List of Geckoboard Customers
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Since 2010, our global team of researchers has been studying Geckoboard customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Geckoboard for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Geckoboard for Analytics and BI include: Staffbase, a Germany based Communications organisation with 750 employees and revenues of $120.0 million, COBB Tuning Products, LLC, a United States based Distribution organisation with 90 employees and revenues of $10.0 million, Yummly, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Geckoboard, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Geckoboard customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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COBB Tuning Products, LLC | Distribution | 90 | $10M | United States | Geckoboard | Geckoboard | Analytics and BI | 2020 | n/a |
In 2020, COBB Tuning Products, LLC implemented Geckoboard as its Analytics and BI dashboarding tool to surface real-time customer support KPIs. The deployment configured Geckoboard dashboards to display CSAT, first response time, and queue length, centralizing operational visibility for support leadership. This implementation focused on operational dashboards and KPI visualizations used by support and CRM teams to manage a high-volume support operation.
Geckoboard dashboards were used across the company during the COVID period in 2020, providing a shared monitoring layer for a 14-person support team handling approximately 10,000 tickets per month. The configuration emphasized real-time monitoring and queue management workflows that supported daily staffing and prioritization decisions within the support function. The deployment helped the support organization maintain a reported ~95% CSAT while managing the elevated ticket volume.
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Staffbase | Communications | 750 | $120M | Germany | Geckoboard | Geckoboard | Analytics and BI | 2021 | n/a |
In 2021, Staffbase deployed Geckoboard under the Analytics and BI category to surface support KPIs on office TVs and shared dashboards for distributed teams. The deployment targeted the Customer Care organization in the support and CRM area and spanned multiple offices in Germany and the United States.
The Geckoboard implementation focused on real-time visualization of ticketing metrics, configuring boards and widgets to present live ticket volumes, CSAT indicators and queue status to operational teams. Geckoboard dashboards were provisioned as team level shared dashboards for remote agents and as persistent TV displays in offices to sustain continuous operational visibility.
Integration with Zendesk delivered live ticketing metrics and CSAT feeds into Geckoboard dashboards, enabling direct streaming of ticket counts and satisfaction scores for near real-time monitoring. Operational coverage explicitly included distributed Customer Care teams across Germany and the US, with both in-office display surfaces and online shared dashboards for remote staff.
Governance emphasized dashboard ownership and standardized KPI definitions, assigning stewards within Customer Care and defining refresh cadence to keep dashboards synchronized with Zendesk data. As reported in the case study, the Customer Care organization exceeded a CSAT goal greater than 97 percent following the Geckoboard deployment.
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Yummly | Professional Services | 10 | $1M | United States | Geckoboard | Geckoboard | Analytics and BI | 2013 | n/a |
In 2013, Yummly implemented Geckoboard to make top-level product and traffic metrics visible to teams. Geckoboard was deployed as a centralized visualization layer within the Analytics and BI category to build a culture of transparency across product, growth and ops. Implementation concentrated on configurable dashboards organized by product, marketing and process area, surfacing funnel stages and traffic KPIs for routine team consumption. The deployment emphasized team-facing dashboards and shared views to increase cross-functional awareness of core metrics.
Geckoboard dashboards pulled data from analytics tools including Mixpanel and Google Analytics, consolidating event-level and web traffic sources into unified KPI panels. Those integrations aligned product, marketing and operations teams around funnel and traffic metrics and supported decision workflows that referenced the same dashboards. Governance focused on shared visibility and KPI alignment, with rollout targeted to core product and growth stakeholders. The deployment improved visibility and decision-making across product, marketing and operations.
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