List of Gallagher Command Centre Customers
Gallagher
181 Kahikatea Drive,
Hamilton, 3206,
New Zealand
Hamilton, 3206,
New Zealand
64 7 838-9800
Professional Services
1300
$150M
Since 2010, our global team of researchers has been studying Gallagher Command Centre customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Gallagher Command Centre for Physical Access Control System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Gallagher Command Centre for Physical Access Control System include: CSL Limited, a Australia based Life Sciences organisation with 29904 employees and revenues of $15.43 billion, Origin Energy, a Australia based Utilities organisation with 5000 employees and revenues of $10.43 billion, Insurance Australia Group, a Australia based Insurance organisation with 13650 employees and revenues of $8.99 billion, Sonic Healthcare, a Australia based Healthcare organisation with 45000 employees and revenues of $6.70 billion, Mineral Resources, a Australia based Oil, Gas and Chemicals organisation with 8500 employees and revenues of $3.48 billion and many others.
Contact us if you need a completed and verified list of companies using Gallagher Command Centre, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ausnet | Utilities | 2300 | $1.5B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2016 | n/a |
In 2016, Ausnet implemented Gallagher Command Centre as its Physical Access Control System to centralize access credentialing and alarm monitoring for sites across Victoria. Gallagher Command Centre is operated from a Security Control Room in Melbourne and is used daily by Security Control Room Operators to monitor alarms and CCTV, program and issue Key Tabs, and manage event reporting.
The implementation leverages standard Physical Access Control System capabilities including alarm monitoring, credential lifecycle management, event logging, and CCTV verification. Operators perform user provisioning and Key Tab programming inside Gallagher Command Centre, and the platform is used to escalate incidents to the Security and Emergency Services manager and the Control Centre.
Integrations explicit to the deployment include CCTV feeds for video verification and IBM Lotus Notes for contractor check-in and check-out workflows. Operational coverage is control room centric, supporting Wilson Security staff in Melbourne with monitoring responsibilities for multiple Ausnet sites across Victoria, and it directly supports functions such as contractor management, field staff welfare checks, and emergency communications.
Governance and process changes documented in operations include centralized credential issuance procedures, formal alarm escalation paths to management, and routine coordination between control room operators and on-field staff. Gallagher Command Centre is described as the primary Physical Access Control System for Ausnet security operations, linking access management, alarm handling, and video surveillance into a single operational workflow.
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CSL Limited | Life Sciences | 29904 | $15.4B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2022 | n/a |
In 2022, CSL deployed Gallagher Command Centre as its Physical Access Control System. The implementation is operational across multiple CSL sites including Melbourne and is used by Facilities, Maintenance, Security, Emergency Response Team and EHS functions, with site-level administration performed by Team Lead and 2IC of Site Manager roles that liaise with Regional Security Director, Head of Security and SOCs.
Gallagher Command Centre has been configured to manage core access control capabilities typical of a Physical Access Control System, including credential lifecycle management, passage point control, alarm and event monitoring, schedule based access and audit logging. Configuration and operator consoles are used by security and facilities teams for role based permissions and operator workflows, and Gallagher Command Centre is explicitly named in daily operational tasks and incident handling.
The implementation is managed alongside operational links to Enablon reporting, ISN, Inet, Workday, WORS, Gentech and passage point, and it interfaces operationally with building management and surveillance technologies cited by site staff such as Siemens DESIGO, Avigilon CCTV, VESDA and VESTA. The site lead maintains these operational connections to coordinate access control events with CMMS driven work orders and safety reporting, supporting incident escalation and handoffs between security, facilities and contractor teams.
Governance adjustments for the deployment include maintaining and updating SOPs, KPIs, employee matrices, toolbox records, contractor hours and audit reports, plus contractor inductions and verification of documentation such as WCC, PLI, PII, SWMS, MSDS and work permits. The team enforces SLA driven completion of maintenance requests through CMMS and roster management, and participates in regular OH&S drills and scheduled KPI reporting, embedding access control workflows into Facilities and EHS governance.
Day to day operations emphasize alarm response, CCTV surveillance monitoring, building inspections and coordination with onsite ERT and maintenance teams to record and resolve facilities or security issues. Gallagher Command Centre is referenced as the operational access control platform supporting role assignments, compliance activities and coordinated maintenance and emergency procedures at CSL sites.
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DUG Technology | Professional Services | 317 | $52M | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2022 | n/a |
In 2022, DUG Technology implemented Gallagher Command Centre, a Physical Access Control System, at its West Perth site to strengthen site security and align with the company Deter, Deny, Detect and Delay approach. The deployment targeted protection of DUG spaces and information systems while supporting operational continuity for a technology provider that serves radio astronomy, biomedicine, meteorology and resources clients.
Gallagher Command Centre was configured to provide centralized access management, real time monitoring, alarm management and credential lifecycle controls, consistent with standard Physical Access Control System capabilities. The implementation emphasized cyber-security baked into development, role based access control, event logging and alarm workflow orchestration to support secure day to day operations and incident responsiveness.
