List of GovPilot GovAlert Customers
Manasquan, 08736, NJ,
United States
Since 2010, our global team of researchers has been studying GovPilot GovAlert customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GovPilot GovAlert for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GovPilot GovAlert for Critical Event Management include: City Of Wheeling, a United States based Government organisation with 400 employees and revenues of $39.0 million, City of Chamblee, GA, a United States based Government organisation with 185 employees and revenues of $36.0 million, City of Trotwood, a United States based Government organisation with 137 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using GovPilot GovAlert, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GovPilot GovAlert customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Chamblee, GA | Government | 185 | $36M | United States | GovPilot | GovPilot GovAlert | Critical Event Management | 2022 | n/a |
In 2022, the City of Chamblee, Georgia deployed GovPilot GovAlert under the Critical Event Management category to enable resident reporting of non emergency municipal issues. The deployment provided smartphone and web channels so residents could submit public works and code enforcement concerns directly to city intake.
GovPilot GovAlert was configured as a Report a Concern mobile and web intake channel, with intake forms, issue categorization, routing logic, and notification rules to move reports into municipal workflows. The implementation emphasized assignment and triage capabilities typical of citizen reporting systems, aligning intake fields and routing rules with departmental responsibilities.
Operational scope expanded across multiple municipal services including public works, code enforcement, and constituent services, with city teams managing case queues and assignments. GovPilot lists Chamblee as a customer since 2022 and local and vendor press document GovAlert usage in the municipality.
Governance centered on departmental ownership of routing rules and standardized intake to ensure consistent handling of resident submissions, and the rollout focused on improving constituent engagement and routing to the appropriate departments.
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City of Trotwood | Government | 137 | $14M | United States | GovPilot | GovPilot GovAlert | Critical Event Management | 2022 | n/a |
In 2022, the City of Trotwood partnered with GovPilot to deploy GovPilot GovAlert under the Critical Event Management category to digitize planning, zoning, and constituent services. The initiative targeted municipal non-emergency reporting and constituent engagement across city departments, with the vendor-hosted application serving as the primary public intake channel.
The deployment included GovPilot's Report-a-Concern feature alongside the GovAlert mobile app to capture non-emergency reports, configure intake workflows, and route submissions to the appropriate municipal teams. GovPilot GovAlert was configured to create centralized digital records for each concern and to support municipal case handling and assignment workflows across affected business functions.
Operational coverage focused on planning, zoning, and constituent services, and the city reported receiving about 5,500 constituent concerns through the system. The city and GovPilot highlighted improved efficiency and enhanced business continuity as outcomes associated with GovPilot GovAlert adoption, while rollout consolidated intake procedures and standardized reporting governance across departments.
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City Of Wheeling | Government | 400 | $39M | United States | GovPilot | GovPilot GovAlert | Critical Event Management | 2022 | n/a |
In 2022, the City Of Wheeling deployed GovPilot GovAlert as part of a broader adoption of GovPilot's 311/Report-a-Concern platform to modernize municipal constituent reporting. GovPilot GovAlert is described in municipal communications within the Critical Event Management category and functions as the city's mobile intake for non-emergency incident reporting.
The implementation included the 311/Report-a-Concern intake module alongside the GovAlert mobile reporting channel, enabling residents to submit non-emergency public works, parks, and code-enforcement issues. Functional capabilities implemented and highlighted in the city release include case creation, workflow routing to responsible departments, automated inspections and notice generation, and status updates back to constituents.
Operational coverage targeted municipal public works, parks, and code enforcement business functions across the City of Wheeling, with the system going live citywide according to the announcement. The deployment centralized constituent intake on a single platform and shifted inspection initiation and notice issuance from manual handling to system-driven automation.
Governance and process changes centered on automated inspection triggers and standardized notice templates to streamline follow-up and align case handling across departments. The city release explicitly states the configuration of automated inspections and notice generation improved response times and staff productivity.
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Buyer Intent: Companies Evaluating GovPilot GovAlert
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