List of GovTech StackOps Customers
Singapore, 117438,
Singapore
Since 2010, our global team of researchers has been studying GovTech StackOps customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GovTech StackOps for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GovTech StackOps for Application Performance Management include: Gov.sg, a Singapore based Government organisation with 153000 employees and revenues of $47.68 billion, Ministry of Education Singapore, a Singapore based Government organisation with 63000 employees and revenues of $12.00 billion, GovTech Singapore, a Singapore based Government organisation with 4073 employees and revenues of $1.60 billion, Workforce Singapore, a Singapore based Government organisation with 570 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using GovTech StackOps, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GovTech StackOps customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gov.sg | Government | 153000 | $47.7B | Singapore | GovTech | GovTech StackOps | Application Performance Management | 2024 | n/a |
In 2024 Gov.sg deployed GovTech StackOps as a whole of government observability platform. GovTech StackOps was developed by GovTech on Elastic Cloud hosted on AWS and functions as an Application Performance Management solution to consolidate telemetry across Singapore public services.
The implementation centralizes telemetry ingestion, log and metric aggregation, infrastructure and application performance monitoring, alerting, and incident detection and resolution capabilities. GovTech StackOps provides shared dashboards and search driven observability workflows consistent with Application Performance Management practices, enabling correlated analysis of metrics and logs across services and infrastructure.
Operational scope covers whole of government agencies across Singapore, integrating telemetry feeds from agency systems and infrastructure into the Elastic Cloud hosted GovTech StackOps instance. Governance and rollout emphasized cross agency monitoring and collaboration with shared dashboards and incident workflows to improve incident detection and resolution, and according to Elastic and GovInsider the initiative has improved cross agency monitoring and collaboration.
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GovTech Singapore | Government | 4073 | $1.6B | Singapore | GovTech | GovTech StackOps | Application Performance Management | 2016 | n/a |
In 2016, GovTech Singapore deployed GovTech StackOps as part of the Monitoring component of the Singapore Government Tech Stack to enable agencies to adopt Site Reliability Engineering practices. The deployment was positioned to shift monitoring and logging into the development cycle, embedding operational concerns and reliability concepts into application lifecycles.
GovTech StackOps is presented as a Monitoring tool with a focus on the most critical user actions of a service, and it implements automated reactions based on golden monitoring and logging metrics such as latency, load, limit, and errors. Functional modules and capabilities implemented include Application Performance Monitoring, cross-cluster replication, autoscaling, continuous monitoring, and network security, with observability provided through logs and traces.
The implementation is tied to an Elastic Cloud deployment, a managed service that enables metrics monitoring and application observability using logs and traces, and supports operational transparency for effective incident response. Operational coverage emphasizes agencies and Whole-of Government products and services, with outputs aggregated for service owners, administrators, and customers, and onboarding handled through a central StackOps team with typical setup completion within one business day.
Governance and process restructuring centered on enabling Site Reliability Engineering and integrating monitoring and logging into development workflows to support System Level Objective tracking across government services. Adopted benefits explicitly stated include rapid and simple monitoring setup, aggregated metric presentations tailored to stakeholders, resolution of SLO tracking gaps for Whole-of Government services, and a one-stop solution for monitoring the health of government applications under the Application Performance Management category.
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Ministry of Education Singapore | Government | 63000 | $12.0B | Singapore | GovTech | GovTech StackOps | Application Performance Management | 2023 | n/a |
In 2023 the Ministry of Education Singapore implemented GovTech StackOps for Application Performance Management to support the Thank You Cher portal, an education services website delivered using SGTS building blocks CStack. The deployment demonstrated a rapid container based production rollout for the portal while leveraging StackOps as the SG Tech Stack observability component.
The implementation centered on Application Performance Management capabilities, with instrumentation focused on metrics collection, centralized logging, distributed tracing, alerting, and dashboarding to monitor containerized services and Kubernetes clusters. GovTech StackOps was used to provide observable telemetry and operational dashboards across service tiers, consistent with its role within the SG Tech Stack observability layer.
Use of GovTech StackOps for the Thank You Cher portal is inferred because StackOps is listed as the SG Tech Stack observability component and the portal was built on SGTS CStack building blocks. Operational coverage targeted the Ministry digital services and platform operations teams supporting the portal, with governance aligned to platform level observability and standardized alerting and incident response workflows across staging and production environments.
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Government | 570 | $65M | Singapore | GovTech | GovTech StackOps | Application Performance Management | 2022 | n/a |
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