Operational scope was the West Perth facility, where the system reduced staff security callouts and increased overall trust in monitoring and system reliability, outcomes noted by DUG. The installation was positioned to keep pace with DUG’s expanding client needs over time and to support physical security practices that protect privacy and confidentiality of information entrusted to the company.
Governance and vendor relationship elements were reinforced through an ongoing commitment to ethical business practices between DUG and Gallagher, while the Gallagher Command Centre provided a platform for consolidated security operations and procedural standardization across facilities and security teams. The savings in staff time devoted to security tasks was cited by DUG as a key justification for employing Gallagher technology.
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Genesis Energy | Utilities | 1278 | $2.1B | New Zealand | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2019 | n/a |
In 2019, Genesis Energy deployed Gallagher Command Centre as its Physical Access Control System. The rollout is documented in IQ Security Projects notes and included site-level implementations such as Southern Cross 155 Fanshawe St in Auckland, tied to local projects listed alongside Mansons-Genesis Energy and Kiwi Bank engagements.
Gallagher Command Centre was configured to deliver core access control capabilities consistent with a Physical Access Control System, including credential issuance and lifecycle processes, reader and door controller management, role-based access policies, time-based scheduling, alarm monitoring, and centralized event logging. Configuration work emphasized door workflows and perimeter gating controls aligned to facilities security requirements.
The implementation integrated Gallagher Command Centre with CCTV Solutions to enable correlated video and access event review at deployed sites, creating a unified security operations workflow. Operational coverage focused on security, facilities and operations teams at the specified Auckland site and other Genesis Energy sites referenced by IQ Security Projects, with system access and event monitoring consolidated into the Command Centre console.
Governance and sustainment were established through site commissioning and recurring Security Monthly Maintenance engagements managed by IQ Security Projects, covering system health checks, credential administration and routine maintenance tasks. The configuration positions Genesis Energy Gallagher Command Centre Physical Access Control System to support corporate security and facilities management functions across the implemented sites.
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Insurance Australia Group | Insurance | 13650 | $9.0B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2021 | n/a |
In 2021, Insurance Australia Group implemented Gallagher Command Centre as its Physical Access Control System to centralize access management and security monitoring across corporate offices in Australia and New Zealand. The deployment focused on enterprise access control functions to support security operations, facilities management, and site commissioning for newly acquired properties. Gallagher Command Centre is the named application driving credential issuance, role based access policies, alarm monitoring, and event logging across IAG sites. The implementation established a single control plane for physical security and day to day access workflows.
Configuration work emphasized standard access control modules common to a Physical Access Control System, including credential lifecycle management, time based access schedules, alarm rule sets, and audit logging. Site templates and configuration profiles were used to accelerate commissioning for new sites, and automation of common access workflows reduced manual gatekeeping during post acquisition integrations. The Gallagher Command Centre implementation included configuration for perimeter and interior zone control, secure door management, and centralized incident event correlation.
Operational integration tied Gallagher Command Centre to the estate CCTV and building systems that support security operations, with CCTV monitored via Genetec and Tru Vision and building controls supervised through existing Building Management Systems. Monitoring and fault management procedures routed access alarms and CCTV events into centralized incident handling, aligning physical security staff and remote monitoring teams. The operational scope covered IAG offices across Australia and New Zealand, and the system was used as the primary access control platform for those sites.
Governance and operational oversight were provided by the National Team Lead for Physical Security Systems, who delivered technical advice on projects installing new physical security systems at acquired sites and led on fault finding and repairs managed through Gallagher. The role included supervising a team of security officers and coordinating with facilities teams to enforce access policies and commissioning standards. Change control and escalation workflows were instituted to manage configuration updates, alarm handling, and vendor coordinated repairs, ensuring consistent procedures across the IAG estate.
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Oil, Gas and Chemicals | 8500 | $3.5B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2020 | n/a |
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Oil, Gas and Chemicals | 4000 | $3.2B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2016 | n/a |
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Utilities | 5000 | $10.4B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2014 | n/a |
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Government | 300 | $377M | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2017 | n/a |
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Healthcare | 45000 | $6.7B | Australia | Gallagher Group | Gallagher Command Centre | Physical Access Control System | 2018 | n/a |
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FAQ - APPS RUN THE WORLD Gallagher Command Centre Coverage
Gallagher Command Centre is a Physical Access Control System solution from Gallagher Group.
Companies worldwide use Gallagher Command Centre, from small firms to large enterprises across 21+ industries.
Organizations such as CSL Limited, Origin Energy, Insurance Australia Group, Sonic Healthcare and Mineral Resources are recorded users of
Gallagher Command Centre for Physical Access Control System.
Companies using Gallagher Command Centre are most concentrated in Life Sciences, Utilities and Insurance, with adoption spanning over 21 industries.
Companies using Gallagher Command Centre are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Gallagher Command Centre across Americas, EMEA, and APAC.
Companies using Gallagher Command Centre range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 58.33%, and global enterprises with 10,000+ employees - 25%.
Customers of Gallagher Command Centre include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Gallagher Command Centre customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Physical Access Control System.