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List of Herbert-ABS CargoMax Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Arriva TrainCare Transportation 250 $70M United Kingdom Herbert-ABS Herbert-ABS CargoMax Fleet Management 2018 n/a In 2018 Arriva TrainCare implemented Herbert-ABS CargoMax as its Fleet Management platform to centralize rolling stock asset management and maintenance operations. Herbert-ABS CargoMax was deployed to support maintenance planning, asset registers, work order orchestration and technician tasking for Arriva TrainCare maintenance and engineering teams in the United Kingdom. The implementation configured core Fleet Management capabilities including computerized maintenance management workflows for scheduled and adhoc maintenance, a centralized parts and inventory module, work order lifecycle management, compliance and audit tracing, and role-based technician mobile workflows. System configuration emphasized standardized maintenance procedures, asset hierarchies and configurable service intervals to align workshop operations and engineering planning. Integrations were established with the companys SAP Business One ERP, Crystal Reports, SQL Server, Power BI and iDocuments OCR to enable parts and inventory data exchange, document ingestion for scanned maintenance records, and consolidated reporting. Data flows were structured to feed reporting and business intelligence layers, with SQL Server serving as the transactional repository for CargoMax and Crystal Reports and Power BI used for operational and executive reporting. Governance and rollout were managed through a Business Systems Co-ordinator role supported by project management and business analysis activities, including terms of reference and configuration change control. The Business Systems Co-ordinator also led the integration phase with SAP Business One under a contracted engagement between October 2019 and April 2020, aligning CargoMax operational workflows with enterprise reporting and procurement processes.
Crowley Transportation 7000 $3.5B United States Herbert-ABS Herbert-ABS CargoMax Fleet Management 2016 n/a In 2016, Crowley implemented Herbert-ABS CargoMax. Herbert-ABS CargoMax was deployed as a Fleet Management application to provide cargo planning and stability support for Crowley Maritime operations, with visible use by Port Engineers based in the Jacksonville, Florida area. The implementation covered core Herbert-ABS CargoMax capabilities typical for maritime cargo systems, including cargo planning and stowage visualization, intact and damage stability calculations, lashing and securing workflows, and standardized cargo documentation and manifest outputs. Configuration work aligned stability and load rules to the vessel classes Crowley operates, and Port Engineers used the application for load calculation, equipment control and operational decision support. Operational scope spanned Marine Operations, Vessel Operations, Crewing, Engineering, Chartering Operations, Equipment Control and associated documentation and pricing functions, reflecting the cross-functional responsibilities listed by Crowley port engineering staff. Workstation and shipboard access patterns emphasized procedural adoption in vessel operations and documentation workflows, and operators reported proficiency using Herbert-ABS CargoMax alongside Microsoft Office, SharePoint, Filenet, Lawson and Oracle in day to day maritime operations.
The Perfume Shop Retail 1800 $310M United Kingdom Herbert-ABS Herbert-ABS CargoMax Fleet Management 2019 n/a In 2019 The Perfume Shop deployed Herbert-ABS CargoMax as its Fleet Management application to centralize transportation and distribution oversight for its United Kingdom operations. The implementation targeted the retailer’s logistics and store replenishment workflows, aligning fleet controls with a business that operates approximately 1800 employees and reported revenue of 310000000, while maintaining corporate operations on the company website. Herbert-ABS CargoMax was configured to provide core Fleet Management capabilities, including vehicle scheduling and dispatch, telematics ingestion and monitoring, maintenance scheduling, and load planning. Configuration work emphasized rule-based route orchestration, driver assignment workflows, and compliance reporting modules consistent with fleet operational controls. The deployment was executed alongside The Perfume Shop’s existing Zendesk Support Ticketing System used on the corporate website, with CargoMax serving logistics and transport teams while Zendesk continued to manage customer-facing support tickets. Operational coverage focused on logistics, warehouse operations, and store delivery channels across the United Kingdom, with CargoMax operating as the centralized fleet control layer. Governance changes instituted role-based access controls, formalized scheduling and maintenance workflows, and centralized operational ownership within the retailer’s logistics function to standardize dispatch and compliance processes. Herbert-ABS CargoMax served as the authoritative system for fleet data and operational policy enforcement for the company’s transport activities.
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