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List of GE Proficy Workflow Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Haverhill Government 1700 $355M United States GE Digital GE Proficy Workflow Collaboration 2009 n/a In 2009, the City of Haverhill implemented GE Proficy Workflow, a Collaboration application, to computerize paper SOPs and state-mandated emergency response plans across its water and wastewater treatment plants. The project was announced in September 2009 and deployed the same year, targeting plant operations, control room procedures, and municipal utility compliance workflows. GE Proficy Workflow was used to codify step-by-step procedures that guide operators during routine tasks and incident responses, replacing paper checklists with electronic, sequenced procedures. Implementation emphasized procedural automation and role-based operator guidance, with configuration of step sequencing, enforced task checklists, and time-stamped audit trails to capture operator actions. The deployment focused on water and wastewater treatment plant operations and emergency response workflows, and governance work formalized SOP maintenance and incident response processes through the application. The solution provides auditable records to support regulatory inspections and is intended to improve regulatory compliance and reduce recovery time after incidents.
International Aerospace Manufacturing Manufacturing 325 $53M India GE Digital GE Proficy Workflow Collaboration 2019 Sarla Technologies In 2019, International Aerospace Manufacturing Pvt Ltd implemented GE Proficy Workflow. The GE Proficy Workflow deployment was delivered as part of a broader Proficy suite that included Proficy Plant Applications, CIMPLICITY HMI/SCADA, Proficy Historian and Proficy Webspace, with the implementation explicitly aligned to Collaboration workflows on the shop floor. Implementation scope centralized production and quality orchestration, using GE Proficy Workflow to model approval routes, nonconformance handling and operator task sequencing. Functional modules and capabilities implemented included production management, efficiency management and OEE reporting, quality management workflows that supported Right First Time checks, and operational reporting integrated with the Proficy suite. The solution integrated with IAMPL’s ERP, shop floor machines, Advanced Planning and Scheduling and DNC systems to enable traceability of individual compressor parts and machine capacity visibility. Operational coverage focused on manufacturing operations at IAMPL’s production site in India, supporting part tracking, shop floor execution and visibility into cycle times across cells producing unique compressor shrouds, cones and rings. Sarla Technologies acted as the solution partner providing system architecture, implementation, lifecycle support, maintenance, enhancements and upgrades, and contributed domain expertise for MES and MOM processes. Governance changes included formalized workflow orchestration and standardized production and quality processes, improving traceability and operational handoffs across production and quality teams. Outcomes explicitly reported from the implementation included improved productivity, higher Right First Time quality, greater machine capacity utilization, reduced cycle time and fewer rejects, alongside better tracking of parts and visibility into operations.
Metropolitan Sewer District of Greater Cincinnati Government 600 $273M United States GE Digital GE Proficy Workflow Collaboration 2014 Gray Matter Systems In 2014 the Metropolitan Sewer District of Greater Cincinnati implemented GE Proficy Workflow as part of a Collaboration initiative to optimize wet weather sewer operations and enable condition based asset management. The deployment linked GE Proficy Workflow with GE iFIX and GE Historian to provide closed loop operational control and event driven work order creation. The implementation configured Proficy Workflow to generate CMMS work orders on the fly based on Historian telemetry and iFIX alarm and event logic, enabling automated orchestration of routine remediation and escalation workflows. Functional capabilities implemented included real time event detection, automated work order provisioning, and workflow orchestration across operations and maintenance business functions. Integration work was delivered with support from Gray Matter Systems, which integrated the Proficy stack into MSDGC operational systems and ensured data flow from SCADA to Historian to the workflow engine. Operational scope focused on wet weather operations and condition based asset management across the district, affecting operations, maintenance, and asset management teams. Governance and process change centered on instrumenting event to work order lifecycle, formalizing response procedures, and embedding condition based triggers into maintenance decisioning. Reported outcomes from the deployment included reduced sewer overflows, lower capital needs, and faster response times, and the solution was delivered using GE Proficy Workflow as the central orchestration layer.
Oil, Gas and Chemicals 32000 $3.7B Saudi Arabia GE Digital GE Proficy Workflow Collaboration 2009 n/a
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FAQ - APPS RUN THE WORLD GE Proficy Workflow Coverage

GE Proficy Workflow is a Collaboration solution from GE Digital.

Companies worldwide use GE Proficy Workflow, from small firms to large enterprises across 21+ industries.

Organizations such as SABIC, City of Haverhill, Metropolitan Sewer District of Greater Cincinnati and International Aerospace Manufacturing are recorded users of GE Proficy Workflow for Collaboration.

Companies using GE Proficy Workflow are most concentrated in Oil, Gas and Chemicals, Government and Manufacturing, with adoption spanning over 21 industries.

Companies using GE Proficy Workflow are most concentrated in Saudi Arabia, United States and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of GE Proficy Workflow across Americas, EMEA, and APAC.

Companies using GE Proficy Workflow range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.

Customers of GE Proficy Workflow include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified GE Proficy Workflow customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.