List of HealthStream ShiftWizard Customers
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Since 2010, our global team of researchers has been studying HealthStream ShiftWizard customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HealthStream ShiftWizard for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HealthStream ShiftWizard for Workforce Scheduling include: WakeMed, a United States based Healthcare organisation with 12000 employees and revenues of $2.20 billion, Deaconess Health System, a United States based Healthcare organisation with 8000 employees and revenues of $1.30 billion, Boffa Surgical Group, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using HealthStream ShiftWizard, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HealthStream ShiftWizard customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boffa Surgical Group | Healthcare | 10 | $1M | United States | HealthStream | HealthStream ShiftWizard | Workforce Scheduling | 2016 | n/a |
In 2016, Boffa Surgical Group implemented HealthStream ShiftWizard, a Workforce Scheduling application. The deployment centralized scheduling, shift communication, and introduced a non-monetary incentive program called Work Perks to support internal staffing fills. This Workforce Scheduling and HR initiative was executed across the Chicago-region system and digitized core staffing processes.
The HealthStream ShiftWizard implementation configured scheduling engine capabilities for shift assignments and roster management, automated notifications for shift changes, and self-service shift swapping and bidding workflows. The non-monetary incentive program Work Perks was embedded in scheduling processes to encourage internal coverage and reduce reliance on agency staffing.
Operational coverage focused on nursing and clinical staffing across multiple sites in the Chicago region, centralizing internal communications and staffing coordination. The deployment brought scheduling, staff communication, and incentive mechanisms into a single platform to streamline staffing execution and administrative oversight.
Governance changes included formalized staffing workflows and oversight by HR and nursing leadership, with digitized approval and communication paths. The program reduced agency nurse costs by $1.4 million within a year and improved staff morale and internal communications as part of the overall Workforce Scheduling effort.
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Deaconess Health System | Healthcare | 8000 | $1.3B | United States | HealthStream | HealthStream ShiftWizard | Workforce Scheduling | 2015 | n/a |
In early 2015, Deaconess Health System implemented HealthStream ShiftWizard as an enterprise-wide Workforce Scheduling solution to streamline staffing across its multiple hospital sites. The deployment established HealthStream ShiftWizard as the central scheduling application for nursing, positioning Workforce Scheduling as a core HR tool to standardize shift management and roster control across the system.
The implementation concentrated on workforce scheduling capabilities typical for the category, with configuration focused on schedule creation, rules-based staffing, time-off and availability management, and shift swapping to support nursing operations. Initial configuration and governance centered on nursing managers and unit-level schedulers, with templates and policy controls applied to enforce staffing rules and reduce ad hoc rostering.
Operational coverage was extended beyond inpatient nursing to ancillary departments, with the platform subsequently rolled out to Pharmacy and Dietary staffing workflows. The rollout approach used a phased extension from clinical nursing to ancillary services, aligning department-level schedules under a common Workforce Scheduling application to improve cross-departmental visibility and coordination.
Governance changes included centralized scheduling policies and standardized shift assignment workflows to support consistent staffing practices across hospitals. The case study reports explicit operational outcomes of reduced management time and lower overtime and agency usage following the ShiftWizard implementation, reflecting improvements in scheduling efficiency and labor utilization.
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WakeMed | Healthcare | 12000 | $2.2B | United States | HealthStream | HealthStream ShiftWizard | Workforce Scheduling | 2013 | n/a |
In 2013, WakeMed deployed HealthStream ShiftWizard for Workforce Scheduling across inpatient nursing, surgical services, and emergency departments as a workforce scheduling HR initiative. The initial rollout targeted clinical staffing allocation and was subsequently expanded system-wide to support broader workforce management needs across the health system.
WakeMed configured HealthStream ShiftWizard to centralize schedule creation and enforcement, implement automated shift assignment rules and overtime controls, and standardize time-off and staffing request workflows. The deployment emphasized schedule optimization and staffing allocation capabilities common to Workforce Scheduling solutions, and HealthStream ShiftWizard was used to operationalize these capabilities across unit-level rosters and department calendars.
Governance and process changes accompanied the technical rollout, with HR and nursing leadership adopting centralized scheduling policies and common staffing workflows to reduce unplanned overtime. WakeMed reported $2.1 million in FTE overtime cost savings over the first two years and significantly reduced nursing overtime, outcomes that supported the decision to broaden HealthStream ShiftWizard usage for enterprise workforce management.
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