List of Hansen CCB Customers
Melbourne, 3108, VIC,
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Since 2010, our global team of researchers has been studying Hansen CCB customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hansen CCB for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hansen CCB for Utilities Customer Care and Billing include: Riks TV, a Norway based Media organisation with 80 employees and revenues of $6.0 million, VSE NET, a Germany based Professional Services organisation with 42 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Hansen CCB, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hansen CCB customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Riks TV | Media | 80 | $6M | Norway | Hansen Technologies | Hansen CCB | Utilities Customer Care and Billing | 2025 | n/a |
In 2025, RiksTV extended its commitment to Hansen Technologies and moved to upgrade and transform to the latest version of Hansen CCB in the cloud. The program is positioned as a Utilities Customer Care and Billing implementation to modernize core billing and customer care for one of Norway’s leading pay TV and streaming providers.
The Hansen CCB deployment focuses on unified rating, billing, and customer care capabilities, configured to support IPTV, content packages, bundled offers, fixed and mobile telephony, and broadband services. Hansen CCB is implemented as the central business platform to reduce operational complexity and support accelerated product innovation across subscription and content billing workflows.
Architecturally the project is a cloud-centric implementation, aligned with RiksTV’s AWS cloud transformation and designed to move away from Oracle toward a more flexible open-source, cloud-agnostic stack. The upgrade is part of the Hansen Suite for Communications, Technology & Media and targets a path to cloud-native operations while deploying the latest Hansen CCB version in a managed cloud model.
Operational scope centers on billing, activation, digital channels, and customer care functions across RiksTV’s Norwegian service footprint, with the agreement extending a long-term vendor relationship with Hansen Technologies. RiksTV has stated an expected ROI timeline of 18 months and a deliberate focus on governance to secure scalability, reliability, and reduced operational cost as the company transitions to cloud-native billing and customer care.
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VSE NET | Professional Services | 42 | $5M | Germany | Hansen Technologies | Hansen CCB | Utilities Customer Care and Billing | 2023 | n/a |
In 2023, VSE NET upgraded to the latest version of Hansen CCB. VSE NET implemented Hansen CCB, a Utilities Customer Care and Billing application, to modernize customer care, billing and product management for the German network operator.
The Hansen CCB deployment aggregates customer, product and technical data into a unified business platform and provides ERP aligned capabilities, flexible rating and billing, customer care functionality, product management modules, accounting improvements and provisioning process support. Hansen CCB supports convergent service delivery for fixed and mobile telephony, broadband, IPTV, content packages and bundled offers, reflecting typical Utilities Customer Care and Billing functional workflows.
Operational coverage for the upgrade targets customer service, billing, product management, accounting and provisioning teams within VSE NET, leveraging the vendor relationship established with Hansen since 2001 to execute the version upgrade. The implementation centralizes transactional and master data for these business functions, reducing operational complexity across the operator's service and revenue management processes in Germany.
Governance for the upgrade focused on version migration to the Hansen Suite for Communications, Technology & Media, enabling accelerated time to market and improved customer experience as stated by the vendor. Explicit outcomes communicated include enhanced customer care, billing and product management capabilities, improved accounting and provisioning processes, and reduced cost and operational complexity.
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Buyer Intent: Companies Evaluating Hansen CCB
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