List of Hotech Platform Customers
Antalya, 07230,
Turkey
Since 2010, our global team of researchers has been studying Hotech Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hotech Platform for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hotech Platform for Hospitality ERP include: Maxx Royal Resorts Turkey, a Turkey based Leisure and Hospitality organisation with 1830 employees and revenues of $200.0 million, Titanic Hotels Turkey, a Turkey based Leisure and Hospitality organisation with 4000 employees and revenues of $135.0 million, Cornelia Hotels Turkey, a Turkey based Leisure and Hospitality organisation with 900 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Hotech Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cornelia Hotels Turkey | Leisure and Hospitality | 900 | $60M | Turkey | Hotech | Hotech Platform | Hospitality ERP | 2020 | n/a |
In 2020, Cornelia Hotels Turkey deployed the Hotech Platform as a Hospitality ERP to centralize guest data and unify service delivery across its Antalya resorts. The Hotech Platform implementation focused on enabling consistent guest engagement workflows for Cornelia Diamond and Cornelia Resorts properties and on supporting mobile guest services and on-property operational orchestration.
The implementation consolidated CRM style guest profiles and a centralized guest database, while enabling mobile guest app capabilities and in-room or on-property service request workflows inferred from the Otello product information. Configuration emphasized guest profiling, personalized offer orchestration, and mobile-enabled guest interactions to support front desk, reservations, and guest services functions.
Integrations included direct connections with property management systems and point of sale systems to synchronize reservations, billing and F&B transactions, enabling real time offer eligibility and cross channel charge posting across the Antalya resort portfolio. Operational scope covered guest facing operations and revenue related touchpoints across multiple resort sites in Antalya, aligning reservations, F&B and guest services workflows.
Governance centered on a single guest data model and standardized workflows for mobile service delivery and offer management, with rollout oriented to property level adoption across the resort group. The deployment is described as supporting improved operations and personalised offers across their Antalya resorts.
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Maxx Royal Resorts Turkey | Leisure and Hospitality | 1830 | $200M | Turkey | Hotech | Hotech Platform | Hospitality ERP | 2020 | n/a |
In 2020, Maxx Royal Resorts in Turkey deployed the Hotech Platform, using Hotech's Otello Hospitality Data Platform to advance digitalisation across guest services and operational reporting. The Hotech Platform is positioned as a Hospitality ERP to centralize guest and transactional data and to support integrated service workflows across the resort estate.
Implementation focused on core hospitality modules inferred from Otello product descriptions, including CRM for guest profiles and marketing segmentation, a guest app and mobile check in for front desk and guest engagement workflows, POS integration for F&B and retail transactions, and analytics for operational reporting. Configuration emphasized data models that link guest identity, reservations, check in state, and POS transactions to enable unified guest histories and service orchestration.
Integrations included point of sale and inventory connectivity to synchronize transactions and stock movement, and mobile check in flows tied to the guest app to streamline arrival processing. Operational coverage extended across guest services and frontline operations at the Maxx Royal Resorts properties in Turkey, aligning reservation, front desk, and service teams around a single data source.
Governance changes centered on centralized data capture and reporting, with process adjustments to support mobile check in, CRM driven guest communications, and integrated POS reconciliation. Outcomes explicitly reported include improved guest engagement and enhanced operational reporting driven by the Hotech Platform and Otello Hospitality Data Platform implementations.
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Titanic Hotels Turkey | Leisure and Hospitality | 4000 | $135M | Turkey | Hotech | Hotech Platform | Hospitality ERP | 2020 | n/a |
In 2020, Titanic Hotels Turkey deployed the Hotech Platform to support guest-facing mobile and web applications and to consolidate guest data across its properties. The Hotech Platform is being used as a Hospitality ERP to centralize guest profiles, enable CRM-driven marketing workflows, and to accelerate contactless service orchestration across the hotel group.
The implementation centers on the Otello Hotech data platform model, with inferred functional capabilities including consolidated guest data management, guest-facing mobile and web app delivery, and CRM segmentation and campaign management. Configuration work emphasized unified guest identity and cross-property profile aggregation, enabling consistent marketing and guest service workflows across sites.
Operational coverage spans the hotel group's properties in Turkey, with primary business functions impacted including marketing, guest services, and front-of-house operations through contactless touchpoints. The deployment aligns the Hospitality ERP data layer with guest engagement channels to support centralized campaign targeting and real-time guest interaction handling.
Governance activity focused on centralizing guest data stewardship and CRM process definition to maintain consistent consent and data use across properties, while supporting contactless service rollouts. Titanic Hotels Turkey Hotech Platform Hospitality ERP integration into operational processes established a single source of guest truth and standardized CRM-driven marketing execution across the estate.
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