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million, MySweetSmile United Kingdom, a United Kingdom based Consumer Packaged Goods organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Fulfillment by Amazon (FBA) SCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fulfillment by Amazon (FBA) SCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amazon | Retail | 1578000 | $638.0B | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) SCM | Supply Chain Management | 2014 | n/a |
In 2014 Amazon implemented Fulfillment by Amazon (FBA) SCM in the Supply Chain Management category to centralize analytics and operational insight for FBA operations. Fulfillment by Amazon (FBA) SCM provides the core application for supply chain analytics that supports planning, cost analysis, and inventory controls across the FBA organization.
Implementation emphasized SQL driven analytics and reporting, with analysts writing SQL queries to analyze the impacts of promotions and initiatives, perform deep dive issue investigations, and quantify the opportunity for new programs intended to drive growth for Fulfillment by Amazon. Configuration work included creation of metric definitions for outbound shipping cost tracking and inventory health indicators, plus scheduled reports and ad hoc query capabilities to support root cause analysis.
The solution is provisioned on Amazon Web Services AWS infrastructure, aligning the application with AWS compute and data services for scalable query processing and reporting. Operational scope centers on the FBA Supply Chain team, encompassing outbound shipping cost analysis, inventory health monitoring, and program evaluation workflows that inform supply chain decision making.
Governance focused on metric standardization and an issue escalation workflow, with defined metric ownership by the FBA Supply Chain team and a process for deep dive investigations triggered by anomalous shipping cost or inventory health signals. Fulfillment by Amazon (FBA) SCM in the Supply Chain Management category is used to prioritize program opportunities based on quantified analyses.
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Deako | Professional Services | 10 | $1M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) SCM | Supply Chain Management | 2025 | n/a |
In 2025, Deako implemented Fulfillment by Amazon (FBA) SCM and integrated Buy with Prime to shift order processing from merchant fulfilled orders to Amazon's fulfillment network. The deployment focused on US ecommerce and fulfillment operations, using Fulfillment by Amazon (FBA) SCM as the Supply Chain Management backbone to centralize order fulfillment and enable Prime checkout on Deako's direct site.
The configuration relied on FBA for warehousing, picking, packing, shipping, and fulfillment orchestration, while Buy with Prime was embedded into Deako's checkout to present Prime delivery and payment benefits to customers. Functional capabilities implemented included inventory handoff to Amazon fulfillment centers, fulfillment orchestration for order routing, and front end checkout integration to preserve the direct site purchase flow.
Integration points connected Deako's ecommerce storefront, Buy with Prime, and Fulfillment by Amazon (FBA) SCM, with the implementation scoped to US operations and ecommerce business functions including sales, fulfillment, and customer experience. Governance emphasized operational handoff to Amazon fulfillment processes and checkout workflow changes to route eligible orders into the FBA network, and according to the case study the change yielded a 17.1% increase in site conversion and a 46.2% increase in sales.
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Hope & Henry | Consumer Packaged Goods | 60 | $6M | United States | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) SCM | Supply Chain Management | 2019 | n/a |
In 2019, Hope & Henry deployed Fulfillment by Amazon (FBA) SCM to outsource storage, pick, pack, ship, and customer returns for its US ecommerce operations. Hope & Henry used Fulfillment by Amazon (FBA) SCM within the Supply Chain Management category to provide turnkey order fulfillment and inventory handling for a born-on-Amazon consumer packaged goods brand.
The implementation emphasized core fulfillment capabilities, including inbound inventory admission into Amazon fulfillment centers, warehouse storage orchestration, order routing into FBA, pick and pack workflows, shipment execution, and returns processing. Configuration work focused on aligning seller-facing inventory visibility and order status with Amazon’s seller tools and on mapping SKU and packaging requirements to Amazon fulfillment policies.
Operational coverage was primarily US ecommerce, and the deployment removed the need for Hope & Henry to operate its own distribution center. Channel governance and order management processes were restructured so Amazon marketplace orders routed directly to FBA, while merchandising and channel expansion planning coordinated listings between Amazon and the brand’s direct channels.
As an outcome explicitly reported by the company, the FBA-based fulfillment model enabled rapid scale on Amazon and later supported the brand’s expansion to its own website and physical pop up events, with FBA continuing to handle core fulfillment and returns for the Amazon channel.
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Consumer Packaged Goods | 10 | $1M | United Kingdom | Amazon Web Services (AWS) | Fulfillment by Amazon (FBA) SCM | Supply Chain Management | 2022 | WebBee |
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