List of Heroix Customers
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Since 2010, our global team of researchers has been studying Heroix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Heroix for Database Performance Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Heroix for Database Performance Monitoring include: Cape Cod HealthCare, a United States based Healthcare organisation with 5000 employees and revenues of $900.0 million, Hudson Valley Lighting, a United States based Manufacturing organisation with 75 employees and revenues of $44.0 million, Tass, a Russia based Media organisation with 1700 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Heroix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Heroix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cape Cod HealthCare | Healthcare | 5000 | $900M | United States | Heroix | Heroix | Database Performance Monitoring | 2014 | n/a |
In 2014, Cape Cod HealthCare deployed Heroix Longitude to monitor hospital systems, databases, and data centers. Heroix was implemented as a Database Performance Monitoring solution to improve availability and alerting across Cape Cod HealthCare's healthcare IT environment in the United States.
The deployment concentrated on database and infrastructure monitoring, with configuration aligned to continuous performance instrumentation, threshold-based alerting, and centralized event correlation. Functional coverage emphasized real-time database performance metrics and infrastructure health indicators to support proactive incident detection and response within hospital IT operations.
Operational scope included hospital systems, on-premises data centers, and supporting database platforms across Cape Cod HealthCare sites in the United States, consolidating monitoring telemetry into Heroix Longitude for unified visibility. The implementation affected IT operations and monitoring workflows by centralizing alerts and performance dashboards for database and infrastructure teams.
Governance focused on streamlining alerting and availability oversight, and vendor testimonials indicate the Heroix Longitude deployment replaced multiple, costlier solutions. Outcomes explicitly stated include improved availability monitoring and enhanced alerting for Cape Cod HealthCare's healthcare IT environment.
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Hudson Valley Lighting | Manufacturing | 75 | $44M | United States | Heroix | Heroix | Database Performance Monitoring | 2015 | n/a |
In 2015 Hudson Valley Lighting implemented Heroix for Database Performance Monitoring. The deployment centered on Heroix Longitude capabilities to monitor SQL and Microsoft Exchange instances and other infrastructure during large IT projects including SAP conversions, with emphasis on proactive alerting to avoid outages.
Implementation included database performance monitoring, real-time alerting, and infrastructure instrumentation, leveraging Heroix Longitude to capture SQL performance counters, query latency, and Exchange service health as part of project risk mitigation. Configuration emphasized project-phase monitoring during ERP cutover windows, enabling targeted thresholds and escalation rules. The full application name Heroix appears in operational runbooks used by IT and infrastructure teams.
Operational scope covered IT operations and ERP infrastructure support across the companys data center footprint, and monitoring workflows were embedded into change and incident management processes to provide proactive notifications to operations staff. Outcomes cited included avoidance of outages and faster detection via proactive alerts, aligned with the Database Performance Monitoring objectives of the implementation.
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Tass | Media | 1700 | $15M | Russia | Heroix | Heroix | Database Performance Monitoring | 2016 | n/a |
In 2016, TASS implemented Heroix to monitor website availability and backend systems for its news and site infrastructure in Russia. The deployment used Heroix Longitude as the operational tool for Database Performance Monitoring, with primary stewardship by the TASS site operations team to instrument web servers, application tiers, and database instances that support the newsroom and public site.
Configuration focused on availability and infrastructure monitoring modules, including real-time alerting, database performance dashboards, and transaction-level tracing consistent with Database Performance Monitoring practices. The implementation was managed by the site operations organization, and Heroix Longitude’s ease of deployment and vendor support are cited by a TASS Site Operations Manager, contributing to improved operational visibility and faster response for the news platform.
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