List of HCHB Smart Scheduling Customers
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United States
Since 2010, our global team of researchers has been studying HCHB Smart Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HCHB Smart Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HCHB Smart Scheduling for Workforce Scheduling include: Amedisys, a United States based Healthcare organisation with 20000 employees and revenues of $2.22 billion, Team Select Home Care, a United States based Healthcare organisation with 1400 employees and revenues of $320.0 million, Vna Of Southeast Missouri, a United States based Healthcare organisation with 14 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using HCHB Smart Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HCHB Smart Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amedisys | Healthcare | 20000 | $2.2B | United States | Homecare Homebase | HCHB Smart Scheduling | Workforce Scheduling | 2024 | n/a |
In 2024, Amedisys implemented HCHB Smart Scheduling to automate visit assignment and optimize caregiver allocation across its nationwide home health network. This deployment was a Workforce Scheduling initiative focused on operations and HR within the United States, aligning scheduling workflows with clinical continuity of care and routing efficiency.
The HCHB Smart Scheduling implementation centered on automated visit assignment and caregiver matching capabilities, with configuration of scheduling rules, skill and certification matching, time window constraints, and route aware assignment logic. Functional modules included the Smart Scheduling engine, calendar orchestration, and exception handling workflows to enable automated scheduling coverage while preserving manual override by schedulers.
Operational coverage extended across Amedisys scheduling teams, field nursing and caregiving staff, and centralized operations, consolidating workforce scheduling for home health locations nationwide in the United States. Integrations are not specified in source materials, therefore the implementation emphasized internal orchestration between the HCHB Smart Scheduling engine and existing operational scheduling processes to improve continuity of care and routing efficiency.
Governance shifted toward centralized scheduling policies, standardized exception management, and scheduler role redefinition to support large scale automation, with a phased national rollout across sites. The program reported up to 70 percent of visits scheduled via HCHB Smart Scheduling and a reduction in manual scheduler workload, outcomes that reinforced automated assignment and routing as core operational controls.
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Team Select Home Care | Healthcare | 1400 | $320M | United States | Homecare Homebase | HCHB Smart Scheduling | Workforce Scheduling | 2024 | n/a |
In 2024, Team Select Home Care implemented HCHB Smart Scheduling as a Workforce Scheduling application across its multi-state United States operations, targeting scheduling and workforce coordination in operations and HR. The deployment was positioned as part of the company growth strategy and focused on automating intake-to-schedule flows to sustain expansion across clinical and home care sites.
HCHB Smart Scheduling was configured to automate complex visit routing and scheduling rules, employing schedule optimization and rules-based matching to align caregiver skills, availability, and client requirements. Configuration work emphasized visit bundling and route sequencing to reduce manual scheduler decisions and to increase scheduler productivity.
The implementation was centered on operational workflows, integrating HCHB Smart Scheduling into intake and field scheduling processes and workforce orchestration rather than into peripheral business systems. Operational coverage included central scheduling teams and field care coordination across multiple states, with mobile schedule delivery and real time schedule updates implied as standard Workforce Scheduling capabilities.
Governance and rollout focused on standardizing scheduling policies and handoffs between intake, scheduling, and field operations to enable operational scalability. The deployment explicitly supported improved scheduler productivity and intake-to-schedule efficiency, enabling continued expansion of Team Select Home Care without introducing specific outcome metrics.
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Vna Of Southeast Missouri | Healthcare | 14 | $2M | United States | Homecare Homebase | HCHB Smart Scheduling | Workforce Scheduling | 2025 | n/a |
In 2025 Vna Of Southeast Missouri implemented HCHB Smart Scheduling, a Workforce Scheduling application. The deployment targeted alignment of clinician availability with patient needs across a rural service area in Southeast Missouri to reduce travel and idle time.
HCHB Smart Scheduling was configured to orchestrate caregiver schedules, optimize visit sequences, and match clinician skills and availability to patient appointments. The implementation ran alongside HCHB Patient Visit Reminders to close the scheduling and confirmation loop, combining schedule optimization with automated patient outreach and visit confirmation workflows.
Operational coverage emphasized field nursing and scheduling coordinators supporting visiting nurse services across the regional territory, impacting clinical operations, field dispatch, and daily scheduling processes. The project integrated scheduling and visit reminder workflows to streamline appointment confirmation and reduce wasted travel time for clinicians.
Governance adjustments included centralized schedule coordination and revised dispatcher and clinician workflows to enforce new scheduling policies and availability rules. The effort produced improved clinician efficiency and a reported 15% increase in active daily census ADC, while also reducing travel and time waste in the rural service area.
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