List of Gleap Customers
Gleap
Dr. Walter Zumtobel Straße 2,
Dornbirn, 6850,
Austria
Dornbirn, 6850,
Austria
43 5572 401104
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Gleap customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Gleap for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Gleap for Customer Experience include: Systemair Germany, a Germany based Manufacturing organisation with 450 employees and revenues of $117.0 million, Ganbaru Method, a Australia based Leisure and Hospitality organisation with 460 employees and revenues of $115.0 million, World Organization of the Scout Movement, a Malaysia based Non Profit organisation with 560 employees and revenues of $65.0 million, MosaicApp, a United States based Professional Services organisation with 130 employees and revenues of $25.0 million, PITO, a Vietnam based Consumer Packaged Goods organisation with 200 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Gleap, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Gleap customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ad Alchemy | Professional Services | 10 | $1M | Australia | Gleap | Gleap | Customer Experience | 2024 | n/a |
In 2024 Ad Alchemy implemented Gleap on its public website to capture user feedback and site-based issue reports. Gleap is deployed as part of the Customer Experience environment to surface inbound client signals from https://www.adalchemy.ai and to centralize customer touchpoint telemetry for a small professional services firm.
The implementation uses a lightweight, client-side feedback widget consistent with Customer Experience tooling, enabling on-page feedback capture, screenshot annotation, and contextual session metadata for triage. Gleap is configured to present targeted feedback forms on client engagement pages, and to collect structured feedback fields and freeform reports to support client services and account management workflows.
Operational ownership is concentrated with client services and web operations within Ad Alchemy, reflecting the company size and a focused rollout limited to external customer touchpoints. Governance emphasizes routing feedback into existing account workflows and maintaining control over widget display rules and data capture settings, keeping the deployment scoped to website-based customer interactions.
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Brandefense | Professional Services | 100 | $10M | Turkey | Gleap | Gleap | Customer Experience | 2022 | n/a |
In 2022, Brandefense deployed Gleap on its public website as a Customer Experience solution to capture user feedback, in-browser reports, and contextual customer signals. The implementation centers on web-based capture and customer-facing touchpoints, with Gleap serving as the front-end mechanism for feedback intake on brandefense.io.
The deployment leverages Gleap's in-page feedback widget and configurable feedback forms, including screenshot and annotation capabilities and structured fields to capture category, contact, and session context. Configuration work included custom form mapping to Brandefense support categories, client-side instrumentation to collect page context and browser diagnostics, and segmentation rules to surface feedback from targeted flows.
Instrumentation and operational scope are limited to the public website and related customer-facing pages, with captured items routed into internal triage and ticketing intake processes used by product, support, and marketing teams. Gleap is positioned as the primary customer experience capture layer, supplying qualitative and contextual signals to downstream operational workflows.
Governance was established around consent and data collection controls on the site, with administration and routing responsibilities assigned to product and support owners to standardize handling of incoming reports. Rollout was executed as a site-level activation with configuration governance to align Gleap usage with Brandefense privacy policies and operational workflows.
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Chocolate Finance | Banking and Financial Services | 23 | $3M | Singapore | Gleap | Gleap | Customer Experience | 2023 | n/a |
In 2023, Chocolate Finance implemented Gleap on their public website as a Customer Experience deployment to capture direct user feedback and contextual issue reports. The Gleap implementation is front-end focused, using the vendor's web widget to surface customer input from the corporate site to internal teams at the Singapore based financial services firm.
The deployment involved embedding the Gleap JavaScript snippet across site pages and configuring in-page feedback forms and contextual reporting workflows. Functional capabilities implemented include in-page feedback capture, contextual issue reporting with page and session metadata, and structured feedback forms to standardize incoming tickets for product triage and customer support.
Integrations beyond the website are not specified in available source material, so operational scope remains the public website and internal handling by support and product teams. Governance and operations center on product management and customer support workflows for triage and response, with rollout executed on production site pages to collect feedback from customers and prospects.
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Crossvertise Germany | Media | 45 | $12M | Germany | Gleap | Gleap | Customer Experience | 2024 | n/a |
In 2024, Crossvertise Germany implemented Gleap on its public website as a Customer Experience application. The deployment brings Gleap into the company web footprint for a Germany-based media firm of about 45 employees, positioning Gleap to capture web-based user feedback and issue reports directly from site visitors.
The implementation centers on the Gleap feedback widget embedded across Crossvertise web pages, configured to collect annotated screenshots, free-text feedback, and session context typical of Customer Experience tooling. Configuration work focused on form templates, metadata capture rules, and routing logic so that incoming reports are categorized by type and severity before entering internal triage queues.
Operational coverage includes customer support and product teams, with marketing stakeholders using gathered voice of customer input for campaign refinement. Gleap is instrumented as the primary Customer Experience touchpoint on the website, and feedback flows into Crossvertise triage and workflow processes without named third party integrations specified in public sources.
Governance is structured around product and support ownership, with a feedback triage process to validate issues and assign follow up, and a phased rollout approach across public site pages to control volume and tuning. The narrative documents Crossvertise Germany Gleap Customer Experience alignment to web feedback capture and internal issue management workflows.
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Dartsnieuws | Media | 10 | $1M | Netherlands | Gleap | Gleap | Customer Experience | 2022 | n/a |
In 2022, Dartsnieuws implemented Gleap on its public website to capture reader feedback and surface user-reported issues. The deployment uses Gleap as a Customer Experience platform embedded in page-level JavaScript, enabling direct on-site feedback collection and contextual reporting tied to web sessions.
Gleap was configured as an on-site feedback widget and lightweight survey instrument, with category-aligned capabilities such as annotated screen captures, structured bug reports, and contextual session metadata to support editorial triage and audience engagement workflows. The implementation scope is the Dartsnieuws website, with operational ownership concentrated in the small digital team, and governance expressed through simple triage and routing processes that forward captured items to editorial and support functions.
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Professional Services | 10 | $1M | Malaysia | Gleap | Gleap | Customer Experience | 2023 | n/a |
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Professional Services | 10 | $2M | Singapore | Gleap | Gleap | Customer Experience | 2022 | n/a |
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Manufacturing | 50 | $10M | United States | Gleap | Gleap | Customer Experience | 2023 | n/a |
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Professional Services | 70 | $7M | Germany | Gleap | Gleap | Customer Experience | 2025 | n/a |
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Leisure and Hospitality | 460 | $115M | Australia | Gleap | Gleap | Customer Experience | 2022 | n/a |
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Showing 1 to 10 of 35 entries
Buyer Intent: Companies Evaluating Gleap
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Gleap. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Gleap for Customer Experience include:
- State Library Of Queensland Australia, a Australia based Government organization with 330 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Gleap Coverage
Gleap is a Customer Experience solution from Gleap.
Companies worldwide use Gleap, from small firms to large enterprises across 21+ industries.
Organizations such as Systemair Germany, Ganbaru Method, World Organization of the Scout Movement, MosaicApp and PITO are recorded users of
Gleap for Customer Experience.
Companies using Gleap are most concentrated in Manufacturing, Leisure and Hospitality and Non Profit, with adoption spanning over 21 industries.
Companies using Gleap are most concentrated in Germany, Australia and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Gleap across Americas, EMEA, and APAC.
Companies using Gleap range from small businesses with 0-100 employees - 85.71%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Gleap include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Gleap customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.