List of Hesk Help Desk Customers
Novo mesto, 8000,
Slovenia
Since 2010, our global team of researchers has been studying Hesk Help Desk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hesk Help Desk for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hesk Help Desk for IT Service Management include: 123 Media, a Belgium based Communications organisation with 12 employees and revenues of $3.0 million, Geneva County, a United States based Education organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Hesk Help Desk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hesk Help Desk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
123 Media | Communications | 12 | $3M | Belgium | Klemen Stirn | Hesk Help Desk | IT Service Management | 2025 | n/a | In 2025, 123 Media implemented Hesk Help Desk as its IT Service Management solution. The deployment uses Hesk Help Desk on the company website at https://www.123-vpsserver.com/ to provide a web facing support intake point for customers and a central ticketing console for internal users at the 12 person communications firm based in Belgium. Implemented modules include core ticketing, a public web support portal embedded on the site, a searchable knowledge base, automated email notifications, attachments and role based access controls. Configuration emphasized ticket categorization, priority handling and ownership assignment to map incoming requests to the small support team, consistent with IT Service Management workflows. Operational coverage centers on customer support and internal IT issue tracking, with staff using the Hesk Help Desk web console to manage tickets and update knowledge base articles. Governance was configured through ticket routing rules, defined owner roles and SLA oriented status fields to standardize response and resolution workflows within the organization. | |
|
|
Geneva County | Education | 10 | $1M | United States | Klemen Stirn | Hesk Help Desk | IT Service Management | 2019 | n/a | In 2019, Geneva County implemented Hesk Help Desk to deliver IT Service Management for its Board of Education operations. Hesk Help Desk is deployed on the district website as the public-facing ticket intake and user portal, providing centralized incident and request logging for staff and stakeholders. The implementation reflects a small scale, web-hosted deployment aligned with a 10 employee organization, with administration managed by internal staff. The Hesk Help Desk deployment includes core ticketing, a knowledge base, and web-based request forms consistent with IT Service Management functional workflows, and it leverages website integration for direct ticket capture. Configuration emphasizes single-site administration, simple triage and escalation workflows, and user self-service content to support routine IT and administrative inquiries. Governance is organized around district-level support ownership and centralized ticket queues to streamline request handling across education business functions. |
Buyer Intent: Companies Evaluating Hesk Help Desk
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||