List of Gecko Chat Customers
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Since 2010, our global team of researchers has been studying Gecko Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Gecko Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Gecko Chat for Chatbots and Conversational AI include: Santa Monica College, a United States based Education organisation with 1800 employees and revenues of $559.0 million, University for the Creative Arts, a United Kingdom based Education organisation with 1500 employees and revenues of $220.0 million, Western Iowa Tech Community College Foundation, a United States based Education organisation with 600 employees and revenues of $180.0 million, Goldsmiths, University of London, a United Kingdom based Education organisation with 2000 employees and revenues of $152.0 million, Community College of Denver Foundation, a United States based Education organisation with 750 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Gecko Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Gecko Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arapahoe Community College | Education | 28 | $3M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Arapahoe Community College implemented Gecko Chat, a Chatbots and Conversational AI application, on its public-facing website to provide automated, conversational access to institutional information for site visitors. Gecko Chat was deployed as a website-embedded conversational interface serving prospective and current students, enabling natural language question handling and scripted guidance across admissions and student support inquiries.
Configuration focused on conversational FAQ handling, guided navigation to web resources, and form capture of routine inquiries, with intent recognition and response selection tuned to higher education terminology. Operational ownership is centered with IT for platform hosting and Student Services for content governance, enabling centralized content updates and escalation workflows for questions requiring human follow up, and the deployment is presented as a persistent website touchpoint rather than an integrated backend automation suite.
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City University Of Seattle | Education | 350 | $70M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, City University Of Seattle deployed Gecko Chat on its public website, implementing Gecko Chat as a Chatbots and Conversational AI application for web-based inquiry handling. The deployment uses a site-embedded conversational widget to deliver guided FAQ responses, natural language query handling, and conversational form capture for prospect contact information.
The implementation scope is web-facing services focused on prospective student inquiries and front-line student support, with content and intent models maintained by the university web team and student-facing staff. Integrations are limited to the website widget and standard web analytics instrumentation, and operational governance emphasizes response content ownership, escalation workflows to human staff, and periodic intent model tuning and content reviews.
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Co Young Farmers Education Al Association | Education | 10 | $1M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Co Young Farmers Education Al Association implemented Gecko Chat on its public website. Gecko Chat is a Chatbots and Conversational AI application provided by Gecko Labs and deployed as an embedded web chat interface to handle site inquiries and provide guided information to visitors.
The deployment centered on an embedded JavaScript chat widget and a cloud hosted administration console typical of Chatbots and Conversational AI solutions. Configuration included knowledge base authoring for FAQ content, conversational workflows and intent recognition rules, canned response libraries, and session logging for administrative review, with content and intent models tailored to the institution's informational needs.
Operational ownership was concentrated with the small administrative team responsible for website content, with the chat widget focused on front line student information and visitor inquiry handling. Governance was implemented through content curation and periodic review workflows in the admin console, and the rollout remained scoped to the public website as the primary operational channel.
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Education | 356 | $70M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2020 | n/a |
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Education | 750 | $100M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 1 | $1M | United Kingdom | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2019 | n/a |
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Education | 2000 | $152M | United Kingdom | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2021 | n/a |
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Education | 375 | $69M | United Kingdom | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2020 | n/a |
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Education | 200 | $62M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2022 | n/a |
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Education | 62 | $7M | United States | Gecko Labs | Gecko Chat | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Gecko Chat
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