City of Mesa
City of Mesa Technographics
City of Mesa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Mesa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 City of Mesa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Mesa has purchased the following applications: CGI Advantage Financial Management for ERP Financial in 2021, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2012, AppWorx Workload Automation for Business Process Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Mesa is running and its propensity to invest more and deepen its relationship with CGI Group , UKG , Alvaria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Mesa revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Mesa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Mesa Tech Stack and Enterprise Applications
City of Mesa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Advantage Financial Management | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, City of Mesa implemented CGI Advantage Financial Management as the financial component of a broader CityEdge ERP program. The CityEdge project was scoped at US$15.6 million over five years for software, services, and maintenance.
The deployment configured CGI Advantage Financial Management to deliver core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, budgeting, and integrated payroll and timekeeping support, alongside personnel and human resource management workflows. CGI Advantage Financial Management was provisioned as a fully integrated suite to establish a single source of financial and personnel data across municipal functions. Configuration work emphasized reducing the need for City-specific customizations while aligning with government accounting and budgetary control processes.
Operational coverage targeted municipal finance, budgeting, payroll, personnel administration, and timekeeping across City of Mesa departments, consolidating previously siloed transactional data into unified records to support reporting and timely business decisions. Integrations were focused on internal module interoperability and data consolidation rather than named third party systems, supporting transparency and accountability requirements for municipal governance. The implementation incorporated ERP Financial functional workflows such as chart of accounts consolidation, budget adoption cycles, and payroll accounting.
Governance and rollout were organized as a multi-year program with centralized configuration controls and business process convergence to standardize workflows across departments. Program objectives explicitly included enabling operational efficiencies and expanding capabilities for financial management, budgeting, and human resource administration. The CGI Advantage Financial Management implementation positioned City of Mesa to operate a unified ERP Financial platform for municipal budgeting and fiscal operations.
|
City of Mesa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2012 | 2012 |
In 2012, City of Mesa implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper). The deployment was focused on Time and Attendance for municipal workforce time collection and payroll timekeeping.
The UKG Workforce Central Timekeeper implementation included core time capture, employee scheduling, supervisor timecard review and approvals, exception management, and payroll export interfaces. Configuration work emphasized configurable rules for overtime and pay policies, manager self service for timecards, and automated exception routing to support municipal payroll cycles.
Integrations tied the timekeeping system to AMS CGI PerformanceBudgeting, ADM FIN HRM modules, AdvantageBusinessIntregrator, InfoAdvantage, Meridian Learning Management Systems, Kronos Time Keeping Systems, Sympro Debt Management Applications, and IBM FileNet ECM Systems. These integrations connected employee and payroll data flows into budgeting, learning management, records management, and financial systems used across the city.
Operational coverage spanned municipal HR and payroll functions and department level timekeeping across city departments. Governance centered on centralized timekeeping policies, role based access controls, supervisor approval workflows, and coordination between HR payroll teams and departmental timekeepers.
|
 |
|
|
Workforce Analytics | HCM |
|
2014 | 2014 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
City of Mesa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 City of Mesa implemented AppWorx Workload Automation as a centralized scheduling and orchestration layer, positioning the deployment within the Business Process Management category. The implementation was driven from IT operations and intended to coordinate batch and event driven workloads across municipal systems supporting a 4000 person organization in the United States.
AppWorx Workload Automation was configured to manage job scheduling, workload automation, and operational process automation for application builds and deployments. Configuration work included automating Windows batch jobs and PowerShell WMI scripts, orchestrating Java EE application build and deployment workflows, and scheduling ETL and SSIS packages related to the city data warehouse. The implementation also leveraged platform automation patterns consistent with Business Process Management, including test orchestration for unit, integration, acceptance, and performance testing.
The workload automation instance integrated operationally with a broad application and middleware estate explicitly supported by City of Mesa IT. Named systems and platforms surfaced in operations included CGI Advantage modules PB ADM FIN HRM ABI InfoAdvantage, NeoGov, Kronos, Sympro, FileNet, SAP BusinessObjects for BI, SQL Server 2008, Windows Server 2008, IBM WebSphere, Versata Logic Suite, Java EE components, Micro Focus COBOL, and ETL tooling such as PDI and SSIS. AppWorx Workload Automation was used to sequence cross-system jobs, coordinate database scripts and stored procedures, and align analytics refreshes with upstream transactional processing.
Governance and operational practices documented during and after the rollout emphasized business process re-engineering and a structured testing regimen, including statistical and root cause analysis to stabilize automated workflows. Daily operations responsibilities included schedule maintenance, job version control, and incident investigation tied to automated jobs, reflecting a shift toward centralized orchestration of back office and line of business processing under the Business Process Management implementation.
|
City of Mesa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
City of Mesa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
City of Mesa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2022 | 2023 |
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
City of Mesa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2017 | 2017 |
|
|
|
|
|
Call Center | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
City of Mesa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
City of Mesa TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2011 | 2011 |
|
City of Mesa PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
City of Mesa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2009 | 2009 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
City of Mesa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
City of Mesa Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at City of Mesa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Assistant Employee Benefits Administrator | Manager | HR | |
|
|
|
City Manager | Manager | Finance | |
|
|
|
Deputy City Manager / Chief Financial Officer | Manager | Finance | |
|
|
|
Human Resources Director | Director | HR | |
|
|
|
Human Resources Development Administrator | Manager | HR | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
CFO, Portfolio Accounting, Portfolio Finance, Financial Accounting, Accounting and Portfolio Managem | CXO | Finance | |
|
|
|
Budget Director | Director | Finance | |
|
Apps Being Evaluated by City of Mesa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Mesa IT executives and key decision makers. This section highlights City of Mesa's latest recorded technology evaluations, including Hansen CIS - BannerCX for Utilities Customer Care and Billing on 2025-04-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Mesa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-04 | City of Mesa | Evaluated | Hansen Technologies | Hansen CIS - BannerCX | Utilities Customer Care and Billing | CRM |
FAQ - APPS RUN THE WORLD City of Mesa Technographics
City of Mesa is a Government organization based in United States,
with around 4000 employees and annual revenues of $1.80 billion.
City of Mesa operates a diverse technology stack with applications such as
CGI Advantage Financial Management, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and AppWorx Workload Automation,
covering areas like ERP Financial, Time and Attendance and Business Process Management.
City of Mesa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CGI Group, UKG and Broadcom.
City of Mesa recently adopted applications including
Genetec Clearance in 2022, Bubble Platform in 2022 and CGI Advantage Financial Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Mesa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Mesa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Mesa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.