List of Google Hangouts Customers
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Since 2010, our global team of researchers has been studying Google Hangouts customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Google Hangouts for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Google Hangouts for Audio Video and Web Conferencing include: Cadence, a United States based Professional Services organisation with 12705 employees and revenues of $4.64 billion, Cyient, a India based Professional Services organisation with 16000 employees and revenues of $714.0 million, Octopus Energy, a United Kingdom based Utilities organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Google Hangouts, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Google Hangouts customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cadence | Professional Services | 12705 | $4.6B | United States | Google Hangouts | Audio Video and Web Conferencing | 2020 | n/a |
In 2020, Cadence implemented Google Hangouts for Audio Video and Web Conferencing to standardize real time collaboration across its global workforce. The deployment was driven by the need to support distributed teams in 21 countries and 26 global R&D centers, including the large Noida engineering site, the EMEA headquarters in Bracknell, and the APAC headquarters in Shanghai.
The Google Hangouts implementation focused on core Audio Video and Web Conferencing capabilities, including multi party video meetings, audio conferencing, screen sharing, persistent chat and meeting scheduling workflows. Configuration work emphasized meeting control, user provisioning and presence management to align conferencing capabilities with enterprise collaboration practices.
Operational coverage prioritized engineering, R&D, product development and customer engagement teams, reflecting Cadence’s collaborative working model across research and customer-facing activities. Cadence Google Hangouts Audio Video and Web Conferencing was positioned to support internal design reviews, cross site stand ups and external customer meetings, integrating with established scheduling and access workflows.
Governance was instituted through centralized IT provisioning and standardized usage policies to ensure consistent meeting hygiene across sites, with phased rollout coordinated regionally to account for local time zones and site schedules. Google Hangouts was documented as the primary Audio Video and Web Conferencing platform for Cadence collaboration, with training and policy controls to manage enterprise adoption.
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Cyient | Professional Services | 16000 | $714M | India | Google Hangouts | Audio Video and Web Conferencing | 2020 | n/a |
In 2020, Cyient deployed Google Hangouts as its Audio Video and Web Conferencing solution to standardize remote meetings across corporate and project teams. The deployment leveraged Google Hangouts to support scheduled and ad hoc voice and video sessions, screen sharing, and multi party conferencing for an organization of approximately 16,000 employees and a broad professional services delivery footprint.
Google Hangouts was configured to deliver core conferencing capabilities including video calls, persistent chat threads, and screen and document sharing, aligning with typical Audio Video and Web Conferencing workflows used for engineering reviews, client meetings, and internal stand ups. Cyient also maintains Workday Recruiting on its careers website, and Google Hangouts is used to host remote candidate interviews and hiring manager interviews as part of the recruiting workflow.
The implementation emphasized embedding Google Hangouts into standard collaboration and scheduling processes for HR, recruiting, engineering, and project delivery teams, with configuration of meeting scheduling, user provisioning, and access controls to reflect organizational communication policies. Governance focused on meeting security controls and operationalizing conferencing as a common channel within recruitment and project delivery touchpoints.
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Octopus Energy | Utilities | 100 | $10M | United Kingdom | Google Hangouts | Audio Video and Web Conferencing | 2018 | n/a |
In 2018, Octopus Energy implemented Google Hangouts as its Audio Video and Web Conferencing solution. Google Hangouts was adopted to support customer facing communications and internal collaboration within the customer service organization, specifically to assist billing specialists handling complex energy and billing queries.
Deployment emphasized real-time video and voice calls, presence-aware chat, and screen sharing to enable live resolution workflows consistent with Audio Video and Web Conferencing capabilities. Google Hangouts was used alongside Intercom, Slack, Kraken and Zoom within agent workflows, supporting transitions from asynchronous tickets to live customer conversations and internal escalation paths. Governance focused on standardizing call handling and escalation procedures for the customer service and billing teams, with configuration aligned to support queue workflows and agent collaboration.
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Buyer Intent: Companies Evaluating Google Hangouts
- Parsons Corporation, a United States based Professional Services organization with 19600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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