List of Genetec Sipelia Customers
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Since 2010, our global team of researchers has been studying Genetec Sipelia customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Genetec Sipelia for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Genetec Sipelia for Collaboration include: Port Of Barcelona Spain, a Spain based Transportation organisation with 302 employees and revenues of $216.0 million, Aerostar Airport Holdings United States, a United States based Transportation organisation with 300 employees and revenues of $40.0 million, Transport for NSW, a Australia based Transportation organisation with 650 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Genetec Sipelia, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aerostar Airport Holdings United States | Transportation | 300 | $40M | United States | Genetec | Genetec Sipelia | Collaboration | 2019 | n/a |
In 2019, Aerostar Airport Holdings United States implemented Genetec Sipelia as part of a Genetec Security Center deployment to provide Collaboration capabilities at Luis Muñoz Marín International Airport SJU. Genetec Sipelia provides two way audio intercom functionality at gates and sensitive areas and is surfaced within the Security Center interface to unify video, access control, intercoms and automatic license plate recognition.
The deployment architecture centralizes audio streams and intercom control inside Genetec Security Center, enabling security operations to call up live video and access events alongside Sipelia two way audio sessions. Functional modules implemented include the Sipelia intercom module for two way audio, video management through Security Center, access control event correlation, and ALPR data linkage to support incident verification workflows. This configuration supports coordinated response workflows within the airport operations center and gate operations teams.
Operational scope is the airport security operations environment at Luis Muñoz Marín International Airport in Puerto Rico, with explicit use cases in gates and other sensitive areas and integration into law enforcement collaboration channels. Governance shifted toward unified incident handling where intercom audio, video evidence and access events are correlated in a single platform to accelerate operational response. The deployment links Aerostar Airport Holdings United States, Genetec Sipelia, Collaboration functionality and airport security business functions to improve coordination with law enforcement and on site operations.
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Port Of Barcelona Spain | Transportation | 302 | $216M | Spain | Genetec | Genetec Sipelia | Collaboration | 2019 | n/a |
In 2019 Port Of Barcelona Spain selected Genetec Security Center including the Sipelia intercom module, referenced as Genetec Sipelia, following a public tender to centralize video, access, intercoms and analytics. The implementation is categorized as Collaboration and focused on the port as a critical infrastructure site in Spain.
The deployment consolidated video management, access control and intercom functionality under Genetec Security Center with the Sipelia intercom module deployed as the enterprise intercom layer. Configuration and phased modernization expanded camera coverage from approximately 180 to 530 cameras, and standard video and analytics workflows were brought into a single operational domain.
Integrations emphasized unified operational visibility across video, access and intercom subsystems and the addition of analytics to support incident detection workflows. Operational coverage centered on the Port Authority security and port operations teams, with system orchestration designed to support centralized monitoring and coordinated response across terminals and port facilities.
Governance and rollout were executed via a public tender and a phased modernization plan, and Genetec Sipelia is listed as a deployed product in the vendor case study. The program explicitly improved incident detection and response and lowered maintenance costs as stated in the project documentation.
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Transport for NSW | Transportation | 650 | $12M | Australia | Genetec | Genetec Sipelia | Collaboration | 2016 | n/a |
In 2016 Transport for NSW implemented Genetec Sipelia as part of a Genetec Security Center deployment, using the Genetec Sipelia application in the Collaboration category to centralize transit communications and security operations. The deployment targeted Sydney Trains operational workflows across the rail network and aimed to consolidate operator communications and video intercom control.
The implementation configured the Sipelia communications management module alongside Genetec Security Center video management to provide centralized call handling, audio and video intercom routing, alarm prioritization, and unified operator consoles for situational awareness. Genetec Sipelia was used to instrument help points and operator workstations, creating an integrated communications layer that sits with CCTV monitoring functions.
The solution integrated with CCTV systems and video intercom help points across approximately 300 stations in New South Wales, delivering unified monitoring for more than 13,000 cameras and 800 help points. Operational coverage focused on transit security and operations teams in the Australia region, consolidating monitoring and incident handling into a centralized operations environment.
Rollout emphasized operational standardization and reduced operator training friction through a single communications management interface, improving situational awareness across the network. The customer story published by Genetec explicitly references Genetec Sipelia usage and the unified monitoring outcomes for Sydney Trains.
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