List of Greyhound CRM Customers
Melle, 49324,
Germany
Since 2010, our global team of researchers has been studying Greyhound CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Greyhound CRM for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Greyhound CRM for Customer Support include: Amla Natur Vertriebs, a Germany based Retail organisation with 31 employees and revenues of $3.0 million, Greyhound Software, a Germany based Professional Services organisation with 20 employees and revenues of $2.0 million, Hubtechnik24, a Germany based Retail organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Greyhound CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Greyhound CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Amla Natur Vertriebs | Retail | 31 | $3M | Germany | Greyhound software | Greyhound CRM | Customer Support | 2020 | n/a | In 2020, Amla Natur Vertriebs deployed Greyhound CRM to provide Customer Support and to centralize customer interactions for its retail business operating at https://www.ayurveda-marktplatz.de/. The Greyhound CRM implementation is web-hosted and integrated directly into the company website, positioning Greyhound CRM as the customer-facing support layer that captures inbound inquiries and consolidates customer contact records for Amla Natur Vertriebs. Configuration emphasized core Customer Support capabilities, including ticketing and case management, contact profile management, automated routing, and templated response workflows. Operationally the system is used by customer service and front-office teams, and it is integrated with on-site contact forms and email capture to create support tickets and persistent customer histories in Greyhound CRM, enabling structured case handling and resolution workflows. | |
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Greyhound Software | Professional Services | 20 | $2M | Germany | Greyhound software | Greyhound CRM | Customer Support | 2021 | n/a | In 2021, Greyhound Software implemented Greyhound CRM for Customer Support on its website. The deployment serves a 20 person professional services firm in Germany and is configured to capture customer inquiries directly via web based support forms and site embedded interfaces, routing incoming contacts into a centralized support intake. Greyhound CRM was configured to provide core Customer Support capabilities including ticketing, case management, contact management, automated email routing, and a knowledge base for client self service. Configuration emphasized support workflow automation, ticket lifecycle states, priority and service level tagging, and role based access controls for support and account teams. Operational scope focuses on client facing support and delivery teams, consolidating web sourced cases into a single application instance to enable consistent case ownership and standardized response workflows. Governance centered on centralized ticket assignment, defined escalation steps, and reporting dashboards to track case status across the organization, with the website integration acting as the primary channel for incoming requests. | |
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Hubtechnik24 | Retail | 15 | $1M | Germany | Greyhound software | Greyhound CRM | Customer Support | 2020 | n/a | In 2020 Hubtechnik24 implemented Greyhound CRM on their website. Hubtechnik24 deployed Greyhound CRM as a Customer Support application to capture web inquiries and centralize customer interactions for its online retail operations in Germany, with the public website serving as the primary intake channel for customer contact and ticket creation. The deployment aligns with a lightweight SaaS style architecture common for small retailers, with an embedded web widget or contact form feeding a centralized Greyhound CRM instance and role based access for a compact support team. Functional capabilities aligned to the Customer Support category include contact capture, ticket tracking, basic contact and case management, and routing workflows to support agents, and the configuration connects Hubtechnik24, Greyhound CRM, Customer Support, and the customer service business function into a single operational flow. |
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