List of Google Cloud Platform Speech to Text Customers
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Since 2010, our global team of researchers has been studying Google Cloud Platform Speech to Text customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Google Cloud Platform Speech to Text for Speech Recognition AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Google Cloud Platform Speech to Text for Speech Recognition AI include: E.ON, a United Kingdom based Utilities organisation with 8437 employees and revenues of $1.99 billion, DSW Zorgverzekeraar, a Netherlands based Insurance organisation with 650 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using Google Cloud Platform Speech to Text, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Google Cloud Platform Speech to Text customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DSW Zorgverzekeraar | Insurance | 650 | $120M | Netherlands | Google Cloud Platform Speech to Text | Speech Recognition AI | 2019 | n/a |
In 2019, DSW Zorgverzekeraar expanded its Google Cloud contract to implement Google Cloud Platform Speech to Text, leveraging Speech Recognition AI to optimize customer contact processes. The decision extended an existing use of G Suite for internal operations and explicitly targeted customer service innovation through cloud based speech transcription and AI tooling.
The implementation centered on Google Cloud Platform Speech to Text as the primary application, with GCP artificial intelligence and machine learning capabilities enabled to support speech transcription, proof of concept experimentation, and analytic exploration of contact center audio. g-company was engaged to support proof of concepts and to help operationalize GCP features across speech to text pipelines and iterative development cycles.
The deployment emphasized elastic, pay for use provisioning on Google Cloud Platform, cloud native services for speech processing, and continuity with existing G Suite workflows used by DSW staff. Operational scope focused on customer service processes at DSW Zorgverzekeraar, aligning speech recognition outputs with customer contact handling workflows and agent tooling.
Governance and rollout were structured around an expanded contract with g-company to provide implementation support and PoC governance, enabling staged experimentation and incremental feature adoption of Google Cloud Platform Speech to Text. Reported benefits in the announcement included access to broad GCP functionality, easy scalability, and accelerated innovation and business development as cited by DSW leadership.
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E.ON | Utilities | 8437 | $2.0B | United Kingdom | Google Cloud Platform Speech to Text | Speech Recognition AI | 2018 | n/a |
In 2018, E.ON UK PLC implemented Google Cloud Platform Speech to Text under the Speech Recognition AI category. The deployment used Google Speech services including speech to text and text to speech to upgrade an existing automatic speech recognition capability across customer voice channels and backend transcription workflows.
Configuration work centered on model selection for streaming and batch transcription, automatic punctuation and formatting, language model tuning, and output normalization for downstream processing. Google Cloud Platform Speech to Text provided core ASR functions for real time transcription, batch file transcription, speaker diarization, and confidence scoring, with transcript outputs prepared for analytics and case handling.
Operational coverage focused on customer service and contact centre voice channels and back office transcription pipelines within E.ON UK PLC, with the architecture hosted on Google Cloud Platform services. Governance established centralized model and transcription policy controls to standardize outputs and integration points with analytics systems. E.ON reported that upgrading to Google Speech services delivered a net positive return on the initial investment within three weeks and realised large business value at relatively small cost.
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Buyer Intent: Companies Evaluating Google Cloud Platform Speech to Text
- NTT Data, a Japan based Professional Services organization with 197777 Employees
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