List of Hearst Blackbook Customers
New York, 10019, NY,
United States
Since 2010, our global team of researchers has been studying Hearst Blackbook customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hearst Blackbook for Automotive ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hearst Blackbook for Automotive ERP include: BMO Transportation Finance., a United States based Banking and Financial Services organisation with 800 employees and revenues of $150.0 million, Kinetic Advantage, a United States based Banking and Financial Services organisation with 200 employees and revenues of $35.0 million, HopDrive, a United States based Transportation organisation with 40 employees and revenues of $10.0 million, Carsfast, a United States based Automotive organisation with 25 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Hearst Blackbook, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hearst Blackbook customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BMO Transportation Finance. | Banking and Financial Services | 800 | $150M | United States | Hearst | Hearst Blackbook | Automotive ERP | 2016 | n/a |
In 2016, BMO Transportation Finance implemented Hearst Blackbook as its Automotive ERP solution to support credit underwriting and collateral valuation for transportation finance operations. The deployment centered on dealer and fleet loan and lease application processing, consolidating workflows used by credit analysts who reviewed dealer-submitted and sales rep-submitted financing requests.
Configuration emphasized credit application intake and underwriting workflows, credit scoring inputs, and a collateral valuation capability that referenced Hearst Blackbook vehicle values alongside proprietary asset data. The implementation included modules for reporting reconciliation and bureau data consumption to support advance calculation and loan structure decisions, and it incorporated escalation pathways for transactions that exceeded delegated approval authority.
Operational integrations aligned Hearst Blackbook valuation feeds with credit data sources used by BMO Transportation Finance, including consumer bureau and commercial reporting inputs such as Experian, PayNet, and Dun & Bradstreet, and internal financial statement and tax return reviews. Day to day use covered credit analysts in the Transportation Finance group in Dallas, enabling dealer relationship management, underwriting decisions, fraud detection workflows, and funding coordination.
Governance and process changes were instituted, analysts tested and advised on software improvements, and a structured escalation and reporting correction process was used to address discrepancies. Explicit outcomes recorded during this period included identification and logging of hundreds of PayNet reporting errors, escalation of suspected fraud or straw purchase cases, presentation of approval recommendations to management, and resolution of urgent funding delays using the Hearst Blackbook integrated workflows.
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Carsfast | Automotive | 25 | $2M | United States | Hearst | Hearst Blackbook | Automotive ERP | 2020 | n/a |
In 2020, Carsfast integrated Hearst Blackbook into its contactless, SMS driven digital dealership and appraisal decision engine in the United States. Hearst Blackbook was implemented as an Automotive ERP component to supply VIN level valuations and inventory pricing to Carsfast's digital retail workflows.
The implementation connected Hearst Blackbook VIN specific valuation APIs and inventory pricing APIs directly into Carsfast's appraisal and decisioning layer. Valuation API and inventory pricing capabilities were configured to return vehicle specific market values and dynamic list pricing, enabling automated appraisal scoring and real time pricing feedback during SMS interactions.
Integration followed an API first architecture, with Hearst Blackbook acting as the authoritative pricing and valuation feed for Carsfast's SMS flows, buyer screening, and financing pre approved processes. Operational coverage focused on Carsfast's United States digital retail operations, impacting appraisal, buyer acquisition, and financing workflows.
The integration delivered more precise appraisals and pre approved vehicle lists for Carsfast's buyer and financing workflows, with governance centered on mapping Hearst Blackbook API responses into Carsfast's appraisal logic and inventory presentation rules to ensure consistent valuation and pricing in SMS driven customer journeys.
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HopDrive | Transportation | 40 | $10M | United States | Hearst | Hearst Blackbook | Automotive ERP | 2021 | n/a |
In 2021 HopDrive integrated Hearst Blackbook as part of its Automotive ERP tooling to enable data driven appraisals and expand inventory acquisition workflows. HopDrive integrated Hearst Blackbook to bring published valuation intelligence into consumer pickup and inspection flows, positioning Hearst Blackbook within HopDrive appraisal routing and dealer engagement processes.
The implementation leveraged appraisal and inventory pricing API capabilities from Hearst Blackbook to populate vehicle condition reports and automated valuation fields, an inference aligned with Automotive ERP functionality for appraisal automation. Configuration work focused on mapping Blackbook valuation outputs into HopDrive inspection templates and pricing engines, enabling appraisal responses to be attached to individual vehicle intake records.
Integration scope covered on site and concierge vehicle pickups and virtual inspections, enabling dealers across the United States to receive Black Book enabled appraisals directly from HopDrive pickup events. The integration connected valuation data into HopDrive workflows that support consumer drive ins and dealer lead generation without adding third party integrations beyond Hearst Blackbook.
Operational governance emphasized appraiser workflow changes and lead routing, HopDrive embedding Blackbook valuation checks into inspection sign off and dealer notification processes. The integration improved appraisal accuracy and supported increased dealer lead generation from consumer drive ins and virtual inspections, as reported in the integration announcement.
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Banking and Financial Services | 200 | $35M | United States | Hearst | Hearst Blackbook | Automotive ERP | 2020 | n/a |
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