List of Genesis Incident Aware Customers
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Since 2010, our global team of researchers has been studying Genesis Incident Aware customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Genesis Incident Aware for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Genesis Incident Aware for Critical Event Management include: Texas Christian University, a United States based Education organisation with 3184 employees and revenues of $757.0 million and many others.
Contact us if you need a completed and verified list of companies using Genesis Incident Aware, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Genesis Incident Aware customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Texas Christian University | Education | 3184 | $757M | United States | Genesis Systems | Genesis Incident Aware | Critical Event Management | 2020 | n/a |
In 2020, Texas Christian University implemented Genesis Incident Aware. The Critical Event Management deployment was targeted at campus public safety and emergency operations across the university in the United States, designed to capture 911 call details and improve location aware emergency response.
The implementation included GenAlert real time 911 alerting and the Incident Aware incident management capability, configured to ingest emergency call data, map caller coordinates, and create incident records for campus dispatch. Configuration work focused on alert routing, incident lifecycle tracking, and role based access for public safety staff and dispatch operators, aligning system workflows with campus emergency procedures.
The deployment integrated Genesis Incident Aware with RingCentral telephony to capture 911 call metadata and pinpoint caller location, while Genesis Systems supplied the application platform and implementation support. Operational scope centered on campus security, public safety dispatch, and emergency response teams, and the rollout emphasized automated incident detection and location based dispatching as primary goals that accelerated detection and response as reported in the RingCentral case study.
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