List of Genetec Clearance Customers
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Since 2010, our global team of researchers has been studying Genetec Clearance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Genetec Clearance for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Genetec Clearance for Content Management include: City of Mesa, a United States based Government organisation with 4000 employees and revenues of $1.80 billion, Putnam City Schools, a United States based Education organisation with 1000 employees and revenues of $250.0 million, Galveston County, TX, a United States based Government organisation with 1000 employees and revenues of $207.0 million and many others.
Contact us if you need a completed and verified list of companies using Genetec Clearance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Genetec Clearance customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Mesa | Government | 4000 | $1.8B | United States | Genetec | Genetec Clearance | Content Management | 2022 | n/a |
In 2022 City of Mesa implemented Genetec Clearance as a Content Management application to support the Mesa Police Department evidence intake and investigative workflows. The deployment positioned Genetec Clearance as the central repository for camera-sourced media and case-related content used by the department and its real-time operations center.
Configuration emphasized Clearance camera registry capabilities and automated request workflows to collect community and business video, with system-level intake to streamline evidence collection and indexing. The implementation leveraged Content Management patterns for secure media ingestion, searchable metadata capture, and organized case folders to support investigatory review and record keeping.
Genetec Clearance was integrated with the Citigraf real-time crime center to enable coordinated evidence discovery and situational awareness inside the RTCC environment, enabling analysts to pull camera registry requests into ongoing incident monitoring. Operational coverage centered on the Mesa Police Department and the RTCC in Mesa Arizona, aligning public safety functions including investigations, vehicle theft response, and real-time incident analysis.
Governance changes focused on formalizing video request and intake processes, centralizing media custody for investigative teams and RTCC analysts, and establishing workflow handoffs between real-time monitoring and detective units. Security Magazine reporting indicates the RTCC plus Clearance helped the department close hundreds of cases and recover stolen vehicles within the first year after deployment, improving investigative speed and outcomes in the public safety process area.
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Galveston County, TX | Government | 1000 | $207M | United States | Genetec | Genetec Clearance | Content Management | 2021 | n/a |
In 2021, Galveston County, TX implemented Genetec Clearance to centralize case files, evidence, and redaction workflows for the Galveston County Sheriff’s Office. Genetec Clearance was provisioned as a Content Management application supporting criminal investigations and public safety case management, aligning the County, the application, and the Content Management category with investigative workflows.
The implementation configured Genetec Clearance modules for digital case management, evidence intake and organization, media indexing, and redaction workflows to handle reports, photos, and video. Workflows focused on centralized evidence handling and controlled redaction, with the Clearance application providing searchable access to multimedia and report assets for investigative teams.
Operational scope concentrated on the Sheriff’s Office criminal investigations process area across Galveston County, where the agency reported moving from paper records to digital case management in Clearance. Governance and process changes emphasized standardized evidence submission and redaction procedures to improve investigator access to reports, photos, and video while enabling structured case file consolidation.
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Putnam City Schools | Education | 1000 | $250M | United States | Genetec | Genetec Clearance | Content Management | 2019 | n/a |
Putnam City Schools implemented Genetec Clearance in 2019 to centralize digital evidence management for school-safety investigations. The deployment, published March 4, 2019, used Genetec Clearance as a Content Management platform to consolidate case files and evidence including photos, video, and incident reports, and to enable secure sharing with Oklahoma City Police during a robbery investigation.
Implementation focused on centralizing case file storage, ingestion of multimedia evidence, and structured case folders to support investigative workflows. Genetec Clearance was configured with role based access and sharing workflows to support collaboration between school safety staff and external law enforcement, and the solution's evidence tagging and review capabilities were applied across the education and public safety process area.
Operational scope covered school-safety investigations within Putnam City Schools and the collaboration process with Oklahoma City Police for evidence exchange. Governance changes emphasized centralized custody and reduced manual handling, and the project reduced time spent on manual evidence handling while enabling investigators to share and review digital evidence in a consolidated Content Management system.
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