List of HelpOnClick Customers
HelpOnClick
P.O. Box 250133,
Plano, 75025-0133, TX,
United States
Plano, 75025-0133, TX,
United States
1 972-891-8910
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying HelpOnClick customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HelpOnClick for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HelpOnClick for Customer Engagement include: Days Motor Group United Kingdom, a United Kingdom based Automotive organisation with 562 employees and revenues of $327.0 million, Interagua, a Ecuador based Utilities organisation with 1200 employees and revenues of $190.0 million, Boxlight, a United States based Manufacturing organisation with 183 employees and revenues of $185.0 million, Mon Motors, a United Kingdom based Automotive organisation with 650 employees and revenues of $108.0 million, Platinum Home Mortgage Corporation, a United States based Banking and Financial Services organisation with 400 employees and revenues of $90.0 million and many others.
Contact us if you need a completed and verified list of companies using HelpOnClick, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HelpOnClick customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advanced Security Systems | Professional Services | 100 | $20M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2016 | n/a |
In 2016, Advanced Security Systems implemented HelpOnClick for Customer Engagement on its customer-facing website. The HelpOnClick implementation is delivered as an embedded web widget across the public site to enable live chat and real-time visitor engagement with prospects and customers.
The deployment supports Sales and Customer Support functions, with core capabilities including live chat, proactive messaging, visitor tracking, and chat transcript capture consistent with Customer Engagement applications. Administration and configuration were managed centrally to align chat routing and user permissions with existing support workflows and marketing lead capture processes.
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Alexander Exterminating Co | Professional Services | 12 | $2M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2018 | n/a |
In 2018, Alexander Exterminating Co deployed HelpOnClick on its public website. The HelpOnClick implementation serves as a Customer Engagement solution providing live chat, visitor context capture, and web contact capture to support customer service and inbound lead generation. The deployment is embedded site-wide via the HelpOnClick chat widget and is configured for immediate routing of customer messages to internal staff.
Functional capabilities included in the implementation are real-time messaging, visitor page context visibility, canned responses, and conversation history accessible through the HelpOnClick admin console. Operational scope is focused on customer-facing operations within the small professional services team, with configuration and chat handling managed by operations and service staff. Governance is lightweight and centralized to a small administrative user set, and the rollout is limited to the company website.
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American Pearl & General Co | Distribution | 10 | $1M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2013 | n/a |
In 2013 American Pearl & General Co implemented HelpOnClick on its public website to provide an online customer engagement channel, deploying HelpOnClick as a Customer Engagement application to support customer service and online sales inquiries. The deployment was oriented toward a compact operational footprint suitable for a 10 person distribution firm, with the application serving as the primary web chat interface for site visitors.
The HelpOnClick implementation used a cloud hosted Customer Engagement architecture, with an embedded website widget and a centralized administrative console for configuration. Functional capabilities applied align to typical Customer Engagement workflows, including real time chat messaging, visitor monitoring and session targeting, canned responses and offline message capture, and basic contact capture for follow up by sales or support.
Governance was managed through a small number of site administrators who configured chat availability, canned reply libraries, and routing rules to internal staff, aligning the widget to existing email and web inquiry handling procedures. Operational coverage focused on web driven customer interactions with configuration and user training kept lightweight to match the company size, while HelpOnClick remained the primary Customer Engagement touchpoint on americanpearl.com.
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Aqueous Technologies | Manufacturing | 20 | $3M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2014 | n/a |
In 2014, Aqueous Technologies deployed HelpOnClick on its public website to provide Customer Engagement capabilities. The implementation targeted the company website hosted in the United States and supported a small manufacturing operator of about 20 employees, using the web channel to capture inbound customer and partner inquiries. HelpOnClick was embedded as a web chat widget and managed through the vendor console to centralize customer-facing interactions.
HelpOnClick configuration emphasized real-time chat, visitor monitoring, canned responses, offline messaging, and chat transcript capture, aligning with standard Customer Engagement workflows. Agent accounts were provisioned for sales and support personnel, basic chat routing rules were defined to direct conversations to available staff, and automated replies and offline form capture were enabled to handle out-of-hours traffic. The full HelpOnClick application name appears in user-facing chat flows and in the administrative interface used by the team.
Operational governance was organized around a small admin group responsible for widget configuration, user access, and transcript retention, with policy changes applied through the HelpOnClick web console. Deployment followed a lightweight SaaS architecture, implemented via a site snippet and iterative activation across priority pages to minimize disruption. The implementation connected web interactions to internal sales and customer service functions, embedding HelpOnClick into the companys Customer Engagement and support workflow.
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Atlas Oil Transportation | Oil, Gas and Chemicals | 11 | $2M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2018 | n/a |
In 2018, Atlas Oil Transportation implemented HelpOnClick on its public website to provide Customer Engagement capabilities. Atlas Oil Transportation deployed HelpOnClick as an embedded web chat and visitor engagement tool to capture inbound inquiries and support sales and customer service contact workflows.
Functional modules implemented include a live chat widget, visitor monitoring, canned responses, chat transcripts, and offline messaging, aligned with standard Customer Engagement functionality. Configuration and administration are managed through the HelpOnClick management console, enabling chat routing, canned reply libraries, and session logging for follow up, with operational coverage limited to web interactions on atlasoil.com.
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Manufacturing | 183 | $185M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2018 | n/a |
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Insurance | 10 | $1M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2015 | n/a |
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Education | 18 | $2M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2014 | n/a |
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Distribution | 10 | $1M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2014 | n/a |
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Life Sciences | 150 | $20M | United States | HelpOnClick | HelpOnClick | Customer Engagement | 2015 | n/a |
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Showing 1 to 10 of 43 entries
Buyer Intent: Companies Evaluating HelpOnClick
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD HelpOnClick Coverage
HelpOnClick is a Customer Engagement solution from HelpOnClick.
Companies worldwide use HelpOnClick, from small firms to large enterprises across 21+ industries.
Organizations such as Days Motor Group United Kingdom, Interagua, Boxlight, Mon Motors and Platinum Home Mortgage Corporation are recorded users of
HelpOnClick for Customer Engagement.
Companies using HelpOnClick are most concentrated in Automotive, Utilities and Manufacturing, with adoption spanning over 21 industries.
Companies using HelpOnClick are most concentrated in United Kingdom, Ecuador and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of HelpOnClick across Americas, EMEA, and APAC.
Companies using HelpOnClick range from small businesses with 0-100 employees - 76.74%, to mid-sized firms with 101-1,000 employees - 20.93%, large organizations with 1,001-10,000 employees - 2.33%, and global enterprises with 10,000+ employees - 0%.
Customers of HelpOnClick include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified HelpOnClick customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